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Facebook ad account blocked 0 support from Facebook

Bigshopyboy
New Member
2 0 0

I don't know what to do, I already spent over a $100 on Facebook ads, so for my next phase I wanted to go ahead with just 2 different audiences. Now I copied my campaign into a new CBO and turned off all my ads from my old campaign. When I wanted to delete my other ad sets in the new campaign all of a sudden my Facebook ad account was blocked. I wasn't able to remove any of my ad sets or ads.

I tried to contact Facebook about it and their support is not just horrible, it's non-existent. They have NO WAY of contacting them. I tried opening a dispute, but they won't respond to that, they say it will take a few weeks (which is already ridiculous), but they don't respond whatsoever. I tried contacting them via the chat on their Facebook Business page, but then a bot answers me with a link to their support forums (like I haven't tried that already -_-). 

So I'm astounded that a company like Facebook has no support whatsoever for their paying advertisers. What do they do when a company puts thousands or hundreds of thousands of dollars into their Facebook ads to gather data for their pixel? Will they just say, yeah you wait a few weeks, and then don't respond?

Does anyone have any experience with this and how fast it can be solved? I feel hopeless and I don't know what to do.

Replies 2 (2)
PreBuiltStores
Shopify Partner
256 3 22
Once Facebook block an ads account then it is almost impossible to recover
the account.

Do not try to contact them again and again because there is a possibility
that they will block your profile too.

Try alternatives like Google ads, Bing ads etc..
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Bigshopyboy
New Member
2 0 0

Wow, didn't expect this.