Why was my 6-month-old store suspended without reason?

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Why was my 6-month-old store suspended without reason?

FlavioHaley
Visitor
1 0 0

My 6 month old store suspended without any reason. Today I'm update my store please active my store

Accepted Solution (1)

Blair
Shopify Staff
2039 264 240

This is an accepted solution.

Hi @FlavioHaley,

 

Thank you for reaching out to the Community. 

 

I definitely understand where you're coming from regarding your store and would be happy to share some insight on how we can help. 

 

When it comes to account specific inquiries like this one, I'd encourage you to follow up with us directly. As we don't have access to any account information through the Community, it will allow for our advisor team to take a closer look and provide steps on how you can proceed.

 

To connect with us, you can follow this direct link.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)

Blair
Shopify Staff
2039 264 240

This is an accepted solution.

Hi @FlavioHaley,

 

Thank you for reaching out to the Community. 

 

I definitely understand where you're coming from regarding your store and would be happy to share some insight on how we can help. 

 

When it comes to account specific inquiries like this one, I'd encourage you to follow up with us directly. As we don't have access to any account information through the Community, it will allow for our advisor team to take a closer look and provide steps on how you can proceed.

 

To connect with us, you can follow this direct link.

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog