Why does Instagram authorization error occur when linking Ashley Black Fascia Blaster?

KellyMcGuire44
Visitor
2 0 0

I am trying to get a link with a code for Ashley Black Fasica Blaster and it wants me to connect my Instagram but it says Error, Authorization. And it won't let me finish the process. 

Replies 3 (3)

Greta
Shopify Staff
1105 118 141

Hi, @KellyMcGuire44!

 

Thanks for reaching out. Can you confirm where you're getting this error message? Are you trying to connect your Instagram account to your Shopify store? 

 

I also recommend trying the process on another browser or device to see if you run into the same issue.

 

I look forward to assisting you further!

Greta | Shopify 
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KellyMcGuire44
Visitor
2 0 0
Using the computer fixed the issue. It's something to do with Android and
Chrome. Thanks!
Greta
Shopify Staff
1105 118 141

Hey, @KellyMcGuire44!

 

That's great, I'm glad to hear you were able to get it figured out. Usually using another browser or device helps with issues like this. 

 

Let me know if there's anything else I can help you with!

Greta | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog