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Facebook pixel not reporting standard events

New Member
1 0 0

MY Facebook pixel is installed.

It is reporting.

But it is not reporting all standard events in my FB dashboard. These are showing:

  1. PageView
  2. ViewContent
  3. AddToCart

But I am also getting:

  • Apple Pay button - shown
  • Apple Pay button - canMakePaymentsWithActiveCard: false

Why am I seeing Apple events?

Is there a way to name the events or define custom events using the pixel ID? 

Any insight would be most appreciated 🙂




Replies 2 (2)
Shopify Partner
55 0 1

Hey Josh,


You didn't place the Pixel properly. I can fix it for you. 


Please email me at if you want my assistance! 

New Member
1 0 0

Hi Josh! I'm having the exact same problem. Were you able to solve it?? Please let me know.