How can I correct a 1099 K form issued with my social security number?

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The shopfy issued 1099 K for 2018, as if I have received payment personally from shopfy using my social security number, instead of Companies Employment Identification Number (EIN). All the payments went to company bank account, not my personal account.  Because The 1099 K used my social security number as payee, all the sales shoved as INCOME, instead of company revenue.

This has to be corrected, otherwise I will be ending up paying very large amount of tax for the business that lost big and closed after 4 months of operations. 

Now, because the company has been closed since 2018, and the shopfy account also closed, I can't log into my shopfy account to do any correction or request any correction. 

Reply 1 (1)

Shopify Staff
1105 118 140

Hi, @rug-decor!


This sounds like a frustrating experience. I'd be happy to provide you with some information and next steps. 


This may have happened if you created your Shopify Payments account using your SSN instead of your EIN. Even if your payouts are sent to a company bank account, the 1099K forms will use the tax information from your Shopify Payments account. 


For the information on this form to be changed, you will need to get in touch with our live Support team. They'll get you connected with our tax team who can walk you through the next steps. We're available 24/7, and when it comes to reaching out to our live Support line, I'll provide some steps here to make it easier.


  1. Head over to this link: Contact Shopify Support · Shopify Help Center
  2. Log in (recommended) or Continue without logging in
  3. Select the support topic that best suits your inquiry (such as Account or Store settings)
  4. Scroll down to where it says Get support and select one of the available support options


For step 2, you will be able to log into your account even if the store is no longer active. If you don't remember your login information, you can select "Continue without logging in" and once you're connected to a Support Advisor, they will provide you instructions for recovering your account. 


Please let me know if you have any more questions about this. 

Greta | Shopify 
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