Change business

simplemusthaves
New Member
1 0 0

Hi there

I need your help urgently please.

I had a store, named simplemusthaves that I have tried to close and replace with a new business I want to start named Gruff Justice.

The SMH business was okay but due to covid in Australia, getting stock from overseas took way too long so my business suffered and has had to close.

I tried to replace SMH with Gruff Justice but I see that the shopify link still refers to SMH.

So I set up a new account called Gruff Justice hoping to merge the two but it won't let me saying that the account is taken.

Now I am stuck. Can you please help?

Stacey Evans

 

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Nick_Marketing
Shopify Partner
596 144 173
Hi,
 
I recommend you to email directly to Shopify's Merchant/Technical support. They should assist you with the issue!
- I am an eCommerce and Marketing Technology consultant based in Toronto, CANADA.
- To inquire about consulting work availability, please send me a Private Message.
- For Shopify Tutorials, Subscribe to my YouTube Channel.

Hi @simplemusthaves ,

You can follow this guide to pause or close previous store https://help.shopify.com/en/manual/your-account/pause-close-store

 

AVADA_0-1626928024046.jpeg

 

If you want to change name or merge 2 stores, you should contact Shopify team, they will help you  https://www.shopify.com/contact

AVADA - Top Rated SMS, Email Marketing Automation - Trusted by 60.000+ merchants global.
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