Is Frantic Bags a legitimate merchant or a fraudulent seller?

Machiavelli1994
Visitor
2 0 0

I received a purchase confirmation e-mail from the following merchant "Franticbags <support@franticbags.com> via shopifyemail.com" regarding a purchase I had made from the Google Shopping website.  Since I received this confirmation, I have yet to receive any other information on this order. 

 

Since the order was made on Dec 23, 2022, I was attempting to discover whether this is a legitimate merchant or whether this is a case of a spoofed website or fraudulent seller.

 

Replies 4 (4)

EmmanuelFlossie
Shopify Partner
2997 223 719

Based on the limited info provided, I guess you are talking about Buy on Google.

 

If you want to automatically receive sales data from Google Merchant Center for Buy on Google sales, you must use an app such as: https://apps.shopify.com/google-shopping-actions

 

If you don't want to use an app, you need to manually go to Google merchant center and view the order information.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.

soleseriouss
Trailblazer
316 10 38

can you share the screenshot here? if possible!

Online Sneaker Store - Soleseriouss
Machiavelli1994
Visitor
2 0 0
Below is the conformation e-mail I received from Frantic Bags for my
freezer purchase
EmmanuelFlossie
Shopify Partner
2997 223 719

Can you explain in more detail what your issues are. Because your follow up reply indicates you are a user buying products?

 

If so, you need to contact the merchant directly.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.