I used Shopify's Google Sales Channel to create our Merchant Center Shopping Feed, and have products successfully approved by Google. In all products except 1, the image in the feed created by Shopify is our second image, not our primary thumbnail (first) image which has the white background. It's odd that in one of the products, the feed is submitting the first photo. Any idea why this is happening and how to correct it?
That is indeed strange, what is possible if its a variant, and you assigned the variant an image, it should take the variant image instead of the main image.
If this is not the case, consider contacting Shopify support directly.
Yes, that is exactly what it was. Since Shopping Feed is created for each variant, it will use the picture you have assigned at the Variant level. We only have 1 variant per product at this time, so I did not even notice. Once I changed the Variant image to our main image, it updated the feed. Thanks!