Invoice for Shopify Payment Charges?

Solved
Ivar1
Tourist
10 1 8

Hi there,

 

I was wondering where I can see/download the invoice for the charges that Shopify Payments charges me. I am aware of the invoices we can get from the Billing section, but these invoices does not include the expense I have from using Shopify Payments. 

 

Example: I sell for €100,- on the store and I use Shopify payments. Shopify charges me a % fee for the transaction and send me (let's say for example) €95,-. 

 

A fee is deducted for each sale I do, and this sums up to quite a bit over a month. I need an invoice for these fees. They are not charged to my card, they are deducted from the payments you send me. 

 

By the way, I have seen the section where I can download the list of fees that I pay, but I am looking for an invoice for these fees? 

 

Hope this makes sense and hope you can help. 

 

Thanks,

Ivar

Accepted Solution (1)

Accepted Solutions
Ivar1
Tourist
10 1 8

This is an accepted solution.

Me again... I found it... these invoices can be found here under the "Documents" link in the Payout section

Screenshot 2019-05-07 at 15.21.00.png

View solution in original post

Replies 44 (44)
Warren_Alsop
Tourist
5 0 1

Hey Ivar,

 

The payments fees can be found in your Payment Providers section. To get there:

- click 'Settings'
- click 'Payment Providers'
- click 'View payouts'

You will be taken to a page which gives you a list of the payouts Shopify will be have sent to your bank account each day. You can then click on any particular date and it will give you a breakdown of the payments and fees. You can then export this data.

If you have an online accounting system - e.g. QuickBooks - it is possible to have this information automatically uploaded from Shopify and fed into your account system each day, thus saving you the time, manually recording these fees.


Ivar1
Tourist
10 1 8

Hi there,

 

Thank you, I know this.. I need an invoice for these fees? 

Warren_Alsop
Tourist
5 0 1

Shopify does not provide a separate invoice for these fees.

Ivar1
Tourist
10 1 8

So... they charge me money for a service and are not able to give me an invoice? 

Jason
Shopify Expert
10438 167 2081

If you're hoping to understand your bill a little better there is this page:

https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/charges

 

Is there something missing in that you're needing?

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Ivar1
Tourist
10 1 8

Here is my problem... my accountant need an VAT invoice for the service that "Shopify Payments" are providing. They charge me a fee for each transaction (this is fine), but I need an invoice for these fees... these fees are not included in the regular invoice that we get in the admin panel  (Settings > Billing)

 

So basically, from what I can see (please correct me if I am wrong) I am charged with a fee, and Shopify can not give me an invoice for these fees. That is a problem for me.. 

 

Hope to get some help.

Ivar

Ivar1
Tourist
10 1 8

This is an accepted solution.

Me again... I found it... these invoices can be found here under the "Documents" link in the Payout section

Screenshot 2019-05-07 at 15.21.00.png

View solution in original post

Warren_Alsop
Tourist
5 0 1
Glad you found what you were looking for.
eCommAccountant
Explorer
71 1 11

You get these details by orders from the Shopify reports they provide.