I need to add an EIN in place of my social security number

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beadsbee
New Member
1 0 0

I need to remove my social security number and add my EIN for my store. Any suggestions on how to get this remedied?

Accepted Solution (1)

Accepted Solutions
Trevor
Community Moderator
Community Moderator
3210 432 736

This is an accepted solution.

@jzhangblue 

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Trevor | Community Moderator @ Shopify 
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Replies 16 (16)
Trevor
Community Moderator
Community Moderator
3210 432 736

Hey, @beadsbee

I'm afriad this request would not be possible as the SSN is required, even if you have an EIN for your business as we are required by law to report all income to the IRS. However; we can help with adding your EIN to your Shopify Payments account. In order to add/update your EIN, we will require a copy of your CP575 confirmation letter, or any official letter from the IRS containing the official IRS logo, your IRS registered business name, EIN and business address. If you do not have the CP575 or an official letter from the IRS, then you can use a W-9 form which you can print off and fill in from the IRS website here. To help with this, I will need to verify your store via email to escalate the request up to our Tax team. If you can reply to the email titled "Shopify Forum Support" with the requested information then I can help get this resolved. 

 

Trevor | Community Moderator @ Shopify 
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natureselements
New Member
1 0 0

Hi Peter,

I am also having the same issue. Since setting up our webpage we have now acquired an EIN and need to add it to our Shopify payments. Where can I send copies of the documents you mentioned in your post? Thanks.

Nature's Elements Co.

Trevor
Community Moderator
Community Moderator
3210 432 736

@natureselements 

Sure thing! I have shipped you an email. 

Trevor | Community Moderator @ Shopify 
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erlis
New Member
2 0 0

@Trevor 

I'm on the same situation, I started my shopify store without the EIN, so I uses my SSN but after that I've created a company and need to update my SSN with my EIN number, could you help me with that too?

Thanks

Trevor
Community Moderator
Community Moderator
3210 432 736

@erlis 

I've sent you an email.

Trevor | Community Moderator @ Shopify 
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Marifer04
New Member
1 0 0

Hello, I just opened a Shopify store & for the payment options I accidentally put the wrong ssn is there a way I can fix it?

EWTFOwner
New Member
2 0 0

Hey Peter,

Can you help me out?  I need to update my SSN number on file with an EIN number.

How can I do that?

Thanks!

- Elevate With Tre Fitness

CFSLLCOwner
New Member
1 0 0

Hey Peter,

Like most, I started my store with an SSN in place of my EIN but would like to update it for tax purposes as we are closing out the new year.

Can you help me update that please?

Thanks!

- CASS Fitness Shop

erlis
New Member
2 0 0

@Trevor 

I've received the email and reply before with the information required....  but today I was trying to reply back (I have the EIN number now) and my emails are not going through, they are bouncing back saying I should not reply by email..

I see a ticket was created but how can I follow up with that ticket number? I can't find a place I can search for that ticket! Also I have the EIN already and I'll like to move ahead with the update.... can you contact me again please.

 

starstrung
New Member
3 0 0

Hi @Trevor I need to have my EIN added as well so that when I receive my 1099-k it shows the EIN instead of my SSN, please let me know how we can proceed and have this corrected, thank you so much! 

Trevor
Community Moderator
Community Moderator
3210 432 736

To all requesting an EIN update:

It is not possible to remove your SSN from your account; however, your EIN can be added to the account for tax purposes. I have sent each of you an email to verify the store. You will need to respond directly to my email and not this forum reply in order to continue with the request. 

@erlis 

As the email was sent a month ago it would be considered closed. I have sent you a new email. 

Trevor | Community Moderator @ Shopify 
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EWTFOwner
New Member
2 0 0

Hey Peter,

Just responded to the email sent.

Please let me know if you got it. 

Thanks!

- CASS Fitness Shop

lilmletters
New Member
1 0 0

Hello Peter!

 

I hope you are having a good day! I also have encountered this problem, in which I would like to swap or maybe add to my SSN my EIN, so I could run this Shopify site under the business. Is there anyway I can do this?  

Thank you!

Trevor
Community Moderator
Community Moderator
3210 432 736

@lilmletters 

I have sent you an email to verify the store. 

Trevor | Community Moderator @ Shopify 
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jzhangblue
New Member
3 0 0

Peter,

I have the same need to add the EIN to the 1099K. Please let me know what to do.

Thanks,

John

Trevor
Community Moderator
Community Moderator
3210 432 736

This is an accepted solution.

@jzhangblue 

It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.

Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog