Color Swatch In Multi-Language Website Not Available

[JuliaMaikova]

Hi,

I've translated my Shopify into a second language. 

Color swatch  in the second language of the website not visible.

In English

In Estonian it shows only the name, without a picture

I use langify app as a translation app

How can I have the same result in Estonian as in English? 

Thank you!!!

[richbrown_staff]

Hi @JuliaMaikova , please confirm with Langify support. @michaelivanov might be able to help. My guess is that your swatches work based on the names of the colours in the default language, so you might need to delete some translations.

[michaelivanov]

Hi ,

Michael from Langify here.

Please try bulk-resetting your color translations and translating them in 

Langify -> Custom -> Global Strict Mode

instead.

 

To bulk-reset your color translations you'd just have to export your Product translations in 

Langify -> Products -> [three dot kebab menu on the top left] -> Export Translations

Deselect everything except "Products", select the "Only export translated fields" option and click on "GENERATE EXPORT FILE"

and click on the "CSV FORMAT" option to finally export your CSV file  

Now open the file in Excel or Google Sheets and scroll to the very bottom where you'll find the color translations

Replace your color translations in Column B with the original colors from Column A like

Now just save the file and import it back into Langify in

Langify -> Products -> [three dot kebab menu on the top left] -> Import Translations

Once done your colors should show up on your store again.

Now you'd just have to translate your colors in 

Langify -> Custom -> Global Strict Mode

as shown in the beginning.

Here's a short guide on how to use Custom Contents just in case:

https://support.langify-app.com/support/solutions/articles/11000082059-custom-content-translations

This time your color swatches should remain visible after translating them via Custom.

[JuliaMaikova]

Hi! 

Thank you very much for your help. I did everything according to the instructions, but unfortunately, it didn’t help.😔

[michaelivanov]

Hi @JuliaMaikova,

Please send us an email with the collaborator account request code and we'll check this for you asap

https://apps.shopify.com/langify#adp-developer