# \#customizations

**URL:** https://community.shopify.com/tag/customizations/2068.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [Allow customers to upload photos when submitting a return request](https://community.shopify.com/t/allow-customers-to-upload-photos-when-submitting-a-return-request/637828)

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**Author:** [@twecoop](https://community.shopify.com/u/twecoop)\
**Replies:** 14\
**Last updated:** [October 18, 2026, 11:59am UTC](https://community.shopify.com/t/allow-customers-to-upload-photos-when-submitting-a-return-request/637828 "2026-10-18T11:59:45Z")

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When a customer selects a reason like “damaged,” “defective,” or “wrong item,” there should be an option to upload one or more photos as evidence. Currently there is no image upload field in the native return request flo…

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## [Batch background removal for product images](https://community.shopify.com/t/batch-background-removal-for-product-images/581731)

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**Author:** [@antonio88](https://community.shopify.com/u/antonio88)\
**Replies:** 5\
**Last updated:** [October 18, 2026, 11:15am UTC](https://community.shopify.com/t/batch-background-removal-for-product-images/581731 "2026-10-18T11:15:45Z")

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Hi Shopify community, I'm exploring building a tool for store owners who need to process lots of product images. Current pain point: Removing backgrounds individually takes forever when you have 50+ products. Consider…

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## [Royce theme product page customization](https://community.shopify.com/t/royce-theme-product-page-customization/696973)

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**Author:** [@siva\_fds](https://community.shopify.com/u/siva_fds)\
**Replies:** 7\
**Last updated:** [October 18, 2026, 10:12am UTC](https://community.shopify.com/t/royce-theme-product-page-customization/696973 "2026-10-18T10:12:55Z")

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I’m using the Royce premium theme, and I want to customise the width of the Add to Cart CTA because it doesn’t match the Buy Now button. Also, when I add a product to the cart, the cart drawer opens and shows the added p…

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## [Wont change to store name](https://community.shopify.com/t/wont-change-to-store-name/700078)

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**Author:** [@minhazz](https://community.shopify.com/u/minhazz)\
**Replies:** 0\
**Last updated:** [October 18, 2026, 6:05am UTC](https://community.shopify.com/t/wont-change-to-store-name/700078 "2026-10-18T06:05:46Z")

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Hi. New to shopify and everywhere else it is showing my store name (or brand name) but only at bottom left it shows as My Store 2 Admin and i cant seem to change it at all. Can it be changed or it will not change? Thank …

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## [Size Chart App](https://community.shopify.com/t/size-chart-app/696405)

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**Author:** [@alexliquid](https://community.shopify.com/u/alexliquid)\
**Replies:** 5\
**Last updated:** [October 18, 2026, 1:47am UTC](https://community.shopify.com/t/size-chart-app/696405 "2026-10-18T01:47:35Z")

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Hi all, I’m a developer, and I’ve built a small size chart app for Shopify that’s currently in App Store review. Before it launches, I’d like a few stores selling clothing, shoes or accessories to try it and tell me hon…

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## [Seeking advice: Managing 80+ collections and manual product tagging in a POD apparel store](https://community.shopify.com/t/seeking-advice-managing-80-collections-and-manual-product-tagging-in-a-pod-apparel-store/674712)

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**Author:** [@MEZ\_MUS](https://community.shopify.com/u/MEZ_MUS)\
**Replies:** 19\
**Last updated:** [October 17, 2026, 10:32pm UTC](https://community.shopify.com/t/seeking-advice-managing-80-collections-and-manual-product-tagging-in-a-pod-apparel-store/674712 "2026-10-17T22:32:17Z")

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Hi everyone, I am building a Print-On-Demand apparel store on Shopify using Printful. My navigation menu includes over 80 individual collections to organize products across multiple target groups (Men, Women, Kids, Yout…

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## [Migrating from BigCommerce to Shopify](https://community.shopify.com/t/migrating-from-bigcommerce-to-shopify/579262)

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**Author:** [@Westfire](https://community.shopify.com/u/Westfire)\
**Replies:** 6\
**Last updated:** [October 17, 2026, 6:26pm UTC](https://community.shopify.com/t/migrating-from-bigcommerce-to-shopify/579262 "2026-10-17T18:26:20Z")

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Looking to migrate from BigCommerce to Shopify. Are there any hiccups I need to be aware of and has anyone else had this experience? The process has me nervous.

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## [Image banner](https://community.shopify.com/t/image-banner/699070)

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**Author:** [@Tammy\_29](https://community.shopify.com/u/Tammy_29)\
**Replies:** 5\
**Last updated:** [October 16, 2026, 9:48pm UTC](https://community.shopify.com/t/image-banner/699070 "2026-10-16T21:48:30Z")

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Hi, i was hoping if anyone is able to help with the mobile view for the image banner. I chose to have the image a smaller size but then it created a gap between the image and the text. I would like to make this gap sm…

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## [Delivery bar/block](https://community.shopify.com/t/delivery-bar-block/691796)

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**Author:** [@Tammy\_29](https://community.shopify.com/u/Tammy_29)\
**Replies:** 27\
**Last updated:** [October 16, 2026, 9:45pm UTC](https://community.shopify.com/t/delivery-bar-block/691796 "2026-10-16T21:45:27Z")

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Hi, I used the ai generator to create a delivery countdown but the text is not exactly aligned in the middle, can this be updated. And i would like to add the same bar but as block to product pages similar to the third …

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## [Best order form app for customizations](https://community.shopify.com/t/best-order-form-app-for-customizations/699079)

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**Author:** [@mxgraphics](https://community.shopify.com/u/mxgraphics)\
**Replies:** 4\
**Last updated:** [October 16, 2026, 1:53pm UTC](https://community.shopify.com/t/best-order-form-app-for-customizations/699079 "2026-10-16T13:53:29Z")

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I recently had a developer do our order form and am not too happy with how it turned out. i was previously using infinite options before that. i am now working with infinite options again to see if I can make something w…

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## [Slideshows for desktop and mobile version](https://community.shopify.com/t/slideshows-for-desktop-and-mobile-version/677002)

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**Author:** [@Gloomy](https://community.shopify.com/u/Gloomy)\
**Replies:** 21\
**Last updated:** [October 16, 2026, 5:49am UTC](https://community.shopify.com/t/slideshows-for-desktop-and-mobile-version/677002 "2026-10-16T05:49:11Z")

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Hello! This is for the Horizon theme. I was wondering if it is possible to have the desktop version and mobile version to have their own slideshow setting? Because when I create a slideshow, the desktop version is good …

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## [Shopify UI Update Frustrations](https://community.shopify.com/t/shopify-ui-update-frustrations/698797)

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**Author:** [@maydoza](https://community.shopify.com/u/maydoza)\
**Replies:** 5\
**Last updated:** [October 17, 2026, 9:52am UTC](https://community.shopify.com/t/shopify-ui-update-frustrations/698797 "2026-10-17T09:52:57Z")

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As someone who serves as the sole captain of uploading and updating Shopify PIPs - who else HATES the new UI update? The open text field is much more convenient than the + sign prerequisite. We have dozens of metafields…

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## [I am using a smile theme](https://community.shopify.com/t/i-am-using-a-smile-theme/697498)

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**Author:** [@saqlain1](https://community.shopify.com/u/saqlain1)\
**Replies:** 9\
**Last updated:** [October 15, 2026, 3:10pm UTC](https://community.shopify.com/t/i-am-using-a-smile-theme/697498 "2026-10-15T15:10:22Z")

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i am using a smile theme and my brand colour is #0B283D i want to writ like this as shown on screenshot so it looks good and branded if i get editable html or custum code anything

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## [Changing default product image aspect ratio to "original" instead of "square"](https://community.shopify.com/t/changing-default-product-image-aspect-ratio-to-original-instead-of-square/592429)

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**Author:** [@CSLWB](https://community.shopify.com/u/CSLWB)\
**Replies:** 2\
**Last updated:** [October 14, 2026, 8:28pm UTC](https://community.shopify.com/t/changing-default-product-image-aspect-ratio-to-original-instead-of-square/592429 "2026-10-14T20:28:21Z")

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For email marketing using Shopify Messaging, I always want product images to be their original aspect ratio, but the app defaults to Square. This means that every time I add a product block to a newsletter, I have to cha…

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## [Random people messages](https://community.shopify.com/t/random-people-messages/567087)

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**Author:** [@user1476](https://community.shopify.com/u/user1476)\
**Replies:** 5\
**Last updated:** [October 14, 2026, 5:11pm UTC](https://community.shopify.com/t/random-people-messages/567087 "2026-10-14T17:11:08Z")

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Hi everyone, I’m looking for some advice. I’ve been dealing with a high volume of unwanted marketing and SEO messages via my website. The issue is that the people contacting me are persistent and continue to offer unsoli…

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## [How to put separate policy links in footer -Horizon theme](https://community.shopify.com/t/how-to-put-separate-policy-links-in-footer-horizon-theme/696452)

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**Author:** [@Geronim0](https://community.shopify.com/u/Geronim0)\
**Replies:** 6\
**Last updated:** [October 14, 2026, 1:31pm UTC](https://community.shopify.com/t/how-to-put-separate-policy-links-in-footer-horizon-theme/696452 "2026-10-14T13:31:49Z")

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Hello Community, I would like to add a separate policy links for each policy in my footer. Currently only the terms & policies appear as a single link, which when clicked, displays links to the individual policy. How…

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## [Remove Extra Space Below Footer on FAQ and Contact Pages](https://community.shopify.com/t/remove-extra-space-below-footer-on-faq-and-contact-pages/688264)

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**Author:** [@dreamtechzone\_5](https://community.shopify.com/u/dreamtechzone_5)\
**Replies:** 10\
**Last updated:** [October 14, 2026, 11:05am UTC](https://community.shopify.com/t/remove-extra-space-below-footer-on-faq-and-contact-pages/688264 "2026-10-14T11:05:14Z")

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Hello Everyone! I’m using the Shopify Prestige theme. When I open the FAQ and Contact pages, there is extra empty space below the footer in both desktop and mobile views. I would like to remove this extra space. Could …

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## [Moving the product title, reviews, and other product details above the product image](https://community.shopify.com/t/moving-the-product-title-reviews-and-other-product-details-above-the-product-image/689677)

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**Author:** [@apa\_1](https://community.shopify.com/u/apa_1)\
**Replies:** 6\
**Last updated:** [October 14, 2026, 10:51am UTC](https://community.shopify.com/t/moving-the-product-title-reviews-and-other-product-details-above-the-product-image/689677 "2026-10-14T10:51:50Z")

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I need help moving the product title, reviews, and other product details above the product image in the Enterprise theme, as shown in the reference image. How can I achieve this for my store?

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## [Need help in moving the collection title](https://community.shopify.com/t/need-help-in-moving-the-collection-title/697128)

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**Author:** [@siva\_fds](https://community.shopify.com/u/siva_fds)\
**Replies:** 9\
**Last updated:** [October 14, 2026, 10:43am UTC](https://community.shopify.com/t/need-help-in-moving-the-collection-title/697128 "2026-10-14T10:43:51Z")

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I want to move my collection title to the centre of the page Website link: https://5bywbauonl3wfd8y-58056376460.shopifypreview.com

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## [I am using a smile theme](https://community.shopify.com/t/i-am-using-a-smile-theme/697499)

<div class="topic-metadata">

**Author:** [@saqlain1](https://community.shopify.com/u/saqlain1)\
**Replies:** 4\
**Last updated:** [October 14, 2026, 11:06am UTC](https://community.shopify.com/t/i-am-using-a-smile-theme/697499 "2026-10-14T11:06:09Z")

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i am using a smile theme and my brand colour is #0B283D i want to make a section like this as shown on screenshot so it looks good and branded.

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## [Grouped Product app?](https://community.shopify.com/t/grouped-product-app/659487)

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**Author:** [@BBBeyond](https://community.shopify.com/u/BBBeyond)\
**Replies:** 16\
**Last updated:** [October 14, 2026, 1:17am UTC](https://community.shopify.com/t/grouped-product-app/659487 "2026-10-14T01:17:42Z")

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Hi! Im hoping to switch from Woocommerce to Shopify. Does anyone know if they have the technology yet in their system like “WPC Grouped Product”? That plugin helps make standalone products that are presented as a group, …

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## [Webhook timing out at 5 seconds and resending — what order do you process in?](https://community.shopify.com/t/webhook-timing-out-at-5-seconds-and-resending-what-order-do-you-process-in/692795)

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**Author:** [@Adab01](https://community.shopify.com/u/Adab01)\
**Replies:** 7\
**Last updated:** [October 13, 2026, 5:28pm UTC](https://community.shopify.com/t/webhook-timing-out-at-5-seconds-and-resending-what-order-do-you-process-in/692795 "2026-10-13T17:28:11Z")

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Custom app on a client-controlled server. Hit something that I think is a design question rather than a bug, and want to know how others have handled it. The app was writing to its database before responding to the webh…

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## [How are you handling undeliverable addresses (PO Box / carrier restrictions) before checkout?](https://community.shopify.com/t/how-are-you-handling-undeliverable-addresses-po-box-carrier-restrictions-before-checkout/615359)

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**Author:** [@uma0306](https://community.shopify.com/u/uma0306)\
**Replies:** 8\
**Last updated:** [October 13, 2026, 3:53pm UTC](https://community.shopify.com/t/how-are-you-handling-undeliverable-addresses-po-box-carrier-restrictions-before-checkout/615359 "2026-10-13T15:53:09Z")

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Hi merchants, quick question about shipping ops. We’ve seen cases where orders pass checkout, but later get rejected by carriers (FedEx/UPS/DHL) due to address type (e.g., PO Box or similar restricted formats). How are…

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## [Impact theme - custom font for heading to be added](https://community.shopify.com/t/impact-theme-custom-font-for-heading-to-be-added/697108)

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**Author:** [@siva\_fds](https://community.shopify.com/u/siva_fds)\
**Replies:** 1\
**Last updated:** [October 13, 2026, 6:10am UTC](https://community.shopify.com/t/impact-theme-custom-font-for-heading-to-be-added/697108 "2026-10-13T06:10:40Z")

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I’m using the Impact theme, and I want to add a custom font for the headers only, so I have downloaded the font file. website: https://thepanacheartistry.com/

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## [Building custom front end storefront with Shopify api key](https://community.shopify.com/t/building-custom-front-end-storefront-with-shopify-api-key/323460)

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**Author:** [@Elliot016](https://community.shopify.com/u/Elliot016)\
**Replies:** 1\
**Last updated:** [October 12, 2026, 4:32pm UTC](https://community.shopify.com/t/building-custom-front-end-storefront-with-shopify-api-key/323460 "2026-10-12T16:32:53Z")

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Can i build a website If i wanted to build my front-end site using JS,Html, css, and just use the shopify Api key and connect to shopify backend graphql? I’m not to comfortable with react or remix to use hydrogen and I d…

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## [Shopify Merchants Are Being Penalised for Chargeback Evidence We Literally Cannot Provide on Any Other Plan Other Than Plus](https://community.shopify.com/t/shopify-merchants-are-being-penalised-for-chargeback-evidence-we-literally-cannot-provide-on-any-other-plan-other-than-plus/622590)

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**Author:** [@Sau2610](https://community.shopify.com/u/Sau2610)\
**Replies:** 15\
**Last updated:** [October 12, 2026, 7:39am UTC](https://community.shopify.com/t/shopify-merchants-are-being-penalised-for-chargeback-evidence-we-literally-cannot-provide-on-any-other-plan-other-than-plus/622590 "2026-10-12T07:39:51Z")

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I’m posting this because I genuinely think Shopify needs to address a major issue affecting small and mid-sized merchants using Shopify Payments and hosted checkout. We have recently lost several chargebacks where the i…

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## [Feature Request | Add product status filter (exclude archived) to Inventory page](https://community.shopify.com/t/feature-request-add-product-status-filter-exclude-archived-to-inventory-page/592581)

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**Author:** [@ScentFluence](https://community.shopify.com/u/ScentFluence)\
**Replies:** 4\
**Last updated:** [October 12, 2026, 6:26am UTC](https://community.shopify.com/t/feature-request-add-product-status-filter-exclude-archived-to-inventory-page/592581 "2026-10-12T06:26:10Z")

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It would be great if i can view and edit my inventory without viewing the archived products. It would streamline my work flow. I have a lot of products I archive seasonally. Having to sort through them each time i’m upda…

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## [Looking for an app](https://community.shopify.com/t/looking-for-an-app/607695)

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**Author:** [@valentepablo](https://community.shopify.com/u/valentepablo)\
**Replies:** 16\
**Last updated:** [October 12, 2026, 6:06am UTC](https://community.shopify.com/t/looking-for-an-app/607695 "2026-10-12T06:06:26Z")

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Hi everyone! I’m looking for an app that allows me to create bundles as a product. I’ll give some context on what we have and what we need. We sell t-shirts and we sell them as packs, like 3-pack, 6-pack. But we need t…

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## [Gift with Purchase App that uses cart total AFTER rebate or coupon](https://community.shopify.com/t/gift-with-purchase-app-that-uses-cart-total-after-rebate-or-coupon/614597)

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**Author:** [@DavidWard1](https://community.shopify.com/u/DavidWard1)\
**Replies:** 6\
**Last updated:** [October 11, 2026, 7:09pm UTC](https://community.shopify.com/t/gift-with-purchase-app-that-uses-cart-total-after-rebate-or-coupon/614597 "2026-10-11T19:09:07Z")

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I am trying to find an app that will give a Free Gift with purchase when the cart total crosses a threshold (e.g. $250) AFTER any automatic discounts and/or coupons are applied. We currently use app “EG Auto Add to Cart…

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## [What is the best app for upselling and cross-selling app?](https://community.shopify.com/t/what-is-the-best-app-for-upselling-and-cross-selling-app/621306)

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**Author:** [@as\_spike](https://community.shopify.com/u/as_spike)\
**Replies:** 18\
**Last updated:** [October 11, 2026, 4:14am UTC](https://community.shopify.com/t/what-is-the-best-app-for-upselling-and-cross-selling-app/621306 "2026-10-11T04:14:49Z")

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I am looking for a cart upsell and product page upsell in 1 app! Budget limitation of $200 max we can go for… Any suggestions for this?

[Next page](https://community.shopify.com/tag/customizations/2068.md?match_all_tags=true&page=1&tags%5B%5D=customizations)
