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How long is the wait time for tax team support on EIN updates?

Sailinfo
Visitor
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What is the current tax team wait time for support in updating EIN and business information on file.  Thanks.

Accepted Solution (1)

Maz
Shopify Staff
1166 129 179

This is an accepted solution.

Hey, @Sailinfo!

 

Thanks for getting in touch.

 

We wouldn't be able to provide a turnaround time for when you'll hear back from the tax team. Currently, the Merchant Tax Support team is unable to provide an estimated response time for tickets due to high demand at this time of the year.

 

Please continue to monitor your email inbox for any new updates on your ticket, and thank you for  patience in the meantime. 

Maz | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Maz
Shopify Staff
1166 129 179

This is an accepted solution.

Hey, @Sailinfo!

 

Thanks for getting in touch.

 

We wouldn't be able to provide a turnaround time for when you'll hear back from the tax team. Currently, the Merchant Tax Support team is unable to provide an estimated response time for tickets due to high demand at this time of the year.

 

Please continue to monitor your email inbox for any new updates on your ticket, and thank you for  patience in the meantime. 

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog