Why is my Facebook Shop displaying deleted items?

janelyon
Visitor
3 0 0

Hello, we have discovered recently, maybe since the Facebook app in Shopify has changed, that our Facebook Shop is showing old items which been deleted from our website! A customer fortuanelty let us know, I am noticing error 404 in google anayltics as customers are being redirected from these old Facebook items to a nonexistant page on our website. Any help much appreciated.

Reply 1 (1)

shopexp
Shopify Partner
26 2 4

Hello,

You have to cancel the Facebook and Google integration and do it again.

 

Best regards,

Shopify Partner, development, store setup, speed optimization.