How to set up dual language notification emails in specific regions?

[ARPRO]

Hello!

I have setup the notification emails in two languages with the shopify translate & adapt app. (Latvian and English)

But now I am wondering how can I make it so the Latvian language is sent to Latvia and the English language of the emails is sent to the rest of the world?

Would love some help.

Thanks.

[richbrown_staff · Accepted solution]

Hey @ARPRO , notifications get sent in the language assigned to the customer, which is the language they check out the first time in. Shopify makes no inference of language based on country.

[ARPRO]

Oh ok. So if they were using the English language in the website then they will receive the English emails and if they were using the Latvian language in the website they will receive them in the Latvian language? Understood right?

[richbrown_staff]

Correct. One thing to add is that the language is set the first time that customer buys. So if you did a test in Latvian, then with the same account bought again in English, it would still be in Latvian.

[ARPRO]

Got it. Now I understand everything. Thanks for the support.

Have a great day.