# \#discounts **URL:** https://community.shopify.com/tag/discounts/601.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [Two sizes of the same product are two cart lines. Does your quantity discount count them together?](https://community.shopify.com/t/two-sizes-of-the-same-product-are-two-cart-lines-does-your-quantity-discount-count-them-together/697038)
**Author:** [@artur3](https://community.shopify.com/u/artur3)\ **Replies:** 0\ **Last updated:** [October 12, 2026, 7:49pm UTC](https://community.shopify.com/t/two-sizes-of-the-same-product-are-two-cart-lines-does-your-quantity-discount-count-them-together/697038 "2026-10-12T19:49:33Z")
Something I keep running into while looking at product pages, and most people I mention it to have never checked it on their own store. In Shopify, the cart holds one line per variant. A customer who orders a medium and… --- ## [How to achieve this tiered discount logic?](https://community.shopify.com/t/how-to-achieve-this-tiered-discount-logic/340482)
**Author:** [@Mohamed\_Gamal](https://community.shopify.com/u/Mohamed_Gamal)\ **Replies:** 5\ **Last updated:** [October 12, 2026, 1:08pm UTC](https://community.shopify.com/t/how-to-achieve-this-tiered-discount-logic/340482 "2026-10-12T13:08:54Z")
Hello wonderful community, Does anyone know how to achieve the following discount logic on the Shopify Basic Plan by native methods or a 3rd party app, upgrading to Plus is not suitable for us right now. Offer Logic: … --- ## [Customer Service Refunds?](https://community.shopify.com/t/customer-service-refunds/391894)
**Author:** [@pakt2019](https://community.shopify.com/u/pakt2019)\ **Replies:** 3\ **Last updated:** [October 6, 2026, 8:15am UTC](https://community.shopify.com/t/customer-service-refunds/391894 "2026-10-06T08:15:38Z")
Trying to figure out a way to track post purchase refunds/discounts given by our CS team and can’t seem to figure out a way to isolate those in reporting from regular returns or order level discounts made at time of purc… --- ## [POD Merchants: Should tier/volume discounts apply BEFORE or AFTER add-on options?](https://community.shopify.com/t/pod-merchants-should-tier-volume-discounts-apply-before-or-after-add-on-options/669702)
**Author:** [@Nova192](https://community.shopify.com/u/Nova192)\ **Replies:** 8\ **Last updated:** [October 5, 2026, 1:08pm UTC](https://community.shopify.com/t/pod-merchants-should-tier-volume-discounts-apply-before-or-after-add-on-options/669702 "2026-10-05T13:08:25Z")
Hey POD & E-commerce Community! :waving\_hand: We’re fine-tuning our volume discount logic for stores using product option apps (like custom placement fees, DTF print sizing, inside neck labels, etc.), and we’d love to g… --- ## [Adding multiple discount codes to Shopify Checkout Link](https://community.shopify.com/t/adding-multiple-discount-codes-to-shopify-checkout-link/203889)
**Author:** [@safariroomband](https://community.shopify.com/u/safariroomband)\ **Replies:** 19\ **Last updated:** [October 4, 2026, 10:18am UTC](https://community.shopify.com/t/adding-multiple-discount-codes-to-shopify-checkout-link/203889 "2026-10-04T10:18:45Z")
Is there a way to add multiple discount codes to a Shopify Checkout Link? I’m aware that you can add ONE discount to the URL via the code: &discount= But I’m trying to add multiple (3 total) to multiple cart permutatio… --- ## [Why isn't my buy x get y discount working?](https://community.shopify.com/t/why-isnt-my-buy-x-get-y-discount-working/169255)
**Author:** [@rachelflam](https://community.shopify.com/u/rachelflam)\ **Replies:** 13\ **Last updated:** [October 4, 2026, 10:16am UTC](https://community.shopify.com/t/why-isnt-my-buy-x-get-y-discount-working/169255 "2026-10-04T10:16:32Z")
Hey there, I’ve looked over my discount rules and read topics here in the forum and still don’t know why what I set up isn’t working… Here are screenshots of the setup. Would truly appreciate a solution asap as Holiday… --- ## [Before you set BFCM discounts, check where your break-even actually sits](https://community.shopify.com/t/before-you-set-bfcm-discounts-check-where-your-break-even-actually-sits/675541)
**Author:** [@Denyslg](https://community.shopify.com/u/Denyslg)\ **Replies:** 12\ **Last updated:** [September 29, 2026, 1:43pm UTC](https://community.shopify.com/t/before-you-set-bfcm-discounts-check-where-your-break-even-actually-sits/675541 "2026-09-29T13:43:08Z")
Quick math that saves stores real money every November. Take one product: price $40, cost $23. Margin is $17, so 42.5% off is break-even. A 25% site-wide sale leaves $7 per unit, before shipping, fees and returns eat in… --- ## [Free Shipping Discount Code for Local Friends NOT Working](https://community.shopify.com/t/free-shipping-discount-code-for-local-friends-not-working/402685)
**Author:** [@fractalbeauty](https://community.shopify.com/u/fractalbeauty)\ **Replies:** 4\ **Last updated:** [September 29, 2026, 5:53am UTC](https://community.shopify.com/t/free-shipping-discount-code-for-local-friends-not-working/402685 "2026-09-29T05:53:27Z")
I set a discount code for local friends to use to have free shipping because I can just give them the order instead of shipping it. I set up a customer segment based on location using my coordinates and it gives you a ma… --- ## [Problem with Personalization and Volume Discounts](https://community.shopify.com/t/problem-with-personalization-and-volume-discounts/414931)
**Author:** [@michaelhixson1](https://community.shopify.com/u/michaelhixson1)\ **Replies:** 18\ **Last updated:** [September 28, 2026, 7:42pm UTC](https://community.shopify.com/t/problem-with-personalization-and-volume-discounts/414931 "2026-09-28T19:42:18Z")
I am working on a store which has a large amount of tiered discounts, and also some of the products have personalization such as engraving and imprinting. I used apps for each, but they don’t work together at the cart. T… --- ## [How to stop discounts codes stacking on items already on sale?](https://community.shopify.com/t/how-to-stop-discounts-codes-stacking-on-items-already-on-sale/608039)
**Author:** [@Chris13371337](https://community.shopify.com/u/Chris13371337)\ **Replies:** 22\ **Last updated:** [September 28, 2026, 3:34pm UTC](https://community.shopify.com/t/how-to-stop-discounts-codes-stacking-on-items-already-on-sale/608039 "2026-09-28T15:34:37Z")
How to stop Shopify stacking discounts on items that are already on sale? Surely this should be native / built in? --- ## [I'm looking for a volume discount app with a highly customizable abilility](https://community.shopify.com/t/im-looking-for-a-volume-discount-app-with-a-highly-customizable-abilility/412571)
**Author:** [@Christinebeauty](https://community.shopify.com/u/Christinebeauty)\ **Replies:** 10\ **Last updated:** [September 28, 2026, 1:07pm UTC](https://community.shopify.com/t/im-looking-for-a-volume-discount-app-with-a-highly-customizable-abilility/412571 "2026-09-28T13:07:58Z")
Hi, I sell beauty products and want everything to match seamlessly in terms of design. The app I’m using now to run volume discount offer has limitations when it comes to customizing the widget, from the layout to the … --- ## [24/7 Support Live Chat with Shopify](https://community.shopify.com/t/24-7-support-live-chat-with-shopify/143932)
**Author:** [@ElizabethO](https://community.shopify.com/u/ElizabethO)\ **Replies:** 26\ **Last updated:** [September 27, 2026, 11:53am UTC](https://community.shopify.com/t/24-7-support-live-chat-with-shopify/143932 "2026-09-27T11:53:00Z")
Hello there! I am trying to find where the 24/7 Live Chat Box is to talk to someone at Shopify and can’t find it anywhere. I have logged in to my account and searched everywhere (I think) and still can’t find it. I’ve e… --- ## [Automatic Discounts on all POS subscription levels?](https://community.shopify.com/t/automatic-discounts-on-all-pos-subscription-levels/676389)
**Author:** [@sales\_662](https://community.shopify.com/u/sales_662)\ **Replies:** 4\ **Last updated:** [September 22, 2026, 4:22pm UTC](https://community.shopify.com/t/automatic-discounts-on-all-pos-subscription-levels/676389 "2026-09-22T16:22:27Z")
I would love to see automatic discounts available for on LOS lite. I have a single location. So most of the additional benefits of PRO are not useful. Automatic discount is the only feature I would use on PRO. It wou… --- ## [Looking for Shopify merchants to test my gift-with-purchase app — free month of Growth for feedback](https://community.shopify.com/t/looking-for-shopify-merchants-to-test-my-gift-with-purchase-app-free-month-of-growth-for-feedback/684992)
**Author:** [@theo7892](https://community.shopify.com/u/theo7892)\ **Replies:** 1\ **Last updated:** [September 22, 2026, 10:24am UTC](https://community.shopify.com/t/looking-for-shopify-merchants-to-test-my-gift-with-purchase-app-free-month-of-growth-for-feedback/684992 "2026-09-22T10:24:40Z")
Hi everyone, I’m Théo, the founder of Kosonova — a gift-with-purchase app for Shopify (spend-based tiers, or unlock a gift by buying a specific product/collection, cumulative tiers too). Want to be upfront this is my own… --- ## [Automatic Discount/Bundle for 1 Product from Each Collection](https://community.shopify.com/t/automatic-discount-bundle-for-1-product-from-each-collection/679745)
**Author:** [@jchl](https://community.shopify.com/u/jchl)\ **Replies:** 9\ **Last updated:** [September 21, 2026, 7:56am UTC](https://community.shopify.com/t/automatic-discount-bundle-for-1-product-from-each-collection/679745 "2026-09-21T07:56:42Z")
Hello, I’m looking for an app that will apply an automatic discount according to the number of unique collections in the cart. For example, Product A from Collection 1 and Product B from Collection 2 will result in an … --- ## [Scheduling BFCM price changes in Shopify: 3 ways, and how each one gets prices back](https://community.shopify.com/t/scheduling-bfcm-price-changes-in-shopify-3-ways-and-how-each-one-gets-prices-back/684443)
**Author:** [@zhouhua1998071](https://community.shopify.com/u/zhouhua1998071)\ **Replies:** 1\ **Last updated:** [October 6, 2026, 6:36am UTC](https://community.shopify.com/t/scheduling-bfcm-price-changes-in-shopify-3-ways-and-how-each-one-gets-prices-back/684443 "2026-10-06T06:36:57Z")
Every year someone posts on the Monday after Cyber Monday that half their catalog is still on sale. Here is what I know about the options, including the downsides. 1. Automatic discount (built in, free) Set the start a… --- ## [Native No-Tax Discount Option](https://community.shopify.com/t/native-no-tax-discount-option/681885)
**Author:** [@Mathieuwch](https://community.shopify.com/u/Mathieuwch)\ **Replies:** 7\ **Last updated:** [September 17, 2026, 6:31am UTC](https://community.shopify.com/t/native-no-tax-discount-option/681885 "2026-09-17T06:31:04Z")
Hi Folks! I’d like to request a native “No Tax” discount option in Shopify Discount. We regularly run promotions where we advertise that “We Pay the Tax” or offer a “No Tax” events. Currently, Shopify does not appear t… --- ## [Coupon discount not working correctly for products sold by unit of measurement (cm)](https://community.shopify.com/t/coupon-discount-not-working-correctly-for-products-sold-by-unit-of-measurement-cm/682383)
**Author:** [@MariaOthersew](https://community.shopify.com/u/MariaOthersew)\ **Replies:** 23\ **Last updated:** [September 16, 2026, 11:11pm UTC](https://community.shopify.com/t/coupon-discount-not-working-correctly-for-products-sold-by-unit-of-measurement-cm/682383 "2026-09-16T23:11:36Z")
Hi everyone, I run a fabric store where I sell by the centimeter. The structure is: Product price = price per cm (e.g. €0.15/cm) Cart quantity = number of cm the customer wants The problem is that when I apply a perc… --- ## [Which Shopify report tells you if a discount actually worked?](https://community.shopify.com/t/which-shopify-report-tells-you-if-a-discount-actually-worked/680643)
**Author:** [@Report\_Pundit1](https://community.shopify.com/u/Report_Pundit1)\ **Replies:** 1\ **Last updated:** [September 16, 2026, 3:38pm UTC](https://community.shopify.com/t/which-shopify-report-tells-you-if-a-discount-actually-worked/680643 "2026-09-16T15:38:48Z")
Many stores judge a promo by one thing: orders went up, so it worked. Problem is a code can lift order count and still be a weak campaign. Sometimes it’s just converting people who would have bought anyway, or stacking w… --- ## [Beyond % and $ off: Why are volume discount apps forcing merchants into rigid static tiers?](https://community.shopify.com/t/beyond-and-off-why-are-volume-discount-apps-forcing-merchants-into-rigid-static-tiers/682415)
**Author:** [@Nova192](https://community.shopify.com/u/Nova192)\ **Replies:** 0\ **Last updated:** [September 16, 2026, 2:39am UTC](https://community.shopify.com/t/beyond-and-off-why-are-volume-discount-apps-forcing-merchants-into-rigid-static-tiers/682415 "2026-09-16T02:39:48Z")
Most volume discount apps limit you to rigid setups like flat percentage off, fixed dollar discounts, or static tier prices. However, real-world B2B, wholesale, and custom wholesale pricing rarely fit into pre-defined st… --- ## [New SpinX Wheel: capture more leads and turn shoppers into customers with spin-to-win campaigns](https://community.shopify.com/t/new-spinx-wheel-capture-more-leads-and-turn-shoppers-into-customers-with-spin-to-win-campaigns/682322)
**Author:** [@ePlugin](https://community.shopify.com/u/ePlugin)\ **Replies:** 0\ **Last updated:** [September 15, 2026, 4:28pm UTC](https://community.shopify.com/t/new-spinx-wheel-capture-more-leads-and-turn-shoppers-into-customers-with-spin-to-win-campaigns/682322 "2026-09-15T16:28:20Z")
Hi everyone, We’ve been improving SpinX Wheel, a Shopify app built to help merchants capture more leads and increase sales conversions with interactive spin-to-win campaigns. The main idea behind SpinX is simple: in… --- ## [How to add Sale/Discount percentage badge on Horizon theme?](https://community.shopify.com/t/how-to-add-sale-discount-percentage-badge-on-horizon-theme/681911)
**Author:** [@SurfBark](https://community.shopify.com/u/SurfBark)\ **Replies:** 6\ **Last updated:** [September 15, 2026, 3:57pm UTC](https://community.shopify.com/t/how-to-add-sale-discount-percentage-badge-on-horizon-theme/681911 "2026-09-15T15:57:11Z")
Hi everyone, I need help on display a Sale/Discount badge (showing the discount percentage or dollar amount, e.g., “SAVE $5” or “15% OFF”) on my product page. EXAMPLES: I’ve tried a few standard solutions/code sn… --- ## [How do I send a discount code to abandoned carts that expires in 24 hours?](https://community.shopify.com/t/how-do-i-send-a-discount-code-to-abandoned-carts-that-expires-in-24-hours/402826)
**Author:** [@Gallery6](https://community.shopify.com/u/Gallery6)\ **Replies:** 4\ **Last updated:** [September 14, 2026, 12:33pm UTC](https://community.shopify.com/t/how-do-i-send-a-discount-code-to-abandoned-carts-that-expires-in-24-hours/402826 "2026-09-14T12:33:40Z")
Hello, we are trying to accomplish the following for the Gallery 6 website. When someone abandons a cart, send them an email after 30 mins with a discount code that is valid for 24 hours. To achieve this, we have: Cre… --- ## [How do I stop Discounts applying to already discounted products](https://community.shopify.com/t/how-do-i-stop-discounts-applying-to-already-discounted-products/339481)
**Author:** [@Molinoglass](https://community.shopify.com/u/Molinoglass)\ **Replies:** 5\ **Last updated:** [September 14, 2026, 4:49am UTC](https://community.shopify.com/t/how-do-i-stop-discounts-applying-to-already-discounted-products/339481 "2026-09-14T04:49:07Z")
I have used the compare at price to show discounts on some products. I have also created coupons that apply a 30% discounts for abandoned carts, these are set so they don’t combine with any other discount. Yet, they ap… --- ## [Exclude sale items from discount codes on EXISTING discounts](https://community.shopify.com/t/exclude-sale-items-from-discount-codes-on-existing-discounts/344763)
**Author:** [@EyefourDesign](https://community.shopify.com/u/EyefourDesign)\ **Replies:** 2\ **Last updated:** [September 9, 2026, 1:25pm UTC](https://community.shopify.com/t/exclude-sale-items-from-discount-codes-on-existing-discounts/344763 "2026-09-09T13:25:04Z")
Hello All! So I have an issue. My client has a store where they have 100’s of existing % off discount codes for affiliates. They recently started putting items on sale using the compare at pricing and do not want those … --- ## [Tiered Buy X, Get Y Discount?](https://community.shopify.com/t/tiered-buy-x-get-y-discount/376878)
**Author:** [@Hundley](https://community.shopify.com/u/Hundley)\ **Replies:** 7\ **Last updated:** [September 7, 2026, 8:08pm UTC](https://community.shopify.com/t/tiered-buy-x-get-y-discount/376878 "2026-09-07T20:08:49Z")
Trying to set up a tier discount. Spend $100, get 10% off Spend $150, get 15% off Spend $250, get 20% off is this possible without downloading a 3rd party app? --- ## [Is it possible to restrict discount codes based on customer shipping address?](https://community.shopify.com/t/is-it-possible-to-restrict-discount-codes-based-on-customer-shipping-address/676454)
**Author:** [@taniyamykl](https://community.shopify.com/u/taniyamykl)\ **Replies:** 6\ **Last updated:** [September 7, 2026, 11:11am UTC](https://community.shopify.com/t/is-it-possible-to-restrict-discount-codes-based-on-customer-shipping-address/676454 "2026-09-07T11:11:38Z")
Hi everyone, I am trying to set up a promotion, but I need to restrict discount codes so they only apply (or are blocked) based on the customer’s shipping address like specific postal codes, states or countries. Is the… --- ## [Discount Code - Same Customer Multiple Email Addresses](https://community.shopify.com/t/discount-code-same-customer-multiple-email-addresses/90006)
**Author:** [@Small-Forge](https://community.shopify.com/u/Small-Forge)\ **Replies:** 26\ **Last updated:** [September 3, 2026, 1:04pm UTC](https://community.shopify.com/t/discount-code-same-customer-multiple-email-addresses/90006 "2026-09-03T13:04:55Z")
I use a Discount Code that applies as “One Per Customer” for any purchase greater than $70. A clever customer has worked out that if they change their email address and no other details they can keep re-using the discoun… --- ## [Offering a free product once per customer](https://community.shopify.com/t/offering-a-free-product-once-per-customer/86858)
**Author:** [@robofmanyfaces](https://community.shopify.com/u/robofmanyfaces)\ **Replies:** 9\ **Last updated:** [September 1, 2026, 2:47pm UTC](https://community.shopify.com/t/offering-a-free-product-once-per-customer/86858 "2026-09-01T14:47:50Z")
Hi, I’m working with a client who offers a free sample product, but they want to limit it to once per customer. Currently the customer can only add one to the cart, but if they come back again they can get another witho… --- ## [Best Option for automatic discounts when exceeding Shopify's 25 limit?](https://community.shopify.com/t/best-option-for-automatic-discounts-when-exceeding-shopifys-25-limit/672727)
**Author:** [@olivianewuser123](https://community.shopify.com/u/olivianewuser123)\ **Replies:** 9\ **Last updated:** [September 1, 2026, 8:59am UTC](https://community.shopify.com/t/best-option-for-automatic-discounts-when-exceeding-shopifys-25-limit/672727 "2026-09-01T08:59:53Z")
Since Shopify has a native limit of 25 active automatic discounts, are Third-Party Apps the best option to get around this? Also, do Shopify Functions-based apps count towards this 25-limit ceiling as well? How do you m… [Next page](https://community.shopify.com/tag/discounts/601.md?match_all_tags=true&page=1&tags%5B%5D=discounts)