Change language on order confirmation page

Johannes95
Tourist
9 0 1

Hi!

 

We have translated our whole page to Norwegian, even the checkout page. 

 

But today we noticed that when we send a customer an invoice, the order confirmation page/payment page is in English. We cant find where to change/translate this page. 

 

Does anyone know where we can translate this page, would be much appreciated! 

 

 

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Replies 3 (3)

Transcy
Shopify Partner
285 19 85

Hello @Johannes95 ,

We are Transcy - The #1 Translator and Currency converter.

 

If you have already translated your entire Shopify store to Norwegian, including the checkout page, then it's possible that the issue you are experiencing is related to the email notifications that are being sent to customers after they place an order. Here's few steps you can try to do to troubleshoot the issue:

  • Go to Online Store -> Settings -> Click "Notifications" -> Choose the notification that you want to customize, such as "Order confirmation" or "Shipping confirmation."
  • In the "Email body" section, you can customize the text of the email to ensure that it is being sent in Norwegian. You can use Shopify's language editor to translate the email content into Norwegian, or you can use custom HTML to create your own email template.
  • Save and test.

Hope this can help, don't be hesitate to contact us if you need any further supports, we'd love to help.

 

Regards,

Transcy team.

Transcy - The #1 Translation and Currency Converter
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richbrown_staff
Shopify Staff
651 96 161

Hey @Johannes95 - Settings > Notifications > Order confirmation > Localize. Or go to Translate & Adapt app homepage and click 'Notifications'

To learn more visit the Shopify Help Center or the Community Blog.

Ujjaval
Shopify Partner
1242 197 210

@Johannes95 
in Edit theme content->checkout & system(Find word overthere which word you want to change with your desire language )

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