Can we file a class action against fraudulent charge backs?

store62704
Visitor
2 0 0

Anyone interested in filing Class Action against these charge backs?  I provided proof buyer received product - USPS tracking number - yet bank took money out my account and charged me $15.  The bank fraudulently stated buyer never received product, is refusing to refund the charge back and making me pay to be taken advantage of.  It's mail fraud.  Anyone tired of being taken advantage of and wants this issue investigated or rather a Class Action please let me know.

Replies 2 (2)

FreedomFloral
Visitor
1 0 0

Um, yes. Its absolutely absurd. We have received multiple chargebacks on orders that the customer placed in person and walked out the door holding. Its fraud and the banks and Shopify are leaving small businesses holding the bag. Its unacceptable. Would participate in a class action if there was one and will be looking to take my business elsewhere asap.

KPoss
Excursionist
15 0 5

I would be in.  The credit card companies collect huge fees.  What are we paying those fees for?  I thought we were paying those fees to guarantee we get paid.  Credit card companies need to be accountable for fraud that their customers are committing or enabling by losing control of their accounts.  If we provide the service or product, we should be paid.  More and more there is a group of people using this to get free product.  

 

Even when we verify orders with customers, get driver's license photo, have photo proof of delivery onto their doorstep......our chargeback challenge is still lost.  How do the banks get to decide?  They have zero interest in being fair.