Financing, tax rates, and accounting
Hi
I am trying to insert my 10-digit South African VAT number, but the 'Add VAT number' button is greyed-out and not clickable.
I have no spaces or special characters, only 10 chars.
I have tried in Chrome & Edge.
Please advise
Thanks
Andrea
Hi, Andrea!
This is a known issue that our developers are working on right now. They hope to have a fix implemented soon! If you still can't add your VAT number under Settings > Billing after a few hours, do please contact our live chat/phone service here so the team can take a closer look at your store.
Thanks for your patience while we are resolving this!
Ava
Social Care
Ava | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Connect your PayPal account to allow your customers to checkout using the PayPal gateway a...
ByYour online store speed can enhance your store’s discoverability, boost conversion rates a...
ByShopping is at our fingertips with mobile devices. Is your theme optimized to be user-frie...
By