# \#subscriptions

**URL:** https://community.shopify.com/tag/subscriptions/5266.md

[Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md)

---

## [Cohesive apps for subscriptions, loyalty points and upselling?](https://community.shopify.com/t/cohesive-apps-for-subscriptions-loyalty-points-and-upselling/587887)

<div class="topic-metadata">

**Author:** [@NelliAtGs](https://community.shopify.com/u/NelliAtGs)\
**Replies:** 4\
**Last updated:** [September 20, 2026, 11:24am UTC](https://community.shopify.com/t/cohesive-apps-for-subscriptions-loyalty-points-and-upselling/587887 "2026-09-20T11:24:18Z")

</div>

Hey Shopify people, I am about to start rebuilidng my website (please pray for me), and I am trying to get all my ducks in a row here App-wise so that I can then ensure they will work with my choice of theme. I would l…

---

## [What’s stopping you from offering subscriptions on your Shopify store?](https://community.shopify.com/t/what-s-stopping-you-from-offering-subscriptions-on-your-shopify-store/683172)

<div class="topic-metadata">

**Author:** [@Rishita\_Easycomm](https://community.shopify.com/u/Rishita_Easycomm)\
**Replies:** 2\
**Last updated:** [September 18, 2026, 3:01pm UTC](https://community.shopify.com/t/what-s-stopping-you-from-offering-subscriptions-on-your-shopify-store/683172 "2026-09-18T15:01:03Z")

</div>

I’ve been looking into how Shopify merchants approach recurring purchases, and I’m curious about the biggest challenges you face when considering subscriptions. If you’ve thought about offering subscriptions but haven’t…

---

## [Recurring subtotal incorrect for subscription bundles](https://community.shopify.com/t/recurring-subtotal-incorrect-for-subscription-bundles/580540)

<div class="topic-metadata">

**Author:** [@Hepi](https://community.shopify.com/u/Hepi)\
**Replies:** 2\
**Last updated:** [September 16, 2026, 4:58am UTC](https://community.shopify.com/t/recurring-subtotal-incorrect-for-subscription-bundles/580540 "2026-09-16T04:58:29Z")

</div>

Hi everyone, We’re facing an issue with subscription bundles where the Recurring subtotal at checkout shows a higher amount than the discounted bundle price shown on the product page and cart. This happens even though …

---

## [Finally found a workable subscription setup for an Indian Shopify store - sharing what worked](https://community.shopify.com/t/finally-found-a-workable-subscription-setup-for-an-indian-shopify-store-sharing-what-worked/678971)

<div class="topic-metadata">

**Author:** [@Rishita\_Easycomm](https://community.shopify.com/u/Rishita_Easycomm)\
**Replies:** 0\
**Last updated:** [September 7, 2026, 1:08pm UTC](https://community.shopify.com/t/finally-found-a-workable-subscription-setup-for-an-indian-shopify-store-sharing-what-worked/678971 "2026-09-07T13:08:24Z")

</div>

I recently worked with an Indian Shopify merchant who wanted to introduce recurring subscriptions, and it turned out to be more complicated than expected. The main challenge was payments. Since Shopify Payments isn’t av…

---

## [Shopify subscription : création de commande alors que l'abonnement est annulé](https://community.shopify.com/t/shopify-subscription-creation-de-commande-alors-que-labonnement-est-annule/571406)

<div class="topic-metadata">

**Author:** [@user2279](https://community.shopify.com/u/user2279)\
**Replies:** 2\
**Last updated:** [August 31, 2026, 2:44pm UTC](https://community.shopify.com/t/shopify-subscription-creation-de-commande-alors-que-labonnement-est-annule/571406 "2026-08-31T14:44:40Z")

</div>

Bonjour, Sur ma boutique shopify, j’utilise Shopify Subscription pour la vente par abonnement. J’ai un cas étrange que je n’avais jamais vu avant, l’application continue d’essayer de créer des commandes récurrentes alo…

---

## [Subscription/recurring orders default to cheapest shipping rate, checkout "recurring shipments" message contradicts customer's actual courier choice. Anyone solved this?](https://community.shopify.com/t/subscription-recurring-orders-default-to-cheapest-shipping-rate-checkout-recurring-shipments-message-contradicts-customers-actual-courier-choice-anyone-solved-this/672853)

<div class="topic-metadata">

**Author:** [@woodnwheels11](https://community.shopify.com/u/woodnwheels11)\
**Replies:** 5\
**Last updated:** [August 31, 2026, 8:32am UTC](https://community.shopify.com/t/subscription-recurring-orders-default-to-cheapest-shipping-rate-checkout-recurring-shipments-message-contradicts-customers-actual-courier-choice-anyone-solved-this/672853 "2026-08-31T08:32:47Z")

</div>

Posting to see if anyone’s found a workaround for this, because we’ve hit a dead end with both Shopify and our subscription app. Setup: Shopify Plus, custom shipping function at checkout offering two couriers, a cheaper…

---

## [Finding the best subscription app](https://community.shopify.com/t/finding-the-best-subscription-app/582424)

<div class="topic-metadata">

**Author:** [@user4648](https://community.shopify.com/u/user4648)\
**Replies:** 6\
**Last updated:** [August 20, 2026, 12:11pm UTC](https://community.shopify.com/t/finding-the-best-subscription-app/582424 "2026-08-20T12:11:27Z")

</div>

Hi! Please help. Im currently trying to find the best Shopify app for the subscription feature i want to implement on our online store. The parameters should be straightforward. Our starting tier should be free, given h…

---

## [Addind subscription product to cart from customer account extension](https://community.shopify.com/t/addind-subscription-product-to-cart-from-customer-account-extension/580049)

<div class="topic-metadata">

**Author:** [@Girish\_Rajwani](https://community.shopify.com/u/Girish_Rajwani)\
**Replies:** 1\
**Last updated:** [August 18, 2026, 9:52pm UTC](https://community.shopify.com/t/addind-subscription-product-to-cart-from-customer-account-extension/580049 "2026-08-18T21:52:20Z")

</div>

Hey guys, how to add subscription product to cart from customer account extension? we can use cart/add.js AJAX in theme app extension but not in customer account extension. What is the right way to add subscription pr…

---

## [Migrating to Shopify (or between subscription apps) with active subscribers, did saved cards survive?](https://community.shopify.com/t/migrating-to-shopify-or-between-subscription-apps-with-active-subscribers-did-saved-cards-survive/631221)

<div class="topic-metadata">

**Author:** [@SamDTCSupport](https://community.shopify.com/u/SamDTCSupport)\
**Replies:** 6\
**Last updated:** [August 17, 2026, 5:59am UTC](https://community.shopify.com/t/migrating-to-shopify-or-between-subscription-apps-with-active-subscribers-did-saved-cards-survive/631221 "2026-08-17T05:59:38Z")

</div>

I keep hearing that when a store with active subscriptions moves platforms, or even between subscription apps, the saved payment methods often can’t be transferred. Every subscriber has to re-enter their card and a notic…

---

## [Subscription products for B2B customers not possible?](https://community.shopify.com/t/subscription-products-for-b2b-customers-not-possible/657803)

<div class="topic-metadata">

**Author:** [@ksech](https://community.shopify.com/u/ksech)\
**Replies:** 7\
**Last updated:** [August 15, 2026, 1:35pm UTC](https://community.shopify.com/t/subscription-products-for-b2b-customers-not-possible/657803 "2026-08-15T13:35:09Z")

</div>

I have a purely B2B store - no D2C checkouts. I want to offer maintenance bundles as a subscription - preferably bundling individual items, but I will create the bundles as a single item if necessary. I’ve asked AI. I…

---

## [Subscription renewal did not generate order and no way to retry billing. How to trigger the missed payment?](https://community.shopify.com/t/subscription-renewal-did-not-generate-order-and-no-way-to-retry-billing-how-to-trigger-the-missed-payment/578191)

<div class="topic-metadata">

**Author:** [@caracalagency](https://community.shopify.com/u/caracalagency)\
**Replies:** 2\
**Last updated:** [August 13, 2026, 12:24pm UTC](https://community.shopify.com/t/subscription-renewal-did-not-generate-order-and-no-way-to-retry-billing-how-to-trigger-the-missed-payment/578191 "2026-08-13T12:24:17Z")

</div>

Hi everyone, We have an issue with one of our subscriptions using the official Shopify Subscriptions app and I am trying to understand what happened. Details: • Subscription ID: 46086521157 • Initial purchase: Novemb…

---

## [Subscription sellers - what's actually frustrating you about managing subscriptions?](https://community.shopify.com/t/subscription-sellers-whats-actually-frustrating-you-about-managing-subscriptions/646171)

<div class="topic-metadata">

**Author:** [@RFP\_22](https://community.shopify.com/u/RFP_22)\
**Replies:** 3\
**Last updated:** [August 5, 2026, 12:04pm UTC](https://community.shopify.com/t/subscription-sellers-whats-actually-frustrating-you-about-managing-subscriptions/646171 "2026-08-05T12:04:03Z")

</div>

Hello everyone! I am looking to build a subscription tool aimed more for small stores (10-100 active subscribers), and before I build anything I want to actually understand the real pain points rather than guess. If you’…

---

## [Shopify Subscription Issues](https://community.shopify.com/t/shopify-subscription-issues/615991)

<div class="topic-metadata">

**Author:** [@dachshund\_dad](https://community.shopify.com/u/dachshund_dad)\
**Replies:** 6\
**Last updated:** [July 15, 2026, 1:40pm UTC](https://community.shopify.com/t/shopify-subscription-issues/615991 "2026-07-15T13:40:04Z")

</div>

I have setup subscriptions on my site and have two customers already subscribed. We are constantly getting an error saying “Customer address is in a shipping zone with no available inventory or is not supported by curren…

---

## [Did mid-dunning subscribers survive your migration?](https://community.shopify.com/t/did-mid-dunning-subscribers-survive-your-migration/631655)

<div class="topic-metadata">

**Author:** [@SamDTCSupport](https://community.shopify.com/u/SamDTCSupport)\
**Replies:** 2\
**Last updated:** [June 8, 2026, 11:15pm UTC](https://community.shopify.com/t/did-mid-dunning-subscribers-survive-your-migration/631655 "2026-06-08T23:15:41Z")

</div>

For those who’ve moved a subscription store, what actually happened to the subscribers who were mid-dunning during the switch? Like the ones whose payment had already failed once and were sitting in retry. Did they carry…

---

## [Feature Request: Set Maximum Subscription Cycles with Auto-Cancellation](https://community.shopify.com/t/feature-request-set-maximum-subscription-cycles-with-auto-cancellation/608321)

<div class="topic-metadata">

**Author:** [@RetroGame\_Galaxy](https://community.shopify.com/u/RetroGame_Galaxy)\
**Replies:** 2\
**Last updated:** [April 20, 2026, 12:55am UTC](https://community.shopify.com/t/feature-request-set-maximum-subscription-cycles-with-auto-cancellation/608321 "2026-04-20T00:55:10Z")

</div>

Hi Shopify Community, I’ve been using Shopify Subscriptions to offer installment-style payment plans for high-value products (e.g., a 5-month plan at NT$10,600/month). After speaking with Shopify Support, I was informed…

---

## [Shopify Subscription is changing pick-up-point on 2nd delivery](https://community.shopify.com/t/shopify-subscription-is-changing-pick-up-point-on-2nd-delivery/606935)

<div class="topic-metadata">

**Author:** [@longevitysupplements](https://community.shopify.com/u/longevitysupplements)\
**Replies:** 2\
**Last updated:** [April 9, 2026, 3:50pm UTC](https://community.shopify.com/t/shopify-subscription-is-changing-pick-up-point-on-2nd-delivery/606935 "2026-04-09T15:50:19Z")

</div>

Hi, I’m using Shopify’s native subscription app. I’m experiencing an issue when customers are placing a subscription order, the pick-up-point they choose on the first delivery is often changed to another on the 2nd deliv…

---

## [Subscription Logic Setup Advice: Monthly Sub (Fixed Cutoff Day 20th / Shipping 28th)](https://community.shopify.com/t/subscription-logic-setup-advice-monthly-sub-fixed-cutoff-day-20th-shipping-28th/606747)

<div class="topic-metadata">

**Author:** [@SP29](https://community.shopify.com/u/SP29)\
**Replies:** 4\
**Last updated:** [April 9, 2026, 10:55am UTC](https://community.shopify.com/t/subscription-logic-setup-advice-monthly-sub-fixed-cutoff-day-20th-shipping-28th/606747 "2026-04-09T10:55:31Z")

</div>

Hi everyone, I’m launching a curated subscription box on Shopify (not a “Subscribe & Save” model) and I need some guidance on the best way to automate my billing and fulfillment sync. My Model: Billing/Sign-Up Cutof…

---

## [Subscription on homepage](https://community.shopify.com/t/subscription-on-homepage/588926)

<div class="topic-metadata">

**Author:** [@Maciek](https://community.shopify.com/u/Maciek)\
**Replies:** 11\
**Last updated:** [March 2, 2026, 1:35am UTC](https://community.shopify.com/t/subscription-on-homepage/588926 "2026-03-02T01:35:22Z")

</div>

Is there any subscription app with a free plan (I just want to test it) which provides a possibility to add product subscription widget on homepage (in the section of featured product)? I’ve tried a few but there is alwa…

---

## [How to accept payments and subscriptions with iDEAL, we are new Shopify merchant from Netherlands?](https://community.shopify.com/t/how-to-accept-payments-and-subscriptions-with-ideal-we-are-new-shopify-merchant-from-netherlands/588175)

<div class="topic-metadata">

**Author:** [@Baledi](https://community.shopify.com/u/Baledi)\
**Replies:** 3\
**Last updated:** [February 12, 2026, 12:43pm UTC](https://community.shopify.com/t/how-to-accept-payments-and-subscriptions-with-ideal-we-are-new-shopify-merchant-from-netherlands/588175 "2026-02-12T12:43:00Z")

</div>

We have just started our business and Shopify store, but we can not accept payments with iDEAL that is our most common payment method in the Netherlands. How can we start to accept payment with iDEAL without a restrictio…

---

## [My subscription is for a service, not a product. How do I make this clear at checkout?](https://community.shopify.com/t/my-subscription-is-for-a-service-not-a-product-how-do-i-make-this-clear-at-checkout/584895)

<div class="topic-metadata">

**Author:** [@EcoXChange](https://community.shopify.com/u/EcoXChange)\
**Replies:** 5\
**Last updated:** [January 27, 2026, 3:10am UTC](https://community.shopify.com/t/my-subscription-is-for-a-service-not-a-product-how-do-i-make-this-clear-at-checkout/584895 "2026-01-27T03:10:51Z")

</div>

We have the Shopify subscription app, but we have to link it to products. We did this, but the problem is that it’s set up like a product, not a service. Our service isn’t shipped; we don’t need that on the checkout page…

---

## [サブスクリプションアプリの導入および決済代行サービスについて](https://community.shopify.com/t/topic/576452)

<div class="topic-metadata">

**Author:** [@sed0481](https://community.shopify.com/u/sed0481)\
**Replies:** 2\
**Last updated:** [November 22, 2025, 8:56am UTC](https://community.shopify.com/t/topic/576452 "2025-11-22T08:56:30Z")

</div>

Shopifyで定期購入（サブスクリプション）のアプリを導入しようと考えているのですが、決済代行サービスがShopify paymentを始め一部のものしか対応していないと調べてて知りました。 現在自社のサイトではKOMOJUを利用しているのですが、KOMOJUとShopify paymentを同時に利用することはできるのでしょうか？ どちらかのサービスを停止しないとおかしなことになりますか？ もし可能な場合、お客様が決済する際に…

---

## [Pagefly Variant Can Only Be Purchased With a Selling Plan](https://community.shopify.com/t/pagefly-variant-can-only-be-purchased-with-a-selling-plan/574963)

<div class="topic-metadata">

**Author:** [@BlingBlessed](https://community.shopify.com/u/BlingBlessed)\
**Replies:** 2\
**Last updated:** [November 10, 2025, 10:38pm UTC](https://community.shopify.com/t/pagefly-variant-can-only-be-purchased-with-a-selling-plan/574963 "2025-11-10T22:38:19Z")

</div>

I am doing a monthly subscription and using Pagefly as the subscription app. Sometimes my boxes will have clothes in them so I want to ask the potential members what sizes the wear so it will stay with their customer in…

---

## [Shopify’s native subscriptions feel limiting,what apps are you using instead?](https://community.shopify.com/t/shopify-s-native-subscriptions-feel-limiting-what-apps-are-you-using-instead/569333)

<div class="topic-metadata">

**Author:** [@ChetnaPremjani](https://community.shopify.com/u/ChetnaPremjani)\
**Replies:** 1\
**Last updated:** [October 6, 2025, 4:31pm UTC](https://community.shopify.com/t/shopify-s-native-subscriptions-feel-limiting-what-apps-are-you-using-instead/569333 "2025-10-06T16:31:03Z")

</div>

Hey D2C folks, Shopify’s built-in subscription setup (and even some third-party ones) still feel pretty limited. Curious, what subscription apps are you using right now, and what frustrations or missing features have y…

---

## [Production billing check](https://community.shopify.com/t/production-billing-check/566126)

<div class="topic-metadata">

**Author:** [@balintkiraly](https://community.shopify.com/u/balintkiraly)\
**Replies:** 0\
**Last updated:** [September 18, 2025, 6:47am UTC](https://community.shopify.com/t/production-billing-check/566126 "2025-09-18T06:47:49Z")

</div>

Hi everyone, We’re running into some critical issues while developing and deploying our Shopify embedded app, and we’re hoping someone might be able to point us in the right direction. billing.check() Fails in Producti…

---

## [How to set up UK direct debit subscriptions?](https://community.shopify.com/t/how-to-set-up-uk-direct-debit-subscriptions/556810)

<div class="topic-metadata">

**Author:** [@george\_unrefugees](https://community.shopify.com/u/george_unrefugees)\
**Replies:** 1\
**Last updated:** [August 19, 2025, 6:50am UTC](https://community.shopify.com/t/how-to-set-up-uk-direct-debit-subscriptions/556810 "2025-08-19T06:50:22Z")

</div>

Hi all, I’m trying to set up a subscription service for my shop and specifically need a direct debit (UK) payment method. Feel like I’ve tried everything and looked everywhere but can’t see any other shops which accept …
