How to add 1 image to every single abandoned cart e-mail you send that stays the same

Neil_Yoos
New Member
2 0 0

Hello, I'm trying to add a funny, cute image to my abandoned cart e-mail template that would be included in all of them that I send. I uploaded the image to my shopify store's files because I figure it has to be hosted somewhere, but how do I insert it into the html when I'm editing that? I tried simple <img></img> tags around the image's address and that didn't work. That might sound like a stupid idea, I really have no idea what I'm doing in general with HTML. Thanks if you can help!

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Ren
Shopify Staff
Shopify Staff
687 48 110

Hi, Neil! 

Sounds like a fun idea! An option would be to use liquid variables to add a logo to your abandoned cart emails and insert your image there! To do this head to Settings > Notifications > Abandoned Checkouts. 

Once here, you can access more information about adding variables and add them directly into the code you see. 

Let me know if I can clarify anything for you! - JP

Ren | Social Care @ Shopify 
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Neil_Yoos
New Member
2 0 0

So would I have to set the image I want to use as my store's logo, and then insert that line of code?

The image isn't a logo at all, and I don't really want to make it visible on my store. Is there no way to just add an image from a certain URL into the abandoned cart e-mail?

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Ren
Shopify Staff
Shopify Staff
687 48 110

Hey Neil, 
 

No worries! We do have an app that allows you to further customize your email templates it's a paid app - you can check it out here: https://apps.shopify.com/recover-my-cart?utm_medium=forum&utm_campaign=Guru+ASK&utm_source=social.

Another option would be to send us an email at support@shopify.com with the image attached and some details about where you want the image to appear. Reply back with your ticket number and I can pass it along to our theme department for some help adding it into the liquid. 

- JP

 

Ren | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Ahmad_Kanani
Shopify Partner
50 0 13

Hey Neil,

Your initial approach was correct, only the image tag syntax wasn't. 

Put this anywhere in your email template that you want the image to appear:

<img src="paste your image URL here" height="100" width="100" />

Get the URL of the image from Shopify admin in Settings > Files section, where you have uploaded the image.

You can change the height and width attributes to fit your needs.

Hope this helps.

- Ahmad

Certified E-Commerce Optimisation and Analytics Expert