# \#printing
**URL:** https://community.shopify.com/tag/printing/468.md
[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)
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## [POS Pro 5-second receipt printing delay](https://community.shopify.com/t/pos-pro-5-second-receipt-printing-delay/666682)
**Author:** [@sucralose](https://community.shopify.com/u/sucralose)\
**Replies:** 1\
**Last updated:** [August 15, 2026, 4:07pm UTC](https://community.shopify.com/t/pos-pro-5-second-receipt-printing-delay/666682 "2026-08-15T16:07:03Z")
The delay between completing a transaction (pressing Mark As Paid) and the receipt printing in POS Pro has been gradually getting longer, and it’s causing delays in store. It was taking 6-7 seconds on our iPad Mini 5th …
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## [Order Printer request - avoid grouping custom products as a single product](https://community.shopify.com/t/order-printer-request-avoid-grouping-custom-products-as-a-single-product/613893)
**Author:** [@pepsimax2k](https://community.shopify.com/u/pepsimax2k)\
**Replies:** 1\
**Last updated:** [May 12, 2026, 11:44am UTC](https://community.shopify.com/t/order-printer-request-avoid-grouping-custom-products-as-a-single-product/613893 "2026-05-12T11:44:19Z")
When using Order Printer (specifically for picklists), selecting to group by product works fine except it decides all custom products (via drafts, product name manually typed) are the same thing, and groups them all in t…
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## [Printing Custom Hyper ticket invoices on legal paper?](https://community.shopify.com/t/printing-custom-hyper-ticket-invoices-on-legal-paper/581043)
**Author:** [@WildOrchid](https://community.shopify.com/u/WildOrchid)\
**Replies:** 2\
**Last updated:** [December 29, 2025, 5:21pm UTC](https://community.shopify.com/t/printing-custom-hyper-ticket-invoices-on-legal-paper/581043 "2025-12-29T17:21:54Z")
We are currently on month 3 of developing our flower shop’s webpage with Shopify and we are just about to launch in January 2026! Unfortunately a huge issue we have run into is how we print our hyper tickets/invoices: W…
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## [Epson TM-m30III fails to connect to Shopify POS app](https://community.shopify.com/t/epson-tm-m30iii-fails-to-connect-to-shopify-pos-app/576738)
**Author:** [@Neudato](https://community.shopify.com/u/Neudato)\
**Replies:** 6\
**Last updated:** [December 17, 2025, 11:47am UTC](https://community.shopify.com/t/epson-tm-m30iii-fails-to-connect-to-shopify-pos-app/576738 "2025-12-17T11:47:03Z")
Hi everyone, I’m having persistent issues connecting a new Epson TM-m30III receipt printer to Shopify POS on both iPadOS and Android, and I’d love to know if anyone else has encountered this recently. Summary The print…
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## [PSA - Incident - "Some merchants are currently unable to purchase shipping labels"](https://community.shopify.com/t/psa-incident-some-merchants-are-currently-unable-to-purchase-shipping-labels/576028)
**Author:** [@PaulNewton](https://community.shopify.com/u/PaulNewton)\
**Replies:** 0\
**Last updated:** [November 17, 2025, 8:35pm UTC](https://community.shopify.com/t/psa-incident-some-merchants-are-currently-unable-to-purchase-shipping-labels/576028 "2025-11-17T20:35:44Z")
Some merchants are currently unable to purchase shipping LABELS See: https://www.shopifystatus.com/incidents/ghfvqy8q0dkx Just about labels, not a checkout issue , see the incidents note : Shipping options are funct…
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## [What should I do if my shipping labels are printing incorrectly or are cut off?](https://community.shopify.com/t/what-should-i-do-if-my-shipping-labels-are-printing-incorrectly-or-are-cut-off/566047)
**Author:** [@goodera](https://community.shopify.com/u/goodera)\
**Replies:** 2\
**Last updated:** [September 17, 2025, 6:46pm UTC](https://community.shopify.com/t/what-should-i-do-if-my-shipping-labels-are-printing-incorrectly-or-are-cut-off/566047 "2025-09-17T18:46:33Z")
Hi, My Shopify labels and packing slips are not printing are not printing correctly, I’ve checked the label size selected in Shopify matches your printer’s label format. But the in the window that pops up, the shipping …
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## [Recent PRINT ORDER format change from portrait to landscape :(](https://community.shopify.com/t/recent-print-order-format-change-from-portrait-to-landscape/555140)
**Author:** [@ajoyforever](https://community.shopify.com/u/ajoyforever)\
**Replies:** 2\
**Last updated:** [August 10, 2025, 8:15pm UTC](https://community.shopify.com/t/recent-print-order-format-change-from-portrait-to-landscape/555140 "2025-08-10T20:15:37Z")
I recently noticed that when printing out my order forms (which we use to confirm and fill orders), not all the information prints out in the description area. We now have to change the printer setting to landscape every…