Re: Visitor spam bot

How can I identify if my traffic is from a spam bot?

TeeSpark
Tourist
4 0 1

Hello, I’ve been driving some store traffic lately but have no sales so today I decided to check analytics only to find out that majority of my traffic (400+) is being drawn from one specific city and in analytics shows as “00:00 session duration”. I’m just wondering if it’s a spam bot, anything helps! 

Replies 5 (5)

Dirk
Shopify Staff
2428 258 550

Hey, @TeeSpark 

 

That does sound interesting. It's definitely possible that there could be some bot activity resulting in these short duration bursts. What type of traffic generation have you been doing lately? Are these paid ads on a social platform? If so, which one?

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Dirk
Shopify Staff
2428 258 550

Hey, @TeeSpark 

 

I just wanted to loop back here to see if this is an issue you will want investigated or managed to resolve?

 

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

OneMobile
Shopify Partner
169 16 36

Dear @TeeSpark 

 

From what you describe, I think you did get a spam bot. So, I suggest you implement a CAPTCHA or some kind of form validation on your website to ensure only humans can complete certain actions.

If you integrate your store with Google Analytics, you can also exclude all hits from known bots and spiders by ticking Bot Filtering option under Admin within your GA dashboard.

 

I hope that this helps!

If you find my answer helpful, please hit the Like button or Mark as solution to show me some encouragement.
OneMobile: The #1 Mobile App Builder For Shopify Merchants
Pick ready-made themes & customize with drag-n-drop editor.

apps-developer
Shopify Partner
50 0 5

try one of those anti bot shopify apps. there are plenty that have bot block or vpn block so it would filter our bots. for example: https://apps.shopify.com/kedra-shield-website-security  they also have country blocks or ip blocks  

Elizabeth007
Tourist
3 0 1

Just installed this app. Thank you. Good reviews. I hope it helps me, I don't know why a shopify store that costs $1,000 a year doesn't automatically come with these basic functions?!