Can I use Shopify Payment Gateway from a non-supported country?

Ahmad-Osama
Visitor
2 0 0

I have a company in uk with a bank account, but actually my team and I working on it remotely from a country not supported with Shopify Payment Gateway.

Can I use the Gateway feature on my website and have my transactions on the company Bank account? 

Replies 3 (3)

Maz
Shopify Staff
1174 129 182

Hello, @Ahmad-Osama!

 

Shopify Payments is only available in certain countries, so if the country where your business operates is not supported by Shopify Payments, then you'll need to review the list of other payment gateways that we support. You can find a list of supported countries and regions for Shopify Payments here.

If you and your team are just working remotely from a country that is not supported by Shopify Payments, you can still use Shopify Payments to process transactions on your website. As long as you have the eligibility to set up Shopify Payments and the business operates from an eligible country, there shouldn't be any issues on your end. 

You'll need to provide some basic information about your business, including your business name, UK address, and tax ID number, as well as information about your bank account, like the account number and routing number.

 

After setting up Shopify Payments, your website can start processing transactions, and the funds will be deposited directly into your company bank account. Remember, it's important to keep in mind that certain countries may have restrictions or limitations for using Shopify Payments. Please ensure that you are following all applicable laws and regulations within that region.

 

I noticed that you're new here, is this your first business with Shopify? I'd love to hear more about your store and business goals! In the meantime, if you're curious to learn more than check-out our blog here on: How To Scale Your Small Business in 6 Steps at the link!

Maz | Social Care @ Shopify 
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Ahmad-Osama
Visitor
2 0 0
My business in uk and I have a address with a taxID and wise bank account
but i live in Middle East and practice my work with a team from middle
eastern country (jordan)

Can i have a Shopify payment gateway and all transactions will be to the uk
bank account
Maz
Shopify Staff
1174 129 182

Hey, @Ahmad-Osama!

 

To clarify, in order to use Shopify Payments United Kingdom (UK), your business needs to have physical operations on United Kingdom's soil. For example, do you have offices, retail locations, rented or owned warehouse space in the UK? Would you be able to provide proof of this physical presence if the review team requested it?

 

In addition to having a physical presence in the UK, merchants would also need to provide proof of the following in order to begin the review process;

 

  • Government issued photo ID (driver's license, passport, etc)
  • Valid tax registration documents
  • Valid local business registration documents
  • Proof of your physical presence in the UK. Our review team may ask for a copy of your lease/rental agreement, proof of orders being shipped from UK, or other proof, at their discretion.
  • A standard UK currency checking account, opened with a real UK banking institution, located on UK soil. Virtual banks, currency services or other specialty accounts will not work for this, it has to be a standard UK bank.

Please note that being able to provide these documents does not automatically qualify you to use Shopify Payments UK. This is simply the initial step in the review process. Once you've submitted the required documents, our review team will reach out to you with next steps.

 

Let me know if you have any other questions!

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog