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Why my purchase number in Facebook adsmanager is different from real purchase in Shopify

Shopify Partner
1 0 0


I'm a newbie and looking for support. My ads show different number of purchases and purchased items, while my shopify backend shows another number/item

I double checked my pixel and see that it is installed correctly. Don't know where the problem is, please advise

Reply 1 (1)
Shopify Expert
861 33 220

What difference are we talking about Sammy? How many sales on each over how long? Minor differences are possible over a period of time if various systems have different time-zone settings.

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