# \#Email-Design

**URL:** https://community.shopify.com/tag/email-design/5124.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

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## [Wanna learn about email marketing](https://community.shopify.com/t/wanna-learn-about-email-marketing/660375)

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**Author:** [@saqlain1](https://community.shopify.com/u/saqlain1)\
**Replies:** 6\
**Last updated:** [September 15, 2026, 5:10pm UTC](https://community.shopify.com/t/wanna-learn-about-email-marketing/660375 "2026-09-15T17:10:11Z")

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Hey i using shopyfy messaging app And Also Cwill I am an complete beginner wanna know about this how its work Like in the beginning how can i generate revenue and all Complete breakdown about Popups Subscribers …

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## [How should small brands pitch journalists or influencers (quick guide)?](https://community.shopify.com/t/how-should-small-brands-pitch-journalists-or-influencers-quick-guide/573709)

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**Author:** [@jasonh](https://community.shopify.com/u/jasonh)\
**Replies:** 7\
**Last updated:** [September 11, 2026, 7:56am UTC](https://community.shopify.com/t/how-should-small-brands-pitch-journalists-or-influencers-quick-guide/573709 "2026-09-11T07:56:35Z")

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We’ve all been there: you send an email you think is perfect to pitch journalists or media press, and you get complete radio silence that feels like you’ve burned a bridge forever. Learning what not to do is often more …

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## [Broken logo in login code email](https://community.shopify.com/t/broken-logo-in-login-code-email/672565)

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**Author:** [@nellymi](https://community.shopify.com/u/nellymi)\
**Replies:** 4\
**Last updated:** [August 25, 2026, 11:30pm UTC](https://community.shopify.com/t/broken-logo-in-login-code-email/672565 "2026-08-25T23:30:28Z")

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Hi! When a user logins to my site, an email is sent with a verification code. However, the logo is broken, at least on Gmail. The email source shows a svg file with a Google cache redirect. The file is correct and it…

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## [Reccomandation of book or youtube vidio or any resources free](https://community.shopify.com/t/reccomandation-of-book-or-youtube-vidio-or-any-resources-free/668297)

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**Author:** [@saqlain1](https://community.shopify.com/u/saqlain1)\
**Replies:** 2\
**Last updated:** [August 20, 2026, 10:08am UTC](https://community.shopify.com/t/reccomandation-of-book-or-youtube-vidio-or-any-resources-free/668297 "2026-08-20T10:08:58Z")

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Any book recommendation or youtube or anything about scratch email marketing send me here

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## [Customise One Time Log In Code Email (New Customer Accounts)](https://community.shopify.com/t/customise-one-time-log-in-code-email-new-customer-accounts/630675)

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**Author:** [@J\_Tres](https://community.shopify.com/u/J_Tres)\
**Replies:** 2\
**Last updated:** [July 21, 2026, 1:16am UTC](https://community.shopify.com/t/customise-one-time-log-in-code-email-new-customer-accounts/630675 "2026-07-21T01:16:02Z")

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I’ve spoken to Shopify Plus support who have confirmed we’re currently unable to edit the appearance of the one time log in code email sent to customers when a store is using new customer accounts - which I think is rath…

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## [How can I improve my Shopify store’s email marketing performance?](https://community.shopify.com/t/how-can-i-improve-my-shopify-store-s-email-marketing-performance/574862)

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**Author:** [@pere01](https://community.shopify.com/u/pere01)\
**Replies:** 3\
**Last updated:** [June 3, 2026, 9:57pm UTC](https://community.shopify.com/t/how-can-i-improve-my-shopify-store-s-email-marketing-performance/574862 "2026-06-03T21:57:27Z")

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Hi everyone, I’m looking to improve my email marketing setup for my Shopify store. I’m currently using \[mention your email app, e.g., Klaviyo / Shopify Email / Omnisend\] but I’m not seeing strong open or conversion rate…

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## [Customer reply to emails going to main account email and not to sender email](https://community.shopify.com/t/customer-reply-to-emails-going-to-main-account-email-and-not-to-sender-email/599313)

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**Author:** [@millercatcorp](https://community.shopify.com/u/millercatcorp)\
**Replies:** 6\
**Last updated:** [May 23, 2026, 2:28am UTC](https://community.shopify.com/t/customer-reply-to-emails-going-to-main-account-email-and-not-to-sender-email/599313 "2026-05-23T02:28:20Z")

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I’ve configured my shopify to have the sender email be our support email address. This helps us track and create tickets whenever customers need to reach out to us. This email is not our main account email for obvious re…

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## [How do I increase the space on customer notification emails, mobile only](https://community.shopify.com/t/how-do-i-increase-the-space-on-customer-notification-emails-mobile-only/607457)

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**Author:** [@lukafernada](https://community.shopify.com/u/lukafernada)\
**Replies:** 2\
**Last updated:** [April 13, 2026, 8:24pm UTC](https://community.shopify.com/t/how-do-i-increase-the-space-on-customer-notification-emails-mobile-only/607457 "2026-04-13T20:24:44Z")

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I want to increase the space between the logo and text as shown in the image on mobile only. I am using Shopify customer notifications emails. Thanks

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## [How do I decrease the size of my logo on customer service emails for mobile only](https://community.shopify.com/t/how-do-i-decrease-the-size-of-my-logo-on-customer-service-emails-for-mobile-only/607366)

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**Author:** [@lukafernada](https://community.shopify.com/u/lukafernada)\
**Replies:** 4\
**Last updated:** [April 13, 2026, 5:59am UTC](https://community.shopify.com/t/how-do-i-decrease-the-size-of-my-logo-on-customer-service-emails-for-mobile-only/607366 "2026-04-13T05:59:02Z")

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The logo for my customer service email is the right size on desktop (239) but too large on mobile. How do I adjust its size for mobile only. Also how can I make it so it maintains the same solid colour I chose eve…

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## [Should a new small business use a personal email address for business communication?](https://community.shopify.com/t/should-a-new-small-business-use-a-personal-email-address-for-business-communication/572740)

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**Author:** [@FeatureDe](https://community.shopify.com/u/FeatureDe)\
**Replies:** 4\
**Last updated:** [December 26, 2025, 9:32am UTC](https://community.shopify.com/t/should-a-new-small-business-use-a-personal-email-address-for-business-communication/572740 "2025-12-26T09:32:32Z")

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I’m trying to figure out my email setup. For small teams, which conventions worked best \[email removed\] \[email removed\] \[email removed\] \[email removed\] What details do clients notice: domain name choice, display name, si…

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## [New Canva Email tool + Shopify Email](https://community.shopify.com/t/new-canva-email-tool-shopify-email/575772)

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**Author:** [@JakSka](https://community.shopify.com/u/JakSka)\
**Replies:** 3\
**Last updated:** [December 8, 2025, 11:56am UTC](https://community.shopify.com/t/new-canva-email-tool-shopify-email/575772 "2025-12-08T11:56:11Z")

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Hey, when will the option of importing new Canva email deisgn to Shopify Email will be possible? It’s a great tool. Mailchmip already has it. Thanks!

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## [Confusion setting up email accounts](https://community.shopify.com/t/confusion-setting-up-email-accounts/577306)

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**Author:** [@PLUR](https://community.shopify.com/u/PLUR)\
**Replies:** 1\
**Last updated:** [November 27, 2025, 12:56am UTC](https://community.shopify.com/t/confusion-setting-up-email-accounts/577306 "2025-11-27T00:56:26Z")

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My apologies for the 1st grade question… I have searched the internet, watched youtube videos and downloaded a shopify email app. The more I research, the more I am unsure of what to do. Our store needs: ONE info@xxx…

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## [Challenge: a/b test on email campaign within a week](https://community.shopify.com/t/challenge-a-b-test-on-email-campaign-within-a-week/575266)

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**Author:** [@Arcs](https://community.shopify.com/u/Arcs)\
**Replies:** 1\
**Last updated:** [November 14, 2025, 3:52pm UTC](https://community.shopify.com/t/challenge-a-b-test-on-email-campaign-within-a-week/575266 "2025-11-14T15:52:44Z")

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I wanted to run an a/b test on email campaign to get some learning. The test is set to 1 week, and I’d like to test on email subject line, anchor text on call to action, and the ratio of image and text. Given the time an…

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## [Can we please have a proper way to edit emails?](https://community.shopify.com/t/can-we-please-have-a-proper-way-to-edit-emails/570219)

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**Author:** [@ConduciveMammal](https://community.shopify.com/u/ConduciveMammal)\
**Replies:** 2\
**Last updated:** [November 11, 2025, 10:00am UTC](https://community.shopify.com/t/can-we-please-have-a-proper-way-to-edit-emails/570219 "2025-11-11T10:00:48Z")

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I find the current in-admin editor for email notifications so frustrating to work with. It seems to have basic syntax highlighting, but it’s a large text box. My current flow for working on this is nauseating: Create…

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## [Removing Cents from Shopify Email](https://community.shopify.com/t/removing-cents-from-shopify-email/573176)

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**Author:** [@poppedartisan](https://community.shopify.com/u/poppedartisan)\
**Replies:** 4\
**Last updated:** [October 30, 2025, 3:35pm UTC](https://community.shopify.com/t/removing-cents-from-shopify-email/573176 "2025-10-30T15:35:33Z")

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Hi there! I am looking to remove the cents on products when I send out promotional emails. I have had one solution of just creating liquid text below the pictures, but that doesn’t flow properly between desktop and lap…

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## [Removing Cents with Email Campaigns](https://community.shopify.com/t/removing-cents-with-email-campaigns/570692)

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**Author:** [@poppedartisan](https://community.shopify.com/u/poppedartisan)\
**Replies:** 15\
**Last updated:** [October 29, 2025, 9:01pm UTC](https://community.shopify.com/t/removing-cents-with-email-campaigns/570692 "2025-10-29T21:01:06Z")

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I’m looking for a way to remove the cents when we create an email campaign and add a product. I’ve been able to do it on the site itself, but unable to figure out how to remove it in campaigns. Thanks!

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## [How do you run a low‑cost direct mail test integrated with email/SMS?](https://community.shopify.com/t/how-do-you-run-a-low-cost-direct-mail-test-integrated-with-email-sms/572744)

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**Author:** [@Cafn8me](https://community.shopify.com/u/Cafn8me)\
**Replies:** 3\
**Last updated:** [October 29, 2025, 4:57pm UTC](https://community.shopify.com/t/how-do-you-run-a-low-cost-direct-mail-test-integrated-with-email-sms/572744 "2025-10-29T16:57:20Z")

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I want to test 100–300 postcards to warm leads before my bfcm promotion. For whoever tried this tactic in the past, how did you sync timing with email/SMS, track codes/URLs, and measure lift? Share vendor tips and costs …

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## [Do you write long, detailed emails or keep them short and sweet?](https://community.shopify.com/t/do-you-write-long-detailed-emails-or-keep-them-short-and-sweet/555644)

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**Author:** [@jasonh](https://community.shopify.com/u/jasonh)\
**Replies:** 10\
**Last updated:** [September 15, 2025, 8:53am UTC](https://community.shopify.com/t/do-you-write-long-detailed-emails-or-keep-them-short-and-sweet/555644 "2025-09-15T08:53:59Z")

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Do you write long, detailed emails or keep them short and sweet?

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## [Inquiry: Customizing "Message" with Specific "Product" on Shopify](https://community.shopify.com/t/inquiry-customizing-message-with-specific-product-on-shopify/563101)

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**Author:** [@BossPhatchara](https://community.shopify.com/u/BossPhatchara)\
**Replies:** 5\
**Last updated:** [September 13, 2025, 3:15am UTC](https://community.shopify.com/t/inquiry-customizing-message-with-specific-product-on-shopify/563101 "2025-09-13T03:15:18Z")

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Dear Shopify Support Team, I’m writing to inquire about the possibility of customizing a “message” or a unique piece of text for each individual product on my Shopify store. I would like to display different information…

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## [Is this a Scam Email?](https://community.shopify.com/t/is-this-a-scam-email/365484)

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**Author:** [@Slouk10](https://community.shopify.com/u/Slouk10)\
**Replies:** 2\
**Last updated:** [October 11, 2024, 4:26am UTC](https://community.shopify.com/t/is-this-a-scam-email/365484 "2024-10-11T04:26:04Z")

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I got this email and I am not to sure if this is real

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## [How to create a user segment for your first 100 user signups in Shopify](https://community.shopify.com/t/how-to-create-a-user-segment-for-your-first-100-user-signups-in-shopify/362639)

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**Author:** [@mrafey](https://community.shopify.com/u/mrafey)\
**Replies:** 0\
**Last updated:** [September 30, 2024, 3:40pm UTC](https://community.shopify.com/t/how-to-create-a-user-segment-for-your-first-100-user-signups-in-shopify/362639 "2024-09-30T15:40:04Z")

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I am looking to create a user segment on Shopify to target the first 100 email signups I get. With this I want to then share with those 100 users a coupon code for my site. Any idea on how to do this? Thanks!
