How can I modify the tax rates in my Shopify settings?

TnRProducts
Visitor
2 0 1

Shopify sets my tax rate baesd on CA, but in CA the city and county can add to that. The taxes collected should be a point higher than Shopify collects. How do I adjust this? 

Replies 2 (2)

Nick
Shopify Staff (Retired)
4531 434 1025

Hi @TnRProducts,

 

That does seem very odd. To figure out what exactly might be going on we'd need to take a deeper look into the order. With that being said, the best next step is to reach out to an advisor on our support team who can do that. We're not able to look into account specifics via the Community for privacy and security reasons. 

 

When you reach out if you could have the rate you think you should be charged, the rate which is actually charged and the example at hand, it would be a huge help to speed up the process. 

To learn more visit the Shopify Help Center or the Community Blog.

TnRProducts
Visitor
2 0 1

Okay will do. Thanks Nick. R