# \#custom-app-problem

**URL:** https://community.shopify.com/tag/custom-app-problem/4453.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [EU €3 customs duty (July 1 rule) — how are you handling it?](https://community.shopify.com/t/eu-3-customs-duty-july-1-rule-how-are-you-handling-it/686501)

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**Author:** [@t777st](https://community.shopify.com/u/t777st)\
**Replies:** 13\
**Last updated:** [October 13, 2026, 4:45pm UTC](https://community.shopify.com/t/eu-3-customs-duty-july-1-rule-how-are-you-handling-it/686501 "2026-10-13T16:45:16Z")

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Hey everyone, Since July 1, 2026, every parcel under €150 shipped from non-EU origin to an EU destination owes a flat €3 customs duty per “customs item” — where a customs item is defined by the combination of HS code…

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## [Customer events GA4 purchase](https://community.shopify.com/t/customer-events-ga4-purchase/571767)

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**Author:** [@user2328](https://community.shopify.com/u/user2328)\
**Replies:** 9\
**Last updated:** [October 9, 2026, 10:10pm UTC](https://community.shopify.com/t/customer-events-ga4-purchase/571767 "2026-10-09T22:10:34Z")

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Purchase revenue value , sent from shopify customer events not populated in GA4

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## [Just launched SOFTRACKO — Free guest order tracking for any Shopify store (no login needed)](https://community.shopify.com/t/just-launched-softracko-free-guest-order-tracking-for-any-shopify-store-no-login-needed/684302)

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**Author:** [@nomiarain](https://community.shopify.com/u/nomiarain)\
**Replies:** 0\
**Last updated:** [September 19, 2026, 5:15pm UTC](https://community.shopify.com/t/just-launched-softracko-free-guest-order-tracking-for-any-shopify-store-no-login-needed/684302 "2026-09-19T17:15:47Z")

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Hey Shopify community :waving\_hand: I am Noman founder of SOFCODTEC, a Shopify specialist agency based in Pakistan. After 7 years of building 150+ stores, I kept seeing the same problem over and over across every store …

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## [Best Practice for Shopify Extensions with Laravel Backend](https://community.shopify.com/t/best-practice-for-shopify-extensions-with-laravel-backend/629128)

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**Author:** [@lovesh](https://community.shopify.com/u/lovesh)\
**Replies:** 1\
**Last updated:** [May 24, 2026, 10:54am UTC](https://community.shopify.com/t/best-practice-for-shopify-extensions-with-laravel-backend/629128 "2026-05-24T10:54:52Z")

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Hey everyone, I’m building a custom Shopify app with Laravel instead of using the full React Shopify app template. I’m a bit confused about the best approach for working with Shopify extensions in this setup. Since ext…

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## [Can you fix meta descriptions in bulk so they don’t all sound the same?](https://community.shopify.com/t/can-you-fix-meta-descriptions-in-bulk-so-they-don-t-all-sound-the-same/587319)

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**Author:** [@InventoryHero](https://community.shopify.com/u/InventoryHero)\
**Replies:** 1\
**Last updated:** [March 5, 2026, 3:51pm UTC](https://community.shopify.com/t/can-you-fix-meta-descriptions-in-bulk-so-they-don-t-all-sound-the-same/587319 "2026-03-05T15:51:31Z")

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Hi, I’m Mike, the creator of SEO HERO: AI Meta Tag Generator. When your catalog grows, writing meta descriptions by hand stops being realistic. You end up with duplicates, generic text, or descriptions that get cut off …

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## [POS UI Extension Modal Close listener](https://community.shopify.com/t/pos-ui-extension-modal-close-listener/587485)

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**Author:** [@ms\_stryker](https://community.shopify.com/u/ms_stryker)\
**Replies:** 1\
**Last updated:** [February 7, 2026, 7:52pm UTC](https://community.shopify.com/t/pos-ui-extension-modal-close-listener/587485 "2026-02-07T19:52:21Z")

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Is it possible to listen to a modal close event in the home screen render tile pos.home.tile.render? I am on 2026-01 with preact and I do not see anything in the documentation to trigger an update on the rendered conten…

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## [I'm not getting correct access token in laravel](https://community.shopify.com/t/im-not-getting-correct-access-token-in-laravel/581836)

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**Author:** [@user4481](https://community.shopify.com/u/user4481)\
**Replies:** 1\
**Last updated:** [January 4, 2026, 1:44pm UTC](https://community.shopify.com/t/im-not-getting-correct-access-token-in-laravel/581836 "2026-01-04T13:44:42Z")

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hey i’m trying to creating an custom app using laravel but here when i try to get the access token im always getting the online access token public function redirecturl(Request $request){ $apikey = "api key"; $apisecr…

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## [Form post action from within app proxy not working](https://community.shopify.com/t/form-post-action-from-within-app-proxy-not-working/581214)

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**Author:** [@mikraj](https://community.shopify.com/u/mikraj)\
**Replies:** 1\
**Last updated:** [December 29, 2025, 12:48am UTC](https://community.shopify.com/t/form-post-action-from-within-app-proxy-not-working/581214 "2025-12-29T00:48:30Z")

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Hello, i have a app proxy, which is embedded in block. It is properly shown inside a page. I have a form, but the action is not triggered. I assume the problem is that the post request is send to the proxied path and not…

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## [Lost email access](https://community.shopify.com/t/lost-email-access/576785)

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**Author:** [@user7833](https://community.shopify.com/u/user7833)\
**Replies:** 2\
**Last updated:** [November 24, 2025, 5:10pm UTC](https://community.shopify.com/t/lost-email-access/576785 "2025-11-24T17:10:09Z")

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Hi. I have created an account on Shopify with a gmail address and spent a lot of time building a website through Shopify. Now, when I tried to connect at my account after several months of holidays, I saw that google del…

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## [How to handle cleanup after uninstall when token is invalid?](https://community.shopify.com/t/how-to-handle-cleanup-after-uninstall-when-token-is-invalid/556864)

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**Author:** [@Anantharaj\_S](https://community.shopify.com/u/Anantharaj_S)\
**Replies:** 3\
**Last updated:** [August 27, 2025, 3:27am UTC](https://community.shopify.com/t/how-to-handle-cleanup-after-uninstall-when-token-is-invalid/556864 "2025-08-27T03:27:39Z")

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Hello Everyone! I have developed a custom app for a Shopify store that, during installation, creates specific pages within the store. Upon uninstallation, I need to remove (clean up) these pages. I am aware of the app/…

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## [Deleting pages created by app after uninstall — token invalid issue](https://community.shopify.com/t/deleting-pages-created-by-app-after-uninstall-token-invalid-issue/558232)

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**Author:** [@Anantharaj\_S](https://community.shopify.com/u/Anantharaj_S)\
**Replies:** 0\
**Last updated:** [August 18, 2025, 6:39am UTC](https://community.shopify.com/t/deleting-pages-created-by-app-after-uninstall-token-invalid-issue/558232 "2025-08-18T06:39:10Z")

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Hello Everyone! I have developed a custom app for a Shopify store that, during installation, creates specific pages within the store. Upon uninstallation, I need to remove (clean up) these pages. I am aware of the app/…

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## [Custom Pixel Event stopped working](https://community.shopify.com/t/custom-pixel-event-stopped-working/553216)

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**Author:** [@pierremer](https://community.shopify.com/u/pierremer)\
**Replies:** 3\
**Last updated:** [August 4, 2025, 1:26pm UTC](https://community.shopify.com/t/custom-pixel-event-stopped-working/553216 "2025-08-04T13:26:23Z")

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Hello, We’re facing a complete breakdown of our pixel injection system across the site. The entire content\_for\_header mechanism is no longer injecting properly and behaves erratically. Both standard and custom pixels a…

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## [How to get header and footer in a custom page](https://community.shopify.com/t/how-to-get-header-and-footer-in-a-custom-page/276089)

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**Author:** [@shangao-070](https://community.shopify.com/u/shangao-070)\
**Replies:** 2\
**Last updated:** [December 12, 2023, 8:50pm UTC](https://community.shopify.com/t/how-to-get-header-and-footer-in-a-custom-page/276089 "2023-12-12T20:50:26Z")

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Hi all, I’m creating a Shopify App in Remix and using App proxy to visit a custom page. Does anyone have an idea how to get header and footer from the active storefront theme on a custom page? Appreciate your help.

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## [Install custom app over live store which is in dev mode currently](https://community.shopify.com/t/install-custom-app-over-live-store-which-is-in-dev-mode-currently/272190)

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**Author:** [@AminRafaey](https://community.shopify.com/u/AminRafaey)\
**Replies:** 0\
**Last updated:** [November 27, 2023, 1:34pm UTC](https://community.shopify.com/t/install-custom-app-over-live-store-which-is-in-dev-mode-currently/272190 "2023-11-27T13:34:28Z")

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Greetings Shopify Community! I am building a Shopify custom app and it works great when I test this app over the development store. But I want to test it over the live store as well. However, I can only select the develo…

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## [Custom App is not available in the order listing](https://community.shopify.com/t/custom-app-is-not-available-in-the-order-listing/256584)

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**Author:** [@Shipox](https://community.shopify.com/u/Shipox)\
**Replies:** 1\
**Last updated:** [October 5, 2023, 3:14pm UTC](https://community.shopify.com/t/custom-app-is-not-available-in-the-order-listing/256584 "2023-10-05T15:14:09Z")

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Hi Guys ! I cannot find my custom App in the order listing to push orders to my custom App, I have got all the scopes related to orders but still unable to find my App there in the listing of the orders. In the attachm…
