I'm not sure how to put in a features request - please can someone tell me if this way doesn't work.
I have been looking into how as a small business I can improve the experience for my EU customers of purchasing from myself, post Brexit as a UK business.
Royal Mail have recommended a company called Taxamo assure which acts as a IOSS. They calculate and charge the customer VAT and pay it to the EU on our behalf without us having to fill in the VAT return. They charge £2 for each transaction. It sounds like the perfect solution but unless you are a shopify plus business one cannot get access to the Shopify checkout and do the API integration. The irony is if you are a shopify plus customer you will be big enough and it will be more cost effective to set up your own IOSS.
I have spoken to support about this who have suggested that I put in a feature request. So here it is. If more people can also express an interest in this feature it may have more chance of being implemented and go somewhere to ease the Brexit headache of doing business with the EU.
Solved! Go to the solution
I still don't have an ISSO number and have not heard back from anyone at Crossborderit after emailing the support email address. I'm a bit surprised as everyone else seems to have had great support thus far.
Can you shed any light on this?
Hi @Dbaca , I'm still confused about the .csv file. Does the sales amount figure include shipping? Reason I ask is VAT is charged on shipping too.
Thanks for sharing this. When uploading the orders, do you convert to EURO? I charge in Pounds but it requires the sale and VAT amount to be in EURO.
The pricing information you share here contradicts the response I got from your support@ email address.
Let's say I ship a package that contains £20 worth of goods and the shipping cost is £7.50 to a destination that has a 21% VAT rate.So, goods and shipping total = £27.5021% VAT charged on that total of goods + shipping total = £5.76Total charged to the customer = £33.26What is the cost of clearing this package through your service?Is it: 1 EUR + 5% of £5.76 (VAT charged for this order?) = 1 EUR + £0.288(plus the monthly fee of 19.99 EUR?)
And the response I got was a one-line:
This looks sound as a calculation.
So, which one is correct - 1 EUR per package you are advertising here or 1 EUR + 5% fees on VAT charged that your email support folks tell us?