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Account suspended due to policy violation: Website not claimed

confused
Tourist
10 0 4

Hi there! I recently received this notification from the google merchant center. When I check the business info, it displays that the website is verified and claimed. There's also only one user listed with access to the merchant center (admin). Any solution on how to fix it? Thanks!

Replies 4 (4)
EmmanuelFlossie
Shopify Partner
1709 115 407

Go to Google Merchant Center > Wrench > Shopping Ads to check what steps are missing.

Maybe there is a different issue you did not notice.

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
4luxuryhome
New Member
1 0 0
EmmanuelFlossie
Shopify Partner
1709 115 407

Can you provide details what your issues are?

I'm a Google Shopping Specialist and a Google Product Expert Education Award winner, a Google Ads Diamond Product Expert, and also a Google Partner.
Need Data Feed or Google Shopping support? Get in touch.
sampymishra
Shopify Partner
168 1 13

Hi @4luxuryhome @confused 

 

You can claim your website by clicking on the 'tools' button in Google Merchant Center, then clicking on 'Business information'. You will be able to see the 'website' tab click on the tab and claim and verify your domain.

 

You can also use an app that can automatically claim and verify your website that is, the Easy Google Shopping Feed app by AdNAbu, which manages your merchant center feed and other advanced features such as Multilanguage, Multicurrency, and Metafields. 

You can also get in touch with our experts and request a demo. 

Hope this helps.

 

Sampy Mishra | Customer Success Manager @ AdNabu

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