The reason it is so highly rated is they are super helpful when you join and immediately request you to give them a rating (I also gave them 5 stars that I wish I could take back). But then you find out that the app is very cumbersome to use, reports often take a whole day to run, and their customer service is horrible. I wish I could revise my rating. You get what you pay for.
I'd be damned if I pay 20.00 a month for each shopify store to get reports that should follow general accounting principals. That's absurd. Bad on Shopify. A day is from 12 - 11:59 per time zone. Period. I am so angry