Can I get a refund for a deactivated account charged yearly?

DanteCoz
Visitor
3 0 0

Hello, billing support, 

 

Would you please reverse/refund the yearly payment that was processed today?

 

I deactivated the account and your system still charged me.

 

Thank you, 

 

Dante Coz 

Reply 1 (1)

Emily
Shopify Staff
1360 102 193

Hi, @DanteCoz.

 

Thank you for reaching out.

 

You will need to contact our Support Team for information regarding a possible refund, as I do not have access to your account information. 

 

Take care, 

Emily | Social Care @ Shopify 
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