Ash here from the Shopify team! Thank you for sending me these screenshots to help explain the issue you're facing.
When error messages like these occur while trying to publish ads on Facebook, the errors are sent directly from Facebook and don't always reflect the true nature of the issue when displayed on Shopify. With that said, I did some digging and found some other users with a similar issue who were able to find a solution. Here's the solution they were able to find:
I hope this helps resolve the issue!
I've got the exact same issue but I do not see the 'verify e-mail address' button in my Facebook ads manager info, I think I've done this at some point.
I had the same wonder. You need to keep scrolling down, past the "Business Options" where you will find it in "My Info".
I hope this helps!
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