How to automate customer emails 3 days post-purchase?

[MatasMo]

Hello,

I would like to send an email to every customer after 3 days of ordering a products. Email would have the same text for every customer saying "Your products is on the way blablabla...."

Thank you 🙂

[flareAI]

Hello @MatasMo,

This is Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

To send an automated email to every customer after 3 days of ordering a product on your Shopify store, you can follow these steps.

- Install an email marketing app from the Shopify App Store that suits your requirements, such as Klaviyo, Mailchimp, or Omnisend.

- Set up an email automation workflow using the installed app, following the steps provided in its interface or workflow setup.

- Define the trigger for the email to be sent after 3 days of an order being placed, selecting the "Order Placed" or a similar event as the trigger condition with a delay of 3 days.

- Design the email using the visual editor or template builder available in the email marketing app, incorporating the specific text you mentioned, such as "Your product is on the way." Customize the email with your store's branding, images, and relevant information.

- Specify the desired time of day for email delivery to customers, either by selecting a specific time or letting the app determine the best delivery time based on the recipient's time zone.

- Test the email before enabling the automation by sending a test email to yourself or a designated test email account. Verify that everything appears and functions as expected, checking for formatting issues or typos.

- Activate the automation within the email marketing app, ensuring it is set to active or live, so that it starts running and sends emails to customers who meet the trigger condition.

Remember to consult the documentation or support resources provided by the app developer for specific instructions, comply with relevant privacy and anti-spam laws, and provide customers with an option to opt out or unsubscribe from future emails if desired.

Let me know if you require any further guidance.

Gina

[arstin]

In Klaviyo, this is straightforward. You can create a post-purchase flow, add a delay of 3 days, and then send an email with your message. This is a great way to reassure customers that their products are on the way. You can also consider using push notifications via UnblockedBrands to give real-time updates and make the process even more engaging.