I still don't have an ISSO number and have not heard back from anyone at Crossborderit after emailing the support email address. I'm a bit surprised as everyone else seems to have had great support thus far.
Can you shed any light on this?
The pricing information you share here contradicts the response I got from your support@ email address.
Let's say I ship a package that contains £20 worth of goods and the shipping cost is £7.50 to a destination that has a 21% VAT rate.So, goods and shipping total = £27.5021% VAT charged on that total of goods + shipping total = £5.76Total charged to the customer = £33.26What is the cost of clearing this package through your service?Is it: 1 EUR + 5% of £5.76 (VAT charged for this order?) = 1 EUR + £0.288(plus the monthly fee of 19.99 EUR?)
And the response I got was a one-line:
This looks sound as a calculation.
So, which one is correct - 1 EUR per package you are advertising here or 1 EUR + 5% fees on VAT charged that your email support folks tell us?