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HELP: A problem with Facebook prevented your activity from being published.

dropshipgreeny
Tourist
8 0 1

I hope to be provided with some assistance in order to create my first FB Ad:

"A problem with Facebook prevented your activity from being published. Try to republish in a few minutes."

My Store. If it'll help~ 

I've updated all my emails, verification etc. But idk where went wrong...

Thanks a lot experts 🙂

Replies 18 (18)
dropshipgreeny
Tourist
8 0 1

Hello. any shopify admin/ experts?

 

"To create ads, add valid payment details to the Facebook ad account you connected."

I've updated my payment details but it didn't work... Any assistance please?

johnloren
New Member
5 0 0

can I convert an affiliate website to a dropshipping store?

CameronW-MO
New Member
1 0 2

Got the same when using shopify app to try start an ad campaign. Went to my business facebook page (one linked with my shopify account) and was able to create an ad campaign straight away. Something needs to be fixed as it would be handy to stay within shopify to get all of the metrics.

tsoliveira
Tourist
6 0 1
Mozziedot
New Member
1 0 1

Hi 
Is there any fix to this problem as yet. 

criddar
New Member
1 0 0

Same. Hoping for an answer soon..

tsoliveira
Tourist
6 0 1

Hi,

Basically, we need to set properly the Facebook and Instagram shops correctly to fix this error. I opened a ticket to the support and they sent me a manual on how to check if everything is ok and fix it if not.

Whosthatgrl
New Member
1 0 0
SharonC
New Member
2 0 1
ScooterHub
Tourist
5 0 2

Did anyone manage to find a solution to this? 

MakeMyShoesLab
New Member
1 0 0

I have the same problem. Anyone so kind to share some tips?

Make My Shoes | Original Brand, of Original Design!
CazMortlock
Tourist
3 0 1

Did you resolve the issue about the message "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes"?

When you say you went direct to Facebook buisness page to do the Ad directly there do you mean via the link on Shopify>Marketing>Create Campaign 

OR

On facebook itself?

 

Thanks

 

sunilsingh
New Member
1 0 0

 Shopify>Marketing>Create Campaign 

md1231
Tourist
5 0 1

Having the same issue...everything is verified, pixel installed, test events are registered on facebok (I can see when I click different things on my website that it's recording activity), but I can not create a retargeting add in Shopify Campaigns.

Elisa11
New Member
4 0 0

Did anyone find a solution. I can see a lot of people asking about the same thing.

 

Im frustrated with my "A problem with Facebook prevented your activity from being published. Try to republish in a few minutes." Ive tried to see that everything is correct in my business manager... It's difficult to understand when it doesnt say why Facebook prevented the ad...

 

 

TreavorHHH
Tourist
8 0 1
HelloHai
New Member
1 0 0

For my store, to fix this I had to configure events for the tracking pixel in the Business Manager 

 

https://business.facebook.com/events_manager2

 

Make sure you select the correct tracking pixel. I had two.