Solved

Can Shopify Payment Gateway accept custom customer fields?

mpraski
Tourist
5 0 1

Hey there,

 

We would like to employ Shopify Payment Gateway as our main payment solution. The Gateway would be integrated with LearnWorlds as per tutorial here (https://support.learnworlds.com/support/solutions/articles/12000003407-shopify-payment-gateway).

 

LearnWorlds will already supply customer email and perhaps other basic data during the checkout process. We would like to know if it is also possible to submit custom customer fields, like a unique billing identifier, which would allow us to unambiguously track the order in Shopify.

 

I haven't found information on how customizable the Gateway is regarding custom fields, and it would be great if someone could clarify this aspect.

 

Kind regards,

Marcin Praski 

 

Accepted Solution (1)

warcyber
Shopify Partner
13 2 2

This is an accepted solution.

Hi Marcin,

It's awesome that you're considering Shopify Payment Gateway for LearnWorlds integration. When it comes to custom customer fields, here's the scoop:

  1. Basic Info: LearnWorlds covers standard info during checkout like email. Shopify gets this automatically and attaches it to orders.

  2. Customization Limits: Shopify's regular checkout doesn't easily let you add extra fields like unique billing IDs. It's mainly set up for standard details.

  3. App Options: If you really need custom fields, apps from the Shopify store might help. They can expand checkout possibilities.

  4. Expert Help: Another route is custom development. Custom development can create a unique solution for your needs.

  5. Shopify Support: Reach out to Shopify's support. They could give insights into available options.

In short, while Shopify's checkout has limits, apps and developers can help you achieve the customization you're after.

Payment Technology | Personalised E-Commerce | App Developer

View solution in original post

Replies 2 (2)

warcyber
Shopify Partner
13 2 2

This is an accepted solution.

Hi Marcin,

It's awesome that you're considering Shopify Payment Gateway for LearnWorlds integration. When it comes to custom customer fields, here's the scoop:

  1. Basic Info: LearnWorlds covers standard info during checkout like email. Shopify gets this automatically and attaches it to orders.

  2. Customization Limits: Shopify's regular checkout doesn't easily let you add extra fields like unique billing IDs. It's mainly set up for standard details.

  3. App Options: If you really need custom fields, apps from the Shopify store might help. They can expand checkout possibilities.

  4. Expert Help: Another route is custom development. Custom development can create a unique solution for your needs.

  5. Shopify Support: Reach out to Shopify's support. They could give insights into available options.

In short, while Shopify's checkout has limits, apps and developers can help you achieve the customization you're after.

Payment Technology | Personalised E-Commerce | App Developer
mpraski
Tourist
5 0 1

Hi Warcyber,

 

Thank you for the detailed plan of action! We'll choose the most appropriate solution for our case.

 

Best,

Marcin