Shopify merchants can now control international pricing per region

coleatkinson
Shopify Staff
74 0 37

Shopify merchants can now control their international prices by country/region. When using Shopify Payments in multiple currencies, you will now see the option to add price adjustments by country (Shopify Plan and above), or you can also set specific prices per product, per country/region using a CSV file upload (Shopify Advanced and Plus plans):

10-59-uc27o-0u92r

To provide accurate location based recommendations to international buyers, and allow your buyers to switch pricing between countries or regions, we recommend using Shopify's Geolocation app, which I am happy to answer any questions about as well. We will soon be adding the ability to build country selectors directly into themes, and adding them to all of Shopify's themes on the theme store.

In addition to region specific pricing, Shopify can now also display prices on your storefront either including or excluding taxes depending on where your buyers are from. For example if you're selling to buyers in the US, all product pricing remains exclusive of taxes on the storefront, and then added at checkout based on where the buyer is shipping to. However in markets like the UK, Europe, and Australia where buyers expect to see an all inclusive price, prices can be displayed including any applicable local taxes on the storefront, so there are no surprises when those buyers get to checkout.

To make sure your buyers are seeing prices accurately either including or excluding tax based on their market, enable the location based tax setting in your admin under Taxes --> Settings:

10-04-xclxw-lgigt

You can review the countries/regions that have tax inclusive pricing enabled when this setting is checked in our documentation.

Resources

If you have any questions or feedback about this new feature, reply below as we’d love to hear from you. If you looking for troubleshooting support please get in touch with our support team, or create a new topic providing as much detail as possible.

Cole

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Replies 28 (28)
Mandatum
New Member
8 0 0

Thanks for the reply.  Sorry for the lack of clarity.  Let me try to explain better to see if you could help us or point us in the right direction. 

We built an app and the idea is to make money under the "Usage Charge" approach.  Thus, we will make a % of the merchant proceeds.  That % is fixed and it works with any merchant that downloads our app.  Shopify collects the money and then Shopify pays us.  Based on the foregoing, we were assuming that we could operate with any merchant in the world.  Then, we saw your posting. We are wondering if we have to limit our launch to companies in the USA and Canada only. 

Please let us know if you could help us or point u to the right person in Shopify to discuss.  Thanks. 

coleatkinson
Shopify Staff
74 0 37
This won't affect your Usage Charge approach, since all transactions settle
in a single currency on the merchant's shop (while buyer's pay in their
local currency).

I would reach out to our Partner Support team if you need any more clarity!

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

IRP
Tourist
3 1 0

Hello. Ok, so a few point to fully understand. I sell in Germany and Spain, different prices but same currency. Lets say I have product A that sells at 90€ in Spain and 100€ in Germany. My questions is:

a) my German customer will see the prices straight for them or is there a strange change in the payment gate? I presume that straight ahead they only see the German price if they are from Germany.

b) If a German customer buying from Germany wants to buy a product from spain how can I block the price so they don't buy at a lower price? this is, German prices only for Germany, Spanish prices only for Spain and so on.

Thanks a lot

coleatkinson
Shopify Staff
74 0 37

Thanks for the question @IRP.

What we'd recommend doing is using our Geolocation app. This will recommend to your customers from Germany, France, and anywhere else you offer local pricing, to switch to their local version of your site. This changes the currency, language (if applicable) and pricing at the same time.

If a German customer switches back to Spain, for example, once they get to checkout and try to ship to Germany, the 100EUR price will be enforced based on their shipping address automatically.

Hope this helps!

Cole | Product @Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

JeffW
Shopify Partner
5 0 3

Hi Cole,

If I understand correctly, if I wanted to set a specific price per website then we would need to be on the Advanced or Plus plan, and on the Shopify plan you can only set an exchange rate and price adjustment per country?

 

Also does this work with other payment providers or only Shopify Payments? We have websites on different domains for several countries (.de, .es. .fr) and we would like to offer local payment methods. But for example Shopify Payments doesn't offer SOFORT for merchants outside of Germany while other providers like Stripe and Mollie do.

HymnZ
Shopify Partner
392 6 65

@JeffW it only works if you use "Shopify Payments". It doesn't work for any 3rd party payment gateway.

My speciality lies in making Shopify work for your requirements, not the other way round. HMU on email: hymnz@outlook.com or on skype: hymnzzy

If you like my work, consider supporting me :) https://www.buymeacoffee.com/hymnz
Mainsky
Tourist
3 0 3

Hi Cole,

May I know how the international pricing work in the shipping setting?

my website base currency price is in GBP.

For example, if I would offer free shipping to US/Canada on all orders above 60 usd

and free shipping to Europe countries on orders above 50 Euro

How would I set this in the shipping setting for International checkout via Shopify payment?

Look forward to hearing from you soon.

Regards,

Vincent.L

NTLA
New Member
1 0 0

Hi.  I'm hoping this is the right place to post a question on this topic.

I’m in the UK and to get around the Brexit issues I have taken a Netherlands warehouse and set up a .eu version of my store selling in Euros to numbers of EU countries.. 

I have read this article  https://help.shopify.com/en/manual/taxes/location#include-or-exclude-tax-based-on-your-customers-cou... which (if I’ve understood correctly) explains that Shopify takes the store home address country, removes vat to find the base product price; and then adds back vat depending on whatever country a visitor is from; and presents that new retail price on the website for that country.

The problem with this is that the ex vat price is fixed for all countries, and when the vat is added it creates awful mathematically-driven price points in the non-home country.  There seems no flexibility to play with the final retail prices.  Although if I could that would effectively mean changing the ex vat price by country.

At the end of the article it says this “ If you set specific product prices using international pricing, then add your prices at exactly the amount you want them to be charged. Adjustments are not made to specific prices per region.”  Is this article saying that there’s a different methodology that would allow me to put in specific prices by country and by variant? Is that still within the above “include or exclude tax based on customers country” set up, or a different one?

Although it says one needs the advance Shopify plan, and I am on the Shopify plan, I think.

Or is there another way?

Help!

Josh_Smith
New Member
2 0 0

Hey Cole,

This seems like it may solve the multiple website headache I've been trying to get through. I have one question on functionality though. 

I run a Canadian shop and have been charging anyone outside of Canada different (slightly higher) prices on our USA/International site. 

If I try to run everything through my Canadian shop and price adjust, is there anyway to change the price for essentially a "rest of world" region like the shipping options or is it country specific? 

I could alternately just route Canadians through our USD/international site and lower the price for them but 70% of my business is Canadian and to pay Shopify's conversion fees on my local audience to change their transactions to USD will cost way too much. 

Any insight is appreciated!