My shopify backend cannot query the data of abandoned orders and entering the checkout process

[LouisCheng]

My shopify backend cannot query the data of abandoned orders and entering the checkout process, even if I change to a new template, it is useless. Before that, I installed a program called "Abandoned Cart Recovery Email" in the shopify app store, and then the above problem occurred in my shopify background. Now I changed to a new template, still can't solve this problem, I need you to check my website metadata, I suspect your application is stealing my data.

[jade8]

HI DId you slove this problem，I encountered the same problem