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Can multiple payment gateways be activated simultaneously?

EHS72B4
Visitor
2 0 0

Hi,

 

Is it possible to have two or more payment gateways activated at the same time? 

For example PayPal only for credit cards and AppMax only for FedNow?

I can configure both payment gateways, but when I perform the tests, only one of the gateways appears as a payment option.

 

Accepted Solution (1)
Blair
Shopify Staff
1863 254 224

This is an accepted solution.

Hi @EHS72B4,

 

Thanks for the prompt response and sharing those additional details. 

 

While I can completely understand the impact, only one primary payment gateway can be operating on a shop at a time. The best thing you can do is decide what payment gateway/method best suits your business needs.

 

I will however, be sure to pass along this feedback to our developers. We're always looking for ways to improve the platform. 

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Replies 3 (3)

Blair
Shopify Staff
1863 254 224

Hi @EHS72B4,

 

Thank you for reaching out to the Community! I'm happy to provide some assistance with this request, to ensure this gets resolved. 

 

To share some insight, only one primary payment gateway can be operating on a shop at a time. If it's decided to use a third-party payment provider (i.e PayPal), you will not have access to any other payment provider within the shop. While I can completely understand how this may not be ideal, you will want to decide what payment gateway best suits your business needs.

 

For more information on accepting credit cards online, you can check out our Third-Party Payment Providers document. 

 

Please let me know if you have any other concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

EHS72B4
Visitor
2 0 0

Thank you, Blair, for the help.
My issue is that I'll need to accept other types of payments besides credit cards, and none of the providers I'm going to use are equipped to handle all transactions. That's why I'll need to use two at the same time. As soon as the customer selects the payment method, they will be redirected to the provider that is equipped for that particular transaction.

Blair
Shopify Staff
1863 254 224

This is an accepted solution.

Hi @EHS72B4,

 

Thanks for the prompt response and sharing those additional details. 

 

While I can completely understand the impact, only one primary payment gateway can be operating on a shop at a time. The best thing you can do is decide what payment gateway/method best suits your business needs.

 

I will however, be sure to pass along this feedback to our developers. We're always looking for ways to improve the platform. 

 

Please let me know if you have any other questions or concerns. 

Blair | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog