how to remove backlink spam pointing to our website

[Koffee_Express]

how to remove backlink spam pointing to our  website. Somebody said your site have lots of spam backlinks pointing to Koffee Express site 

Here site https://koffee-express.com

[Evelyn_Williams]

If you wish to get rid of links that you don’t want for your website, here are some of the ways:

1. The most basic one is to find the contact details of the website owner and ask him to remove the link.
2. You can check which low-quality pages on your website are linked by bad backlinks and get rid of the pages (404/410) instead of the links. In addition to getting rid of the page, you should also disavow these bad backlinks.
3. If Google has clearly penalized you for Penguin, Panda and more, get rid of the domain and start all over. Drastic, I know!
4. If you have just too many backlinks or webmasters aren’t responding to your call to remove them, you can also choose to disavow these links.

If your website suffers from negative, or you have made the mistake of buying bad backlinks via that shady SEO company, there are various tools available for cleaning up your backlink profile. One such tool is LinkResearchTools, MonitorBacklinks, and many more.

[Koffee_Express]

Thank you Evelyn Williams!

[theshopsite]

i am use webmaster for disallow spam links but some error show.

so, i am not access to remove spam links - see this screenshot.

Please help me!!! to resolve this problem