Shopify Payments for non-US resident, don't have SSN but have LLC

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kiraikra
Tourist
3 0 1

Hello to everyone! 

I am NOT a US resident, but I obtained LLC in Delaware and I have EIN as well. I enable Shopify Payments and the funds deposits to my US bank account successfully. But I don't have a SSN as I am non-resident of US. Shopify still asks me to provide one, I see the notification that I am not verified on my dashboard. What should I do then? I am afraid to be restricted from using the payment system some day and need to know now how to prevent it?

Hope to get any information!

Replies 78 (78)
shelikes
New Member
4 0 0
shelikes
New Member
4 0 0

Yes I can, please advise me. As my deadline is May 2 9:05 am for submitting the SSN.

Trevor
Community Moderator
3142 412 659

@shelikes 

 

Great, thanks! I have sent you an email. 

Trevor | Community Moderator @ Shopify 
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mswim
New Member
1 0 0

Hi @Trevor 

 

We have all the required documents outlined in your previous post so we can be able to use shopify payments. Could you help us? Thank you!

 

TroyBoy
New Member
3 0 0
Hey did you ever get Shopify payments or any other payment provider with your documents? I’m in the same position as you.
shelikes
New Member
4 0 0
Nothing yet, a support ticket was created, I’m just waiting on the reply.
TroyBoy
New Member
3 0 0
Can you send me your email, since we’re in the same position we can update each other if a solution is found.
Trevor
Community Moderator
3142 412 659

@TroyBoy @mswim 

 

I've sent both of you an email. 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Trevor
Community Moderator
3142 412 659

This is an accepted solution.

Hello, Future Viewers!

To apply for Shopify Payments US when you are not based in the United States, but your company is operating out of the United States, then you will need all of the required documents below: 

  • Government-issued photo ID (driver's license, passport, etc. - non-US ID may be accepted)
  • An SSN will be required 
  • Business registration document (Registered in the US with the government)
  • Proof that the business is operating from the US. This can include tracking showing you are shipping from the US or proof of a physical US address (not a forwarding address).
  • A USD checking account opened with a real US banking institution, located on US soil. Virtual banks and currency services will not work for this; it has to be a real US bank.

If you have the required documents, then it would be best to reach out to our support as the forums community is not a regularly monitored area. For a quicker response, resolution, and better user experience, you'll want to reach out to us via phone, chat, or email. Due to this, I will be closing this forum for all future replies. 

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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