Why have my automated emails stopped working on my e-commerce account?

Mgonfrier
Shopify Partner
1 0 1

Hello, 

Out of a sudden, the automated emails in my Shopify E-commerce account stopped working. 

Does anyone else have this problem? Is it a Shopify problem or something with my account. 

Thanks!

Replies 3 (3)

jessica0318
Pathfinder
95 0 15

I'm having this problem too and don't know how to fix it!

VitaF
Shopify Partner
159 2 28

Hi!

 

While I don't have a solution for you, just wanted to pop in and introduce an alternative to automated emails - automated SMS campaigns. SMS messages are a great way to alert customers of flash sales, send abandoned cart notifications, shipping updates, and much more. 

Helpcenterapp

Juan_Sanchez1
Excursionist
23 0 5

Same... Some work, some don't. What type is not working? Mine is the most basic one... New email subscriber. 

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