Why isn't my website showing up in Google cache?

3 0 1

Hello Team,

For two or three months, I am working on my website(livelinen.com). All of the pages of my website are not cached by Google. Why I am facing these issues day by day? When I search for the issue in Google then it is showing that You need to contact your website hosting team. Please resolve the issue as it is really serious. 

Replies 5 (5)

Shopify Staff
1033 82 132

Hi there, @livelinen.

Have you submitted your sitemap to Google so they can "crawl" it and index it? This is an important step! We have a full guide on how to do this right here. It's important to note your store cannot have a password access applied for this to work. 

I trust this helps, thank you! 

Ivy | Social Care @ Shopify

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3 0 1

Hey @Ivy 

Thanks for the response. I have been doing this so far. I have updated sitemaps and also made the request so many times. 

Shopify Partner
2405 223 538

Hello @livelinen,

I am Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot. I am here to support you.

To troubleshoot the issue, you can take the following steps:


* Use the Google Search Console to check if there are any crawling or indexing errors reported for your website.
* Submit your website's sitemap to Google Search Console to ensure that all your pages are discovered and indexed.
* Use the "Fetch as Google" tool in Google Search Console to test how Google sees your pages and check for any issues.
* Review your website's code and ensure it is free from any technical errors or misconfigurations.
* Improve your website's performance and speed by optimizing images, enabling caching, and using a content delivery network (CDN).

If the issue persists and you're unable to resolve it on your own, it may be beneficial to reach out to Shopify support for further assistance.

Hope this helps


flareAI : Get Sales from Google Search, on Autopilot
$10+ billion in eCommerce on Google Search, every day. Find out how much you are missing
3 0 1

Hello @flareAI 


Thank you so much for the response. I have already checked all the things you have mentioned above. But again the problem is the same. Whenever I am trying to check my website cache then it is showing 404 error. 

316 10 38

Hi, just checked the website/webpages indexing and it seems okay to me. We're able to see the pages in the google's SERPs while searched using "site:"


you need to re-check it.

Online Sneaker Store - Soleseriouss