I’m Maliao, founder of ShopReply, a lightweight storefront FAQ assistant. It answers routine shipping, returns and store-policy questions using information merchants provide; unanswered questions and visitor emails are saved for human follow-up. I’m looking for feedback from independent Shopify store owners, especially beauty and personal-care brands. Free plan: 100 AI replies/month. For a no-install FAQ check, reply to my Ask & Offer thread with your public store URL and one common customer question. I can review up to 3 answers from public store policies; no admin access needed.