# \#plus-admin **URL:** https://community.shopify.com/tag/plus-admin/2061.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [How can I create a discount code that applies free shipping along with an additional discount?](https://community.shopify.com/t/how-can-i-create-a-discount-code-that-applies-free-shipping-along-with-an-additional-discount/329185)
**Author:** [@brittanyLH](https://community.shopify.com/u/brittanyLH)\ **Replies:** 9\ **Last updated:** [October 19, 2026, 8:45am UTC](https://community.shopify.com/t/how-can-i-create-a-discount-code-that-applies-free-shipping-along-with-an-additional-discount/329185 "2026-10-19T08:45:37Z")
Shipping is not free on our site as a general rule, but we are migrating from a site where I had the flexibility to be able to create a discount code that applied 20% + free standard shipping. I’m not seeing a way to do … --- ## [Add-on only products](https://community.shopify.com/t/add-on-only-products/340236)
**Author:** [@timbish](https://community.shopify.com/u/timbish)\ **Replies:** 6\ **Last updated:** [October 18, 2026, 8:45pm UTC](https://community.shopify.com/t/add-on-only-products/340236 "2026-10-18T20:45:23Z")
Hello We have some products within the assortment that we don’t want to sell as standalone products, we only want them to be purchasable as either; part of a bundle, or; as an “add on” product, sold alongside othe… --- ## [Shopify Merchants Are Being Penalised for Chargeback Evidence We Literally Cannot Provide on Any Other Plan Other Than Plus](https://community.shopify.com/t/shopify-merchants-are-being-penalised-for-chargeback-evidence-we-literally-cannot-provide-on-any-other-plan-other-than-plus/622590)
**Author:** [@Sau2610](https://community.shopify.com/u/Sau2610)\ **Replies:** 15\ **Last updated:** [October 12, 2026, 7:39am UTC](https://community.shopify.com/t/shopify-merchants-are-being-penalised-for-chargeback-evidence-we-literally-cannot-provide-on-any-other-plan-other-than-plus/622590 "2026-10-12T07:39:51Z")
I’m posting this because I genuinely think Shopify needs to address a major issue affecting small and mid-sized merchants using Shopify Payments and hosted checkout. We have recently lost several chargebacks where the i… --- ## [New Admin Display](https://community.shopify.com/t/new-admin-display/691144)
**Author:** [@Gapolyglot](https://community.shopify.com/u/Gapolyglot)\ **Replies:** 6\ **Last updated:** [October 8, 2026, 10:36am UTC](https://community.shopify.com/t/new-admin-display/691144 "2026-10-08T10:36:48Z")
Was anyone else caught off guard by the new admin display with NO advance notice. I spent almost half an hour with Sidekick trying to figure out what was going on - Sidekick had no idea the admin display was refreshed. I… --- ## [Shopify Plus security review questions, audit logs, deletion, incident notification, data locations](https://community.shopify.com/t/shopify-plus-security-review-questions-audit-logs-deletion-incident-notification-data-locations/694209)
**Author:** [@My\_Flag](https://community.shopify.com/u/My_Flag)\ **Replies:** 2\ **Last updated:** [October 7, 2026, 7:23pm UTC](https://community.shopify.com/t/shopify-plus-security-review-questions-audit-logs-deletion-incident-notification-data-locations/694209 "2026-10-07T19:23:03Z")
Hi all, we’re doing a vendor security review for a Shopify Plus store and have a few questions I haven’t been able to pin down in the public docs. Appreciate any pointers: Audit logs — How long does Shopify retain use… --- ## [Only show logged in user when sending invoice](https://community.shopify.com/t/only-show-logged-in-user-when-sending-invoice/587092)
**Author:** [@Andrew\_Uhacz1](https://community.shopify.com/u/Andrew_Uhacz1)\ **Replies:** 3\ **Last updated:** [October 5, 2026, 4:41am UTC](https://community.shopify.com/t/only-show-logged-in-user-when-sending-invoice/587092 "2026-10-05T04:41:42Z")
When you go to send an invoice you have to choose your user name. This should not be a requirement. We have over 25 users and it’s annoying for the staff member to have to go down the list to find their name, select it a… --- ## [What evidence should be retained for a Shopify product change beyond the activity log?](https://community.shopify.com/t/what-evidence-should-be-retained-for-a-shopify-product-change-beyond-the-activity-log/679002)
**Author:** [@CommerceGov](https://community.shopify.com/u/CommerceGov)\ **Replies:** 6\ **Last updated:** [September 17, 2026, 7:10pm UTC](https://community.shopify.com/t/what-evidence-should-be-retained-for-a-shopify-product-change-beyond-the-activity-log/679002 "2026-09-17T19:10:30Z")
Shopify activity history can usually tell you that something changed and often who made the change. But is that enough when the change was part of a larger operational workflow? For example, suppose a product title, de… --- ## [Auto BxGy in cart multiple times](https://community.shopify.com/t/auto-bxgy-in-cart-multiple-times/420976)
**Author:** [@ZackH](https://community.shopify.com/u/ZackH)\ **Replies:** 6\ **Last updated:** [September 17, 2026, 7:37am UTC](https://community.shopify.com/t/auto-bxgy-in-cart-multiple-times/420976 "2026-09-17T07:37:58Z")
Hi all- Using Plus B2B, and we’re running a promotion where when you buy SKU X you automatically receive SKUs X, Y, and Z. This can be stacked, so for example if I buy 5 of X then I would receive 5 of X, 5 of Y, and 5 … --- ## [Viewing which admin user has edited product fields](https://community.shopify.com/t/viewing-which-admin-user-has-edited-product-fields/205192)
**Author:** [@ebebekdev](https://community.shopify.com/u/ebebekdev)\ **Replies:** 3\ **Last updated:** [September 16, 2026, 5:06am UTC](https://community.shopify.com/t/viewing-which-admin-user-has-edited-product-fields/205192 "2026-09-16T05:06:29Z")
Hi all, We have multiple catalog administrators and some products fields are being edited/changed somehow without anybodys approval. Is it possible to identify which user is making changes on product fields or retrieve … --- ## [I am Facing this issue whenever i try to access my Admin Dashboard](https://community.shopify.com/t/i-am-facing-this-issue-whenever-i-try-to-access-my-admin-dashboard/682272)
**Author:** [@Saad\_Abdullah](https://community.shopify.com/u/Saad_Abdullah)\ **Replies:** 1\ **Last updated:** [September 15, 2026, 1:33pm UTC](https://community.shopify.com/t/i-am-facing-this-issue-whenever-i-try-to-access-my-admin-dashboard/682272 "2026-09-15T13:33:52Z")
I am Facing this issue whenever i try to access my Admin Dashboard, The live store is working fine but i cannot access my store Dashboard --- ## [Seeking Audit-Ready Report for Tracking Production Changes to Products, Pricing, and Subscriptions](https://community.shopify.com/t/seeking-audit-ready-report-for-tracking-production-changes-to-products-pricing-and-subscriptions/420346)
**Author:** [@Sunnye](https://community.shopify.com/u/Sunnye)\ **Replies:** 4\ **Last updated:** [September 11, 2026, 8:09am UTC](https://community.shopify.com/t/seeking-audit-ready-report-for-tracking-production-changes-to-products-pricing-and-subscriptions/420346 "2026-09-11T08:09:29Z")
Hi all, We’re a SOX-compliant organization using Shopify Plus, and we’re working to build an audit-ready change management process. As part of this, our auditors require a detailed system-of-record report that captures c… --- ## [Price Catalog b2b](https://community.shopify.com/t/price-catalog-b2b/348867)
**Author:** [@IoanaHotaran](https://community.shopify.com/u/IoanaHotaran)\ **Replies:** 11\ **Last updated:** [August 28, 2026, 11:27pm UTC](https://community.shopify.com/t/price-catalog-b2b/348867 "2026-08-28T23:27:35Z")
Hello Does anyone know how I can set a discount in b2b, catalogs, from “compare-at-price” and not from “price” - because this is a dynamic price in b2c, and “compare-at-price” , it’s a fixed list price. And if it is po… --- ## [Find an App for Notify Me When Back In Stock](https://community.shopify.com/t/find-an-app-for-notify-me-when-back-in-stock/195610)
**Author:** [@ayush-wtc](https://community.shopify.com/u/ayush-wtc)\ **Replies:** 2\ **Last updated:** [August 20, 2026, 8:36am UTC](https://community.shopify.com/t/find-an-app-for-notify-me-when-back-in-stock/195610 "2026-08-20T08:36:43Z")
Hi There, Hope you are doing good !! have a query which is When a product is out of stock we would like to be able to capture a users email address so that when the product comes back into stock they are able to send t… --- ## [BOT problem, House number 43, Gray Colony, Bellevue WA 98006](https://community.shopify.com/t/bot-problem-house-number-43-gray-colony-bellevue-wa-98006/404394)
**Author:** [@DavidWard1](https://community.shopify.com/u/DavidWard1)\ **Replies:** 4\ **Last updated:** [July 19, 2026, 3:21am UTC](https://community.shopify.com/t/bot-problem-house-number-43-gray-colony-bellevue-wa-98006/404394 "2026-07-19T03:21:40Z")
For a few months we have been getting THOUSANDS of bots abandoned checkouts, always with the exact same address: House number 43, Gray Colony, Bellevue WA 98006 The bots put a single product in the cart, goes to checkou… --- ## [SLASHCART - Enabling Order Confirmation Emails in Native Languages](https://community.shopify.com/t/slashcart-enabling-order-confirmation-emails-in-native-languages/305531)
**Author:** [@SLASHCARTS](https://community.shopify.com/u/SLASHCARTS)\ **Replies:** 2\ **Last updated:** [July 3, 2026, 1:47pm UTC](https://community.shopify.com/t/slashcart-enabling-order-confirmation-emails-in-native-languages/305531 "2026-07-03T13:47:53Z")
Enabling Order Confirmation Emails in Native Languages (Shopify Plus) Hi Shopify Plus Team, Our client base operates in various regions, and a significant challenge we’re facing is the inability to send order confirmat… --- ## [Shopify B2B - Sales Reps & Checkout](https://community.shopify.com/t/shopify-b2b-sales-reps-checkout/395100)
**Author:** [@sanjaymathew](https://community.shopify.com/u/sanjaymathew)\ **Replies:** 3\ **Last updated:** [June 25, 2026, 7:47am UTC](https://community.shopify.com/t/shopify-b2b-sales-reps-checkout/395100 "2026-06-25T07:47:25Z")
Hi, We are planning to migrate to Shopify B2B from our current platform. We have opted to go with a blended store. I have two questions. In our current B2B platform (not shopify) when we add two products to cart and … --- ## [Store Credit Workaround for B2B customers](https://community.shopify.com/t/store-credit-workaround-for-b2b-customers/376744)
**Author:** [@Demix93](https://community.shopify.com/u/Demix93)\ **Replies:** 4\ **Last updated:** [May 14, 2026, 12:49pm UTC](https://community.shopify.com/t/store-credit-workaround-for-b2b-customers/376744 "2026-05-14T12:49:53Z")
Hello everybody, We are looking at the store credit option that was released this year. Now I come to find out they can only be used on new customer accounts and also only for DTC customers and only online. For us, that… --- ## [Has Shopify discontinued 20% recurring commission for Shopify Plus referrals?](https://community.shopify.com/t/has-shopify-discontinued-20-recurring-commission-for-shopify-plus-referrals/599151)
**Author:** [@SLASHCARTS](https://community.shopify.com/u/SLASHCARTS)\ **Replies:** 3\ **Last updated:** [March 31, 2026, 9:12pm UTC](https://community.shopify.com/t/has-shopify-discontinued-20-recurring-commission-for-shopify-plus-referrals/599151 "2026-03-31T21:12:46Z")
Hi everyone, I’m looking for some clarity from other partners regarding Shopify Plus referral commissions. Previously, my understanding was that Shopify offered around a 20% recurring monthly commission on successful r… --- ## [Best app to calculate the bundle Cogs of the product](https://community.shopify.com/t/best-app-to-calculate-the-bundle-cogs-of-the-product/382100)
**Author:** [@ALiii3](https://community.shopify.com/u/ALiii3)\ **Replies:** 4\ **Last updated:** [March 26, 2026, 5:25am UTC](https://community.shopify.com/t/best-app-to-calculate-the-bundle-cogs-of-the-product/382100 "2026-03-26T05:25:37Z")
Is there any app that can give me a cogs report with the bundle dicsount (if there is an order with 2x item we get dicount form $4 - $8 depends on the product). I am using the Cogs app Trueprofit but the issue with tha a… --- ## [Can you create vanity URLs for custom pages in Shopify Plus?](https://community.shopify.com/t/can-you-create-vanity-urls-for-custom-pages-in-shopify-plus/229048)
**Author:** [@zcoder954](https://community.shopify.com/u/zcoder954)\ **Replies:** 1\ **Last updated:** [March 10, 2026, 5:37pm UTC](https://community.shopify.com/t/can-you-create-vanity-urls-for-custom-pages-in-shopify-plus/229048 "2026-03-10T17:37:13Z")
Hello, Is it possible to create vanity URL’s for custom pages within Shopify Plus? --- ## [Shopify Plus Soporte](https://community.shopify.com/t/shopify-plus-soporte/590674)
**Author:** [@Mercedes\_Popa](https://community.shopify.com/u/Mercedes_Popa)\ **Replies:** 0\ **Last updated:** [March 3, 2026, 6:37am UTC](https://community.shopify.com/t/shopify-plus-soporte/590674 "2026-03-03T06:37:22Z")
¿Alguien de Shopify Plus del departamento de Negocios puede RESPONDER a mis 3 tiendas de expansión que llevan 3 semanas, si más de 20 días, a la espera de ser aceptadas, con mas de 4 tickets abiertos, sin darme ningún mo… --- ## [Custom Price Change (Cart) in non-Plus Shops](https://community.shopify.com/t/custom-price-change-cart-in-non-plus-shops/590115)
**Author:** [@David\_rissc](https://community.shopify.com/u/David_rissc)\ **Replies:** 5\ **Last updated:** [March 2, 2026, 11:21am UTC](https://community.shopify.com/t/custom-price-change-cart-in-non-plus-shops/590115 "2026-03-02T11:21:14Z")
Hi everyone, I’m currently developing a Shopify app designed to update product prices dynamically based on custom logic and configurations pulled from an external system. As per the current documentation for Shopify Fu… --- ## [Horrible Horrible Shopify Admin Design - Up and Down Arrow keys not working](https://community.shopify.com/t/horrible-horrible-shopify-admin-design-up-and-down-arrow-keys-not-working/588566)
**Author:** [@amehrnia](https://community.shopify.com/u/amehrnia)\ **Replies:** 5\ **Last updated:** [February 19, 2026, 3:41pm UTC](https://community.shopify.com/t/horrible-horrible-shopify-admin-design-up-and-down-arrow-keys-not-working/588566 "2026-02-19T15:41:08Z")
I really have a hard time to understand who in the whole Shopify Corporation decided that it is a brilliant idea to disable up and down arrows in Shopify Admin, timeline, comment and some other sections? Here is the sce… --- ## [Market Split: CA Web Sales to US Entity & CA Retail sales to CA Entity](https://community.shopify.com/t/market-split-ca-web-sales-to-us-entity-ca-retail-sales-to-ca-entity/579005)
**Author:** [@hd-evo](https://community.shopify.com/u/hd-evo)\ **Replies:** 2\ **Last updated:** [February 19, 2026, 3:04am UTC](https://community.shopify.com/t/market-split-ca-web-sales-to-us-entity-ca-retail-sales-to-ca-entity/579005 "2026-02-19T03:04:20Z")
We have a unique business entity/market configuration, and I cannot seem to figure out how to set it up properly in Shopify. We have 2 business entities: our ‘USA’ entity & our ‘Canada’ entity. Our online store sales (r… --- ## [GraphQL Bulk Operation TIMEOUT on Customers Query (Shopify Plus)](https://community.shopify.com/t/graphql-bulk-operation-timeout-on-customers-query-shopify-plus/581465)
**Author:** [@O-Pall1](https://community.shopify.com/u/O-Pall1)\ **Replies:** 7\ **Last updated:** [February 12, 2026, 8:29am UTC](https://community.shopify.com/t/graphql-bulk-operation-timeout-on-customers-query-shopify-plus/581465 "2026-02-12T08:29:33Z")
Hi everyone, I am currently struggling with a persistent TIMEOUT error on the customers Bulk Operation endpoint. Context My company operates 5 Shopify Plus stores with nearly identical configurations. We use Python wor… --- ## [Feature request - sort customers alphabetically](https://community.shopify.com/t/feature-request-sort-customers-alphabetically/587622)
**Author:** [@blacksseedstore](https://community.shopify.com/u/blacksseedstore)\ **Replies:** 0\ **Last updated:** [February 7, 2026, 3:10pm UTC](https://community.shopify.com/t/feature-request-sort-customers-alphabetically/587622 "2026-02-07T15:10:46Z")
As a physical retail store we have over 6,000 customers regularly and try to put in their information to track sales, return visits, etc. However when we need to merge duplicates or look up past purchases there is NO WAY… --- ## [Autotagging Orders using the Customer's Tags](https://community.shopify.com/t/autotagging-orders-using-the-customers-tags/383646)
**Author:** [@thackattack](https://community.shopify.com/u/thackattack)\ **Replies:** 1\ **Last updated:** [January 19, 2026, 4:33am UTC](https://community.shopify.com/t/autotagging-orders-using-the-customers-tags/383646 "2026-01-19T04:33:01Z")
Hi everyone - we use Order Tags for advanced reporting (e.g. customer type, vertical, salesperson) as the tags flow into our BI tool. The biggest issue we have is that it’s become a highly manual process. Basically, we c… --- ## [Sync prices, orders inventory and fulfillment](https://community.shopify.com/t/sync-prices-orders-inventory-and-fulfillment/199556)
**Author:** [@Kareembh](https://community.shopify.com/u/Kareembh)\ **Replies:** 2\ **Last updated:** [December 15, 2025, 9:57am UTC](https://community.shopify.com/t/sync-prices-orders-inventory-and-fulfillment/199556 "2025-12-15T09:57:31Z")
Sync prices , orders inventory and fulfillment in one store what exactly does this mean? Does this mean i can sync this data to only one of my shopify stores? How would this work when i have multiple stores for the same … --- ## [Limit of 20 child items per parent combined listing](https://community.shopify.com/t/limit-of-20-child-items-per-parent-combined-listing/336386)
**Author:** [@jaharsh](https://community.shopify.com/u/jaharsh)\ **Replies:** 2\ **Last updated:** [December 14, 2025, 5:28am UTC](https://community.shopify.com/t/limit-of-20-child-items-per-parent-combined-listing/336386 "2025-12-14T05:28:18Z")
Is there a way to have more than 20 child items under a parent combines listing, either currently of planned for recent releases? --- ## [Sidekick best practices sharing - examples, usecases, learnings](https://community.shopify.com/t/sidekick-best-practices-sharing-examples-usecases-learnings/410541)
**Author:** [@Klavs](https://community.shopify.com/u/Klavs)\ **Replies:** 1\ **Last updated:** [November 16, 2025, 8:38pm UTC](https://community.shopify.com/t/sidekick-best-practices-sharing-examples-usecases-learnings/410541 "2025-11-16T20:38:58Z")
Hi! Just got Shopify Sidekick on our Shopify Plus store (we are outside the US, so therefore just now). To me I am positively surprised so far, but it is like getting a new set of LEGO’s, but without the manual … [Next page](https://community.shopify.com/tag/plus-admin/2061.md?match_all_tags=true&page=1&tags%5B%5D=plus-admin)