I was wondering where I can see/download the invoice for the charges that Shopify Payments charges me. I am aware of the invoices we can get from the Billing section, but these invoices does not include the expense I have from using Shopify Payments.
Example: I sell for €100,- on the store and I use Shopify payments. Shopify charges me a % fee for the transaction and send me (let's say for example) €95,-.
A fee is deducted for each sale I do, and this sums up to quite a bit over a month. I need an invoice for these fees. They are not charged to my card, they are deducted from the payments you send me.
By the way, I have seen the section where I can download the list of fees that I pay, but I am looking for an invoice for these fees?
Hope this makes sense and hope you can help.
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Many thanks Giedre
Oh my word, I wish we had that option!
Do you know which level of Shopify you use? We currently have the middle Shopify plan at $79 p/m
I can't fathom why ours would be any different??
I actually have two Shopify stores, one on Basic plan and one on the middle plan and the option isn't on either.
I did wonder if it was a UK / Euro store thing and I notice in Giedre's screenshots that it's a store in Euros not pounds?
I've also been through all my users at various permission levels and none can see this option either