# \#transaction **URL:** https://community.shopify.com/tag/transaction/3807.md [Latest](https://community.shopify.com/latest.md) · [Categories](https://community.shopify.com/categories.md) · [Tags](https://community.shopify.com/tags.md) --- ## [How do you reconcile Shopify orders with Stripe payouts without losing your mind?](https://community.shopify.com/t/how-do-you-reconcile-shopify-orders-with-stripe-payouts-without-losing-your-mind/580987)
**Author:** [@sg915156850](https://community.shopify.com/u/sg915156850)\ **Replies:** 22\ **Last updated:** [September 26, 2026, 10:10am UTC](https://community.shopify.com/t/how-do-you-reconcile-shopify-orders-with-stripe-payouts-without-losing-your-mind/580987 "2026-09-26T10:10:36Z")
Hi everyone, I’m new here and trying to understand how other Shopify merchants actually deal with Stripe payouts. When volume grows, reconciliation stops being 1:1: – Stripe payouts include multiple orders – refunds … --- ## [Payments FROM SHOPIFY ONLY do not match total sales FROM SHOPIFY ONLY!](https://community.shopify.com/t/payments-from-shopify-only-do-not-match-total-sales-from-shopify-only/397749)
**Author:** [@dyeshadb](https://community.shopify.com/u/dyeshadb)\ **Replies:** 9\ **Last updated:** [September 9, 2026, 2:49am UTC](https://community.shopify.com/t/payments-from-shopify-only-do-not-match-total-sales-from-shopify-only/397749 "2026-09-09T02:49:29Z")
This has been an absolutely frustrating process. I am trying to complete a DOR tax filing for WA state in which the retail sales need to be reported. So, I pulled a payouts report, to see all the “sales” that should be r… --- ## [Total Payout for 2024 is Thousands Less Than Net Sales - Never Got Payouts](https://community.shopify.com/t/total-payout-for-2024-is-thousands-less-than-net-sales-never-got-payouts/399697)
**Author:** [@way\_out\_west](https://community.shopify.com/u/way_out_west)\ **Replies:** 9\ **Last updated:** [August 17, 2026, 11:37pm UTC](https://community.shopify.com/t/total-payout-for-2024-is-thousands-less-than-net-sales-never-got-payouts/399697 "2026-08-17T23:37:00Z")
Can someone please help me. Just had my accountants go through last years finances and gather my P&L. At first glance I knew something was way off. After digging further I found that the difference between my total payo… --- ## [Capital Flex payments should NOT be taken out of daily sales summary. It messes up accounting!](https://community.shopify.com/t/capital-flex-payments-should-not-be-taken-out-of-daily-sales-summary-it-messes-up-accounting/659454)
**Author:** [@Roshan\_Richards](https://community.shopify.com/u/Roshan_Richards)\ **Replies:** 2\ **Last updated:** [August 16, 2026, 11:38am UTC](https://community.shopify.com/t/capital-flex-payments-should-not-be-taken-out-of-daily-sales-summary-it-messes-up-accounting/659454 "2026-08-16T11:38:47Z")
I took out a Capital Flex loan with Shopify not realizing that they would take it off the total payout each day instead of doing a separate transaction. Now all of my accounting is showing the capital payments as negativ… --- ## [1099-K numbers not matching up](https://community.shopify.com/t/1099-k-numbers-not-matching-up/393835)
**Author:** [@Lilly01](https://community.shopify.com/u/Lilly01)\ **Replies:** 8\ **Last updated:** [August 10, 2026, 5:18pm UTC](https://community.shopify.com/t/1099-k-numbers-not-matching-up/393835 "2026-08-10T17:18:04Z")
Just received my first Shopify 1099-K and am so confused by it. The gross amount and all of the months listed do not match at all with my reports on Shopify. What am I missing? --- ## [J’ai effectué un achat sur une boutique affilié à votre site depuis qu’il sont reçu le payement le colis n’a pas été livre et je n’ai jamais reçu le numéro de suivi](https://community.shopify.com/t/j-ai-effectue-un-achat-sur-une-boutique-affilie-a-votre-site-depuis-qu-il-sont-recu-le-payement-le-colis-n-a-pas-ete-livre-et-je-n-ai-jamais-recu-le-numero-de-suivi/658988)
**Author:** [@rachidi](https://community.shopify.com/u/rachidi)\ **Replies:** 2\ **Last updated:** [July 31, 2026, 10:53am UTC](https://community.shopify.com/t/j-ai-effectue-un-achat-sur-une-boutique-affilie-a-votre-site-depuis-qu-il-sont-recu-le-payement-le-colis-n-a-pas-ete-livre-et-je-n-ai-jamais-recu-le-numero-de-suivi/658988 "2026-07-31T10:53:17Z")
Je demande m’aider à régler le problème --- ## [Net sales showing incorrectly in Shopify Analytics](https://community.shopify.com/t/net-sales-showing-incorrectly-in-shopify-analytics/247669)
**Author:** [@Sharokhr](https://community.shopify.com/u/Sharokhr)\ **Replies:** 6\ **Last updated:** [May 2, 2026, 8:33am UTC](https://community.shopify.com/t/net-sales-showing-incorrectly-in-shopify-analytics/247669 "2026-05-02T08:33:04Z")
Hi, I am trying to find net sales in shopify analytics but it seems to be showing incorrectly. Currently when I look at the ‘total sales breakdown’ (which I thought would show net sales), which subtracts returns and disc… --- ## [Help with a unique tax rule on products](https://community.shopify.com/t/help-with-a-unique-tax-rule-on-products/420668)
**Author:** [@Tomato81](https://community.shopify.com/u/Tomato81)\ **Replies:** 2\ **Last updated:** [February 25, 2026, 12:39pm UTC](https://community.shopify.com/t/help-with-a-unique-tax-rule-on-products/420668 "2026-02-25T12:39:39Z")
Have hit a bit of a roadblock with how the taxation works on our products, can’t get it to work on the Shopify store as is. Is there any sort of customization that can be implemented to get this to work? Essentially we … --- ## [Tax Transaction Fees Are Unfair To Stores - Need To Be Reworked](https://community.shopify.com/t/tax-transaction-fees-are-unfair-to-stores-need-to-be-reworked/420107)
**Author:** [@kcbrickstore](https://community.shopify.com/u/kcbrickstore)\ **Replies:** 1\ **Last updated:** [September 23, 2025, 9:37pm UTC](https://community.shopify.com/t/tax-transaction-fees-are-unfair-to-stores-need-to-be-reworked/420107 "2025-09-23T21:37:20Z")
Shopify added the Transaction Tax Fees last year for using Shopify Tax. This fee is a percentage of sales that use Shopify Tax for calculating sales tax (in the US the percentage is 0.35%, capped at $0.99/sale). This met… --- ## [Chargeback Fraud - Affecting Shop Status](https://community.shopify.com/t/chargeback-fraud-affecting-shop-status/409548)
**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\ **Replies:** 4\ **Last updated:** [August 26, 2025, 8:40pm UTC](https://community.shopify.com/t/chargeback-fraud-affecting-shop-status/409548 "2025-08-26T20:40:26Z")
We have a former international customer who placed multiple orders and then, weeks later, submit repeated chargebacks on every order under fraudulent claims (“not received”, “fraud”, “not shipped”). We’ve blocked the cus… --- ## [I saw many people facing Charge backs problems](https://community.shopify.com/t/i-saw-many-people-facing-charge-backs-problems/554079)
**Author:** [@gotewi9302](https://community.shopify.com/u/gotewi9302)\ **Replies:** 1\ **Last updated:** [August 6, 2025, 10:00am UTC](https://community.shopify.com/t/i-saw-many-people-facing-charge-backs-problems/554079 "2025-08-06T10:00:52Z")
I read alot here and see many people are facing chargebacks. I’m sry to hear that. But as a store owner too, it’s been long I got a charge back, it’s just once in a while and that’s because I don’t fulfill orders that… --- ## [Is there a Shopify Report that Shows Invoice Numbers?](https://community.shopify.com/t/is-there-a-shopify-report-that-shows-invoice-numbers/259118)
**Author:** [@CrystalizJ](https://community.shopify.com/u/CrystalizJ)\ **Replies:** 3\ **Last updated:** [June 24, 2025, 6:42am UTC](https://community.shopify.com/t/is-there-a-shopify-report-that-shows-invoice-numbers/259118 "2025-06-24T06:42:58Z")
Is there a report that show the transactions of items sold within a given time period with the Shopify Invoice Number showing, not just the Shopify Order Number? Reports from Paybright/Affirm and Paypal show an invoice n… --- ## [Billing Issue – Charged for uninstalled app](https://community.shopify.com/t/billing-issue-charged-for-uninstalled-app/420397)
**Author:** [@productsbyus](https://community.shopify.com/u/productsbyus)\ **Replies:** 1\ **Last updated:** [June 22, 2025, 11:43am UTC](https://community.shopify.com/t/billing-issue-charged-for-uninstalled-app/420397 "2025-06-22T11:43:29Z")
Dear Shopify Support Team, I hope this message finds you well. I recently tried out an app called “Atlas: AI Store Builder” from the Shopify App Store. After installing and testing it, I decided to uninstall it shortly… --- ## [New Finance summary](https://community.shopify.com/t/new-finance-summary/416447)
**Author:** [@Kevin\_Gomez](https://community.shopify.com/u/Kevin_Gomez)\ **Replies:** 1\ **Last updated:** [May 28, 2025, 12:41pm UTC](https://community.shopify.com/t/new-finance-summary/416447 "2025-05-28T12:41:48Z")
Shopify has changed the way the finance summary is shown. So I do have 4 POS locations and now all the information is mixed. I can not see the summary for every single location. Cash payments, credit card, etc… --- ## [Accounting for "shop cash credit" used by a customer?](https://community.shopify.com/t/accounting-for-shop-cash-credit-used-by-a-customer/415479)
**Author:** [@ScottsSweaters](https://community.shopify.com/u/ScottsSweaters)\ **Replies:** 1\ **Last updated:** [May 24, 2025, 1:15am UTC](https://community.shopify.com/t/accounting-for-shop-cash-credit-used-by-a-customer/415479 "2025-05-24T01:15:07Z")
I’m trying to understand how to apply a Shopify “Shop Cash Credit” used by a customer while making a purchase. The item cost w/shipping totaled $367.88. The customer paid $362.16 and utilized their shop cash credit … --- ## [Issue: Shopify Skips Quebec Tax for In-Person Clients from Outside the Province](https://community.shopify.com/t/issue-shopify-skips-quebec-tax-for-in-person-clients-from-outside-the-province/412643)
**Author:** [@ClaudeSecours](https://community.shopify.com/u/ClaudeSecours)\ **Replies:** 2\ **Last updated:** [May 20, 2025, 6:27pm UTC](https://community.shopify.com/t/issue-shopify-skips-quebec-tax-for-in-person-clients-from-outside-the-province/412643 "2025-05-20T18:27:24Z")
I offer an in-person service based in Montreal, Quebec, Canada. Occasionally, clients from outside the province travel here to attend my classes. However, Shopify only collects taxes based on the customer’s billing addre… --- ## [SHOPIFY THEME PAYMENT ISSUE IN INDIA](https://community.shopify.com/t/shopify-theme-payment-issue-in-india/411128)
**Author:** [@Ekaurnikamma](https://community.shopify.com/u/Ekaurnikamma)\ **Replies:** 2\ **Last updated:** [May 17, 2025, 2:24am UTC](https://community.shopify.com/t/shopify-theme-payment-issue-in-india/411128 "2025-05-17T02:24:04Z")
Hi everyone, I’m reaching out to the community because I’m facing a frustrating issue with Shopify invoicing and payments, and I believe other Indian merchants might be experiencing the same. Here’s the situation: I’… --- ## [urgent refund](https://community.shopify.com/t/urgent-refund/411699)
**Author:** [@raveydays](https://community.shopify.com/u/raveydays)\ **Replies:** 0\ **Last updated:** [April 29, 2025, 9:55pm UTC](https://community.shopify.com/t/urgent-refund/411699 "2025-04-29T21:55:22Z")
Subject: Billing Assistance Request Dear Shopify Support, I recently reopened a store that had previously expired. I was charged £25 for reactivation and then another £25, which appears related to a prior billing attem… --- ## [How can I add a VAT number option at checkout without a plugin?](https://community.shopify.com/t/how-can-i-add-a-vat-number-option-at-checkout-without-a-plugin/261714)
**Author:** [@shopfy-2020](https://community.shopify.com/u/shopfy-2020)\ **Replies:** 10\ **Last updated:** [April 22, 2025, 1:08pm UTC](https://community.shopify.com/t/how-can-i-add-a-vat-number-option-at-checkout-without-a-plugin/261714 "2025-04-22T13:08:16Z")
Selling wholesale we need an Add VAT feature and for VAT to be charged or excluded from the total calculation depending on whether the buyer adds the number or not. How do we add this to the checkout cart, without having… --- ## [Sales Tax Not Charging & Overcharging at the Same Time](https://community.shopify.com/t/sales-tax-not-charging-overcharging-at-the-same-time/396290)
**Author:** [@AppleHollerWI](https://community.shopify.com/u/AppleHollerWI)\ **Replies:** 2\ **Last updated:** [April 18, 2025, 3:24pm UTC](https://community.shopify.com/t/sales-tax-not-charging-overcharging-at-the-same-time/396290 "2025-04-18T15:24:35Z")
My business is located in Southeastern WI. We’re selling tickets to an event and people from both Illinois and Wisconsin purchase them. Last night, we realized that sales tax isn’t being collected for those making purcha… --- ## [Tax](https://community.shopify.com/t/tax/407319)
**Author:** [@Ekboutique](https://community.shopify.com/u/Ekboutique)\ **Replies:** 0\ **Last updated:** [April 8, 2025, 5:13pm UTC](https://community.shopify.com/t/tax/407319 "2025-04-08T17:13:26Z")
When I check out customer at one of my locations its only charging state sales tax and not parish tax. --- ## [Canadian Tax Rate Errors: Taxes not calculated properly + not being charged on shipping!](https://community.shopify.com/t/canadian-tax-rate-errors-taxes-not-calculated-properly-not-being-charged-on-shipping/382526)
**Author:** [@ffiioonnaa](https://community.shopify.com/u/ffiioonnaa)\ **Replies:** 14\ **Last updated:** [April 8, 2025, 4:19pm UTC](https://community.shopify.com/t/canadian-tax-rate-errors-taxes-not-calculated-properly-not-being-charged-on-shipping/382526 "2025-04-08T16:19:32Z")
Hi there, As some other Canadian retailers will know, we currently have a two month tax exemption on certain products Canada-wide (except some items in Quebec still being charged PST). Everything was working well for us… --- ## [Invoice for Shopify Payments fees](https://community.shopify.com/t/invoice-for-shopify-payments-fees/396885)
**Author:** [@sgtyp0](https://community.shopify.com/u/sgtyp0)\ **Replies:** 3\ **Last updated:** [March 27, 2025, 8:51am UTC](https://community.shopify.com/t/invoice-for-shopify-payments-fees/396885 "2025-03-27T08:51:18Z")
Hi, Where can I get an invoice for Shopify Payments fees? The monthly Shopify bill does not include them as per this documentation: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/invoice-ove… --- ## [How to access old Shopify Capital Loan documents and transactions?](https://community.shopify.com/t/how-to-access-old-shopify-capital-loan-documents-and-transactions/403491)
**Author:** [@AlexNavas](https://community.shopify.com/u/AlexNavas)\ **Replies:** 0\ **Last updated:** [March 26, 2025, 7:38pm UTC](https://community.shopify.com/t/how-to-access-old-shopify-capital-loan-documents-and-transactions/403491 "2025-03-26T19:38:40Z")
How do I access old Shopify Capital loan documents from years past? We are doing our taxes and our accountant says previous payments against those loans were incorrectly accounted for. I don’t have the original transacti… --- ## [Help with VAT to non UK countries](https://community.shopify.com/t/help-with-vat-to-non-uk-countries/396937)
**Author:** [@Tom\_Hooker](https://community.shopify.com/u/Tom_Hooker)\ **Replies:** 1\ **Last updated:** [March 25, 2025, 10:06pm UTC](https://community.shopify.com/t/help-with-vat-to-non-uk-countries/396937 "2025-03-25T22:06:21Z")
Hi need some help with VAT. At the moment the store sells internationally. Means all UK order SHOULD get charged VAT inclusive. What we need to happen is some on the checkout changes there shipping address to EU or USA o… --- ## [Why is there a discrepancy between my total sales and bank payouts?](https://community.shopify.com/t/why-is-there-a-discrepancy-between-my-total-sales-and-bank-payouts/251979)
**Author:** [@bushelandpeck](https://community.shopify.com/u/bushelandpeck)\ **Replies:** 4\ **Last updated:** [March 17, 2025, 9:11am UTC](https://community.shopify.com/t/why-is-there-a-discrepancy-between-my-total-sales-and-bank-payouts/251979 "2025-03-17T09:11:50Z")
Hi everyone, We seem to be having trouble reconciling what we sell on Shopify with the payouts we actually receive in our bank account. Here is one sample day: Shopify Total Sales: $2,134.24 (this is after discounts, r… --- ## [Can a non-resident sell in the USA using ecommerce?](https://community.shopify.com/t/can-a-non-resident-sell-in-the-usa-using-ecommerce/265394)
**Author:** [@Ralf-L](https://community.shopify.com/u/Ralf-L)\ **Replies:** 6\ **Last updated:** [March 12, 2025, 6:53pm UTC](https://community.shopify.com/t/can-a-non-resident-sell-in-the-usa-using-ecommerce/265394 "2025-03-12T18:53:47Z")
I have a question about opening an ecommerce through Shopify. I have no American address or documents. My target audience will be mainly USA and Canada. Does my Shopify account need to be in the USA (in the Store detai… --- ## [How can students make money onShopifiy?](https://community.shopify.com/t/how-can-students-make-money-onshopifiy/399542)
**Author:** [@fmahfuza](https://community.shopify.com/u/fmahfuza)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 10:34am UTC](https://community.shopify.com/t/how-can-students-make-money-onshopifiy/399542 "2025-03-10T10:34:07Z")
If you want to post about “How students can make money on Shopify?”, here’s a structured approach: Title: “How can students make money on Shopify?” Post Content: “I am a student interested in earning money through Sh… --- ## [Comprehensive Sales Report with all fields in ONE report](https://community.shopify.com/t/comprehensive-sales-report-with-all-fields-in-one-report/398667)
**Author:** [@Vontelle](https://community.shopify.com/u/Vontelle)\ **Replies:** 0\ **Last updated:** [March 5, 2025, 7:35pm UTC](https://community.shopify.com/t/comprehensive-sales-report-with-all-fields-in-one-report/398667 "2025-03-05T19:35:32Z")
Please put back the Comprehensive Detailed Sales Report! I just need that report! I can’t move forward without it. The other reports require me to cut and paste and they don’t have the same data…the totals are different… --- ## [Printing QuickBooks Online Invoices on Shopify](https://community.shopify.com/t/printing-quickbooks-online-invoices-on-shopify/398322)
**Author:** [@vambardepot](https://community.shopify.com/u/vambardepot)\ **Replies:** 0\ **Last updated:** [March 4, 2025, 11:38am UTC](https://community.shopify.com/t/printing-quickbooks-online-invoices-on-shopify/398322 "2025-03-04T11:38:54Z")
Is there a solution to be able to print invoices on Shopify that are generated or created by Quickbooks Online? Unfortunately, Shopify cannot generate tax compliant invoices here in the Philippines, while Quickbooks can… [Next page](https://community.shopify.com/tag/transaction/3807.md?match_all_tags=true&page=1&tags%5B%5D=transaction)