# \#fees **URL:** https://community.shopify.com/tag/fees/2430.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [Overcharged on fees?](https://community.shopify.com/t/overcharged-on-fees/682891)
**Author:** [@FormerCorpPeon](https://community.shopify.com/u/FormerCorpPeon)\ **Replies:** 6\ **Last updated:** [October 22, 2026, 9:11pm UTC](https://community.shopify.com/t/overcharged-on-fees/682891 "2026-10-22T21:11:37Z")
I’m sure I’m the problem but I would like some help understanding fees on this order. I am on Basic plan using Shopify Payments. Card rates are 2.9% + $0.30 for online. I only do online. One order was $99.80. Shipping o… --- ## [Agentic/AI Checkout Bypassing Required Fee Apps — Platform-Level Issue with No Merchant Solution](https://community.shopify.com/t/agentic-ai-checkout-bypassing-required-fee-apps-platform-level-issue-with-no-merchant-solution/629454)
**Author:** [@Greenuser](https://community.shopify.com/u/Greenuser)\ **Replies:** 7\ **Last updated:** [October 3, 2026, 9:40am UTC](https://community.shopify.com/t/agentic-ai-checkout-bypassing-required-fee-apps-platform-level-issue-with-no-merchant-solution/629454 "2026-10-03T09:40:51Z")
I’m a B2B merchant selling products from multiple vendors and shipping locations that include hazmat-regulated products requiring mandatory surcharges (hazmat fees, temperature controlled shipping and more) at checkout. … --- ## [Update to taxes on US return shipping fees, coming October 23, 2026](https://community.shopify.com/t/update-to-taxes-on-us-return-shipping-fees-coming-october-23-2026/687713)
**Author:** [@AviMavadia](https://community.shopify.com/u/AviMavadia)\ **Replies:** 1\ **Last updated:** [September 29, 2026, 9:32am UTC](https://community.shopify.com/t/update-to-taxes-on-us-return-shipping-fees-coming-october-23-2026/687713 "2026-09-29T09:32:50Z")
We’re updating how Shopify calculates tax on return shipping fees for US returns. Starting October 23, 2026, Shopify will begin calculating applicable tax on return shipping fees for US returns. Today, these fees may ap… --- ## [Payments FROM SHOPIFY ONLY do not match total sales FROM SHOPIFY ONLY!](https://community.shopify.com/t/payments-from-shopify-only-do-not-match-total-sales-from-shopify-only/397749)
**Author:** [@dyeshadb](https://community.shopify.com/u/dyeshadb)\ **Replies:** 9\ **Last updated:** [September 9, 2026, 2:49am UTC](https://community.shopify.com/t/payments-from-shopify-only-do-not-match-total-sales-from-shopify-only/397749 "2026-09-09T02:49:29Z")
This has been an absolutely frustrating process. I am trying to complete a DOR tax filing for WA state in which the retail sales need to be reported. So, I pulled a payouts report, to see all the “sales” that should be r… --- ## [Total Payout for 2024 is Thousands Less Than Net Sales - Never Got Payouts](https://community.shopify.com/t/total-payout-for-2024-is-thousands-less-than-net-sales-never-got-payouts/399697)
**Author:** [@way\_out\_west](https://community.shopify.com/u/way_out_west)\ **Replies:** 9\ **Last updated:** [August 17, 2026, 11:37pm UTC](https://community.shopify.com/t/total-payout-for-2024-is-thousands-less-than-net-sales-never-got-payouts/399697 "2026-08-17T23:37:00Z")
Can someone please help me. Just had my accountants go through last years finances and gather my P&L. At first glance I knew something was way off. After digging further I found that the difference between my total payo… --- ## [How does Shopify calculate the import duties in checkout?](https://community.shopify.com/t/how-does-shopify-calculate-the-import-duties-in-checkout/199183)
**Author:** [@casperhillstrom](https://community.shopify.com/u/casperhillstrom)\ **Replies:** 10\ **Last updated:** [May 5, 2026, 5:01pm UTC](https://community.shopify.com/t/how-does-shopify-calculate-the-import-duties-in-checkout/199183 "2026-05-05T17:01:01Z")
Shopify allows us to add the required Harmonized System Code (HS code) and the Country of Origin (COO) to a product and variant to fulfil and ship internationally. We are located in Denmark, so these data are obliged for… --- ## [Net sales showing incorrectly in Shopify Analytics](https://community.shopify.com/t/net-sales-showing-incorrectly-in-shopify-analytics/247669)
**Author:** [@Sharokhr](https://community.shopify.com/u/Sharokhr)\ **Replies:** 6\ **Last updated:** [May 2, 2026, 8:33am UTC](https://community.shopify.com/t/net-sales-showing-incorrectly-in-shopify-analytics/247669 "2026-05-02T08:33:04Z")
Hi, I am trying to find net sales in shopify analytics but it seems to be showing incorrectly. Currently when I look at the ‘total sales breakdown’ (which I thought would show net sales), which subtracts returns and disc… --- ## [\[SOS\] How To Add A Fixed Amount Of Tariffs](https://community.shopify.com/t/sos-how-to-add-a-fixed-amount-of-tariffs/410312)
**Author:** [@Jensennn](https://community.shopify.com/u/Jensennn)\ **Replies:** 3\ **Last updated:** [May 1, 2026, 3:47pm UTC](https://community.shopify.com/t/sos-how-to-add-a-fixed-amount-of-tariffs/410312 "2026-05-01T15:47:34Z")
Hi, The ever changing tariffs has really left us with no choice but adding a tariff to every US order. But instead of passing on the entire duties to the customers, which might push the price to an insane level for smal… --- ## [How to automatically add EHF fee in POS Pro app and website?](https://community.shopify.com/t/how-to-automatically-add-ehf-fee-in-pos-pro-app-and-website/291926)
**Author:** [@rpeterpei](https://community.shopify.com/u/rpeterpei)\ **Replies:** 1\ **Last updated:** [March 24, 2026, 10:10pm UTC](https://community.shopify.com/t/how-to-automatically-add-ehf-fee-in-pos-pro-app-and-website/291926 "2026-03-24T22:10:29Z")
Hi, In Canada, we have to charge an EHF (Electronic Handling Fee) on certain products (i.e. Batteries, Stereos, Appliances, etc) (A list can be found one EPRA’s website (https://epra.ca/wp-content/uploads/2024/02/EPRA-N… --- ## [Increased payment fees](https://community.shopify.com/t/increased-payment-fees/592539)
**Author:** [@storemanager1](https://community.shopify.com/u/storemanager1)\ **Replies:** 1\ **Last updated:** [March 19, 2026, 1:06am UTC](https://community.shopify.com/t/increased-payment-fees/592539 "2026-03-19T01:06:06Z")
I came across this article today about some increases to the payment fees from SHOP starting next month (April 2026); did anyone receive an email about this, and won’t mind sharing the fee increases here. I did not recei… --- ## [Did Anyone Else Learn About Gift Card Transaction Fees After Migrating?](https://community.shopify.com/t/did-anyone-else-learn-about-gift-card-transaction-fees-after-migrating/591178)
**Author:** [@Jaryn](https://community.shopify.com/u/Jaryn)\ **Replies:** 0\ **Last updated:** [March 7, 2026, 1:34am UTC](https://community.shopify.com/t/did-anyone-else-learn-about-gift-card-transaction-fees-after-migrating/591178 "2026-03-07T01:34:17Z")
Hi everyone! I’m hoping to get some clarification from other merchants. I recently migrated my business POS to Shopify and during the sales/onboarding process I was told by the sales representative that Shopify did not … --- ## [Feature Request: Predetermined Fees](https://community.shopify.com/t/feature-request-predetermined-fees/573033)
**Author:** [@Mitch1616](https://community.shopify.com/u/Mitch1616)\ **Replies:** 1\ **Last updated:** [December 17, 2025, 9:24pm UTC](https://community.shopify.com/t/feature-request-predetermined-fees/573033 "2025-12-17T21:24:33Z")
I would love to see a feature that would allow for us to add predetermined fees to an order. For instance, we have a 6% Order Handling fee and would like to be able to add it to applicable orders. Ideally, it’d be great … --- ## [What's the difference between 'referral fees' and 'final value fees'? Are these just different names for the same thing across marketplaces?](https://community.shopify.com/t/whats-the-difference-between-referral-fees-and-final-value-fees-are-these-just-different-names-for-the-same-thing-across-marketplaces/570340)
**Author:** [@webgility\_hq](https://community.shopify.com/u/webgility_hq)\ **Replies:** 3\ **Last updated:** [October 15, 2025, 12:34pm UTC](https://community.shopify.com/t/whats-the-difference-between-referral-fees-and-final-value-fees-are-these-just-different-names-for-the-same-thing-across-marketplaces/570340 "2025-10-15T12:34:04Z")
I’ve seen both “referral fees” and “final value fees” mentioned on different marketplaces, and I’m wondering if there’s any real difference between them or if it’s just different wording. --- ## [Tax Transaction Fees Are Unfair To Stores - Need To Be Reworked](https://community.shopify.com/t/tax-transaction-fees-are-unfair-to-stores-need-to-be-reworked/420107)
**Author:** [@kcbrickstore](https://community.shopify.com/u/kcbrickstore)\ **Replies:** 1\ **Last updated:** [September 23, 2025, 9:37pm UTC](https://community.shopify.com/t/tax-transaction-fees-are-unfair-to-stores-need-to-be-reworked/420107 "2025-09-23T21:37:20Z")
Shopify added the Transaction Tax Fees last year for using Shopify Tax. This fee is a percentage of sales that use Shopify Tax for calculating sales tax (in the US the percentage is 0.35%, capped at $0.99/sale). This met… --- ## [Question about shopify costs](https://community.shopify.com/t/question-about-shopify-costs/565130)
**Author:** [@JelmerH1u2](https://community.shopify.com/u/JelmerH1u2)\ **Replies:** 2\ **Last updated:** [September 13, 2025, 10:42am UTC](https://community.shopify.com/t/question-about-shopify-costs/565130 "2025-09-13T10:42:47Z")
Hi, Its not clear for me what the cost for shopify payments are, when im using an external payment provider the cost are 1%, when my turnover is 60.000 a month, im paying 600 monthly to shopify + monthly cost 59… which … --- ## [Transaction Fees Error On Shopify Bill](https://community.shopify.com/t/transaction-fees-error-on-shopify-bill/564738)
**Author:** [@Hellwood\_Outfit](https://community.shopify.com/u/Hellwood_Outfit)\ **Replies:** 2\ **Last updated:** [September 11, 2025, 10:38am UTC](https://community.shopify.com/t/transaction-fees-error-on-shopify-bill/564738 "2025-09-11T10:38:41Z")
Having fallen foul of the ‘transaction fees error’ with my latest Shopify monthly bill, is there any update on when the over charge for Paypal transaction fees is going to be remedied? --- ## [Chargeback Fraud - Affecting Shop Status](https://community.shopify.com/t/chargeback-fraud-affecting-shop-status/409548)
**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\ **Replies:** 4\ **Last updated:** [August 26, 2025, 8:40pm UTC](https://community.shopify.com/t/chargeback-fraud-affecting-shop-status/409548 "2025-08-26T20:40:26Z")
We have a former international customer who placed multiple orders and then, weeks later, submit repeated chargebacks on every order under fraudulent claims (“not received”, “fraud”, “not shipped”). We’ve blocked the cus… --- ## [How to calculate VAT on shipping for multiple tax levels in the EU?](https://community.shopify.com/t/how-to-calculate-vat-on-shipping-for-multiple-tax-levels-in-the-eu/211582)
**Author:** [@Oscar38](https://community.shopify.com/u/Oscar38)\ **Replies:** 8\ **Last updated:** [August 26, 2025, 1:07pm UTC](https://community.shopify.com/t/how-to-calculate-vat-on-shipping-for-multiple-tax-levels-in-the-eu/211582 "2025-08-26T13:07:51Z")
Basically the problem is the following: (This questions is applicable in EU) The ordinary rule of charging VAT on shipping is that the VAT on the shipping fee should be the same as the goods that you sell. The issue o… --- ## [Taxes and Duties](https://community.shopify.com/t/taxes-and-duties/422378)
**Author:** [@SceneWeeb](https://community.shopify.com/u/SceneWeeb)\ **Replies:** 3\ **Last updated:** [July 7, 2025, 8:46am UTC](https://community.shopify.com/t/taxes-and-duties/422378 "2025-07-07T08:46:56Z")
I want taxes to be included in my product price for that I have Activated Include sales tax in product price and shipping rateoption in Taxes and duties and My products is t shirt for that also I have activated the Charg… --- ## [Can I pause my subscription without losing my account settings?](https://community.shopify.com/t/can-i-pause-my-subscription-without-losing-my-account-settings/186409)
**Author:** [@TECHcharger](https://community.shopify.com/u/TECHcharger)\ **Replies:** 4\ **Last updated:** [July 7, 2025, 4:16am UTC](https://community.shopify.com/t/can-i-pause-my-subscription-without-losing-my-account-settings/186409 "2025-07-07T04:16:57Z")
Hello, I want to ask if I can stop my subscription for a period, but have an account (not to lose anything on it, the website and other settings) and to be able to renew it when I want? --- ## [Need Help Regarding Sales Tax Registration – Selling in the USA from the UK](https://community.shopify.com/t/need-help-regarding-sales-tax-registration-selling-in-the-usa-from-the-uk/420789)
**Author:** [@MoeedEclete](https://community.shopify.com/u/MoeedEclete)\ **Replies:** 2\ **Last updated:** [June 27, 2025, 2:18pm UTC](https://community.shopify.com/t/need-help-regarding-sales-tax-registration-selling-in-the-usa-from-the-uk/420789 "2025-06-27T14:18:07Z")
Hi everyone, I hope you’re doing well. I’m based in the UK and currently running an online business through Shopify, selling products to customers in the USA. I recently received a message from Shopify stating that I m… --- ## [Billing Issue – Charged for uninstalled app](https://community.shopify.com/t/billing-issue-charged-for-uninstalled-app/420397)
**Author:** [@productsbyus](https://community.shopify.com/u/productsbyus)\ **Replies:** 1\ **Last updated:** [June 22, 2025, 11:43am UTC](https://community.shopify.com/t/billing-issue-charged-for-uninstalled-app/420397 "2025-06-22T11:43:29Z")
Dear Shopify Support Team, I hope this message finds you well. I recently tried out an app called “Atlas: AI Store Builder” from the Shopify App Store. After installing and testing it, I decided to uninstall it shortly… --- ## [How do I input sales and fees into Quick Books Desktop version?](https://community.shopify.com/t/how-do-i-input-sales-and-fees-into-quick-books-desktop-version/191497)
**Author:** [@Peggy8](https://community.shopify.com/u/Peggy8)\ **Replies:** 5\ **Last updated:** [March 28, 2023, 4:17pm UTC](https://community.shopify.com/t/how-do-i-input-sales-and-fees-into-quick-books-desktop-version/191497 "2023-03-28T16:17:24Z")
Hi I really need help understanding how to enter my sales into Quick books, I have the desktop version so it doesn’t connect to Shopify. How to enter the sale, fees? Please help-Peggy --- ## [Taxes](https://community.shopify.com/t/taxes/418881)
**Author:** [@LuxeLoftStudio](https://community.shopify.com/u/LuxeLoftStudio)\ **Replies:** 1\ **Last updated:** [June 12, 2025, 11:15pm UTC](https://community.shopify.com/t/taxes/418881 "2025-06-12T23:15:27Z")
How do I ensure that taxes are set up appropriately for the US and other countries? --- ## [SHOPIFY THEME PAYMENT ISSUE IN INDIA](https://community.shopify.com/t/shopify-theme-payment-issue-in-india/411128)
**Author:** [@Ekaurnikamma](https://community.shopify.com/u/Ekaurnikamma)\ **Replies:** 2\ **Last updated:** [May 17, 2025, 2:24am UTC](https://community.shopify.com/t/shopify-theme-payment-issue-in-india/411128 "2025-05-17T02:24:04Z")
Hi everyone, I’m reaching out to the community because I’m facing a frustrating issue with Shopify invoicing and payments, and I believe other Indian merchants might be experiencing the same. Here’s the situation: I’… --- ## [False "Incl. Taxes" statement](https://community.shopify.com/t/false-incl-taxes-statement/411382)
**Author:** [@Nestropex](https://community.shopify.com/u/Nestropex)\ **Replies:** 0\ **Last updated:** [April 28, 2025, 11:27am UTC](https://community.shopify.com/t/false-incl-taxes-statement/411382 "2025-04-28T11:27:43Z")
Hello, My store is german based and I would like to setup the taxes in a way that I collect only within the european union and don’t collect duties at all. However no matter what i do, any product will eventually show t… --- ## [Where can I find a summary of monthly transaction fees on Shopify Plus?](https://community.shopify.com/t/where-can-i-find-a-summary-of-monthly-transaction-fees-on-shopify-plus/275536)
**Author:** [@Frustrated1405](https://community.shopify.com/u/Frustrated1405)\ **Replies:** 5\ **Last updated:** [April 22, 2025, 7:24pm UTC](https://community.shopify.com/t/where-can-i-find-a-summary-of-monthly-transaction-fees-on-shopify-plus/275536 "2025-04-22T19:24:58Z")
We are a Shopify Plus store. There has been a change in Shopify and we can no longer find a monthly statement that give a summary of all transaction fees. When I’ve searched in help, it only informs how to get to the det… --- ## [Sales Tax Not Charging & Overcharging at the Same Time](https://community.shopify.com/t/sales-tax-not-charging-overcharging-at-the-same-time/396290)
**Author:** [@AppleHollerWI](https://community.shopify.com/u/AppleHollerWI)\ **Replies:** 2\ **Last updated:** [April 18, 2025, 3:24pm UTC](https://community.shopify.com/t/sales-tax-not-charging-overcharging-at-the-same-time/396290 "2025-04-18T15:24:35Z")
My business is located in Southeastern WI. We’re selling tickets to an event and people from both Illinois and Wisconsin purchase them. Last night, we realized that sales tax isn’t being collected for those making purcha… --- ## [PLEASE HELP ME FIND A MERCHANT FEE SUMMARY FOR SHOPIFY!](https://community.shopify.com/t/please-help-me-find-a-merchant-fee-summary-for-shopify/286311)
**Author:** [@HYCH](https://community.shopify.com/u/HYCH)\ **Replies:** 5\ **Last updated:** [April 15, 2025, 5:13pm UTC](https://community.shopify.com/t/please-help-me-find-a-merchant-fee-summary-for-shopify/286311 "2025-04-15T17:13:09Z")
This is our first year using Shopify for e-commerce and after 45 minutes of searching and googling I seriously cannot find a straightforward Summary Report of the Shopify Payment fees deducted from our 2023 sales. Is thi… --- ## [billing](https://community.shopify.com/t/billing/404537)
**Author:** [@tarak](https://community.shopify.com/u/tarak)\ **Replies:** 1\ **Last updated:** [April 9, 2025, 6:55pm UTC](https://community.shopify.com/t/billing/404537 "2025-04-09T18:55:27Z")
hi team, currently i am using yearly billing, after this yearly billing cycle - can I change the billing cycle? i mean wanted to change from yearly to monthly billing. Thanks [Next page](https://community.shopify.com/tag/fees/2430.md?match_all_tags=true&page=1&tags%5B%5D=fees)