Accepting credit cards, warehouses, and shipping and fulfilling orders
Hello! I just wanted to share that until 3 months ago, I had no idea that it was not allowed to sell CBD oil products using Paypal or Stripe.
I'm a soapmaker and bath bomb maker. I wanted to start making bath bombs with CBD Oil in them. I was on Squarespace and Paypal froze my account.
Ugh.
This forced me to do some digging and after looking at half a dozen payment merchants I went with InclusivePay. I know that a lot of other people might find themselves in the same boat.
Hi @Maiiven,
Nick here from Shopify.
Thanks for sharing this, hopefully, it will help some other store owners in similar situations as yourself.
It's always good to do some research on different payment gateways especially when selling a product to do with skincare as a lot of payment gateways can be strict with their rules and regulations with regards to that industry.
For anyone who's interested you can find the Shopify Payments terms of service here as well as the list of payment gateways, Shopify is partnered with for each country here.
All the best, Nick
To learn more visit the Shopify Help Center or the Community Blog.
Hey!
That's so frustrating! We hear about that happening so often. We are a US based merchant services provider and are taking proactive action to help businesses like yours not be without credit card processing! If you have any questions or need any assistance when it comes to getting your merchant account back up and running please don't hesitate to reach out to me directly: austin@payhubpayments.com.
Thank you!
Hi,
I work with Best Merchant Services, here we help merchants from Shopify get up and running by leveraging our relationships with banks to help high risk merchants get approvals.
Email me if you have any questions:
danny@bestmerchantservices.com
Regards,
Danny
When you need a CBD merchant account, one of the things you’ll notice is all the credit card processors that are going to refuse to give you one. It’s a real problem for people who sell CBD edibles, hemp and cannabis oil, and other items in the marijuana industry. Fortunately, this doesn’t have to be a problem for you any longer. Click Link will work with you on opening a CBD high-risk merchant account and keeping your account alive.
Is this account compatible with shopify and would it work for us in UK
@Maiiven Hello! We also understand the challenges of being able to take payments for CBD products online. Many merchant accounts claim to support taking payments for CBD products but are in fact limited to a certain type of CBD product, not the whole range.
We have spent the last few months working on a suite of solutions to cover payments and marketing that fully support CBD products in all forms. Have a look at our CBD Payment Gateway for more information and apply today!
We CANNOT provide merchant accounts for CBD flowers!
If you are looking for a merchant solution for CBD flowers, please send me a message. I have the solution that will process flowers.
Hi @Maiiven
Shopify enables merchants to sell a broad range of products. For more information specific to selling hemp-derived CBD products in the United States, please visit: http://bit.ly/2QgweKN.
TyW | Online Community Manager @ Shopify
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- To learn more visit the Shopify Help Center or the Shopify Blog
@TyW, Why is Shopify misleading people?
There is nothing new in this announcement. Shopify STILL DOES NOT ALLOW PAYMENT PROCESSING.
And to all the new people finding this - stay away from Emerchant Broker - that solution is Greenbox + Pinwheel and you will lose out on a lot of money!
You are 100% correct, CBDConcierge.
Having access to a great website design platform is one thing, but the ability to accept credit card transaction on this platform as a CBD seller is another.
Shopify's payments policy remains the same. It strictly prohibits the sale of hemp-derived CBD using Shopify Payments.
@IntegrityPayJD It seems that Shopify is marketing for CBD to illustrate the fact that they do in fact allow CBD to be sold on Shopify, but you have to bring your own processor that's integrated with Shopify. Is that accurate @TyW ?
What merchant account do you recommend for a startup CBD company?
Wow, it's crazy how many people are on this thread. I'm glad it's helping people. My friend who sells flower went through InclusivePay
I only sell cbd skincare but so far so good! Crazy good rates too. I got IC+ 2%. That is only for products that go on your skin - not in your mouth.
You can email them at hello@inclusivepay.com. They have some great videos on their Facebook https://www.facebook.com/inclusivepay/
Hi City Hemp,
Google Pay works fabulously for those who sell hemp-flower. I have a ton of clients that are using Google Pay to sell hemp-flower and not one single account has been shut down nor experienced a problem. The method we use to activate Google Pay as a checkout option is fully compliant with Shopify's Payment Policy.
It's important to keep in mind that anytime you're selling a questionable "high risk" such as CBD flower you cannot engage Shopify as a payment option.
@CityHemp wrote:
What is the CBD payment processing provider that works with CBD flowers?
Happy Selling,
Kevin James
Shopify Approved Partner
Certified Full-Stack Developer / Coder
Are you guys compatible with shopify? i know you are on shopify answering but i have had a few refusals right at the end after providing all the information, no one seems to be compatible with shopify
Ohh, I would love to work for your company because I just love CBD oil and use it all the time! It seems to me that this will be a great advantage for me :))
I used to use cbd oil in its pure form, but I didn’t really like the taste and then I decided to find cbd in a different form and found out that there are cartridges for vape with cbd oil. I found them on knockoutcbd.com and regularly order large quantities of cartridges. It will help a lot to relax. I hope you do not ignore my request :))
You may want to check out HRMA-LLC specializing in CBD Merchant Account Processing
They are offering cbd merchant account solutions for both eCommerce and retail merchants.
Hope That Helps.
Mark S.
June 2, 2019
As of this post, there are only two (2) US domestic banks that offer credit card processing to hemp-based CBD sellers. I'm not referring to banks that sell e-wallets, e-check services or UK processing. Instead, I'm referring about banks here in the USA willing to support CBD sellers with real credit card processing solutions.
Yes. You can get a CBD merchant account and it won't violate Shopify Policy. I know these services work because we have hundreds of 'live' websites selling CBD right now.
If you need more information, just email me.
Happy Selling,
Kevin James
Certified Front-end Developer | eCommerce Expert
Approved Shopify Developer
(303) 257-4484
kevin@kjproweb.com
Kevin,
What are the 2 processors that you are referring to in your comments? I need to find someone quickly - we added CBD to our medical equipment lineup and now I'm told that I have to remove them or find a new processor. I am not going to remove them, so looking for a good, fair, processor to help me out.
Hi Nick,
I sent you a private message that answered your question in detail. Feel free to get with me at your convenience.
For other CBD sellers facing a similar crisis and have an urgent need for credit card acceptance, I strongly recommend Google Pay.
I'll also give a positive shout out to Emerchant Broker (EMB) for doing an awesome job of helping CBD sellers. In late September of 2019, EMB became a Shopify approved payment processor. EMB offers CBD-friendly merchant accounts to businesses in nations all over the globe. I'm getting clients approved and activated inside of 7 to 10 days. time. Got questions? Send me private message.
Happy Selling,
Kevin James
Owner of KJ Proweb
(303) 257-4484
Expert Full-Stack Developer & Shopify Partner
I appreciate all the info, @kjproweb, but how can you code Google Pay to directly accept payment through Shopify's checkout as it is a secure page? I'm looking for an alternative to my current processing, but I'd like it to be a one-step process and not something where once I get an order, I have to go out of my way to send my customer an invoice through Google Pay?
Thanks,
Steve
Hi CBDRelief Co,
To change, modify or add code to the checkout page of your Shopify website, here's what you need to do:
Right there underneath the Actions tab is where you will see the 'EDIT CODE' option.
Be very careful when trying to edit or modifying actual code to your Shopify store! If you don't have a basic familiarity with writing HTML code and JavaScript don't mess with it. If you create a mess you'll end up hiring an expert developer/coder like myself to fix it. The average rate per hour charged by Shopify Developers can vary from $75.00 USD up to $200.00 USD per hour. And we keep very busy thanks to thousands who mess up their website code.
Fortunately, Shopify provides some excellent resources and tools. Here's a Shopify provided link that teaches you how to properly edit, add-to, or change code within your theme.
Happy Selling,
Kevin James
Certified Front-end Developer/Expert Coder
Shopify Approved Partner
kevin@kjproweb.com
@kjproweb , How can you enable Google Pay without having Shopify as a payment processor?
Has anyone had any actual legitimate luck with DigiPay or EMB?
Two days ago one of the risk analysts emails me saying they noticed me uploading cod items to my store which is not yet live.
ONLY less than 10% of the items in my store will be CBD and all topical - so when I asking about using the regular gateway for those, and then following up again, I still have no answer.
Thanks, that's what I figured - what's wild is that it was easier for me to work in the cannabis industry in 2018 than it is in hemp in 2019.
As long as those greedy dudes are going to be running this, I'm going to have to rethink strategy.
If I am selling a complete lifestyle, I should not have to separate the items that live within it. One would think that Shopify as a platform would be leading the way in this and a bit more progressive when it comes to this, but unfortunately not I guess.
Thanks for the info though!
I bet if I change the description to hemp oil, all will be fine...
It seems to work on Amazon and the likes - type in CBD and items that showed as cBD months ago all now say Hemp.
Reach out to PayKings (https://www.paykings.com/). I have been accepted with reasonable rates. I am currently waiting for integration on my site.
The most frustrating part is seeing the term "high risk" on all of these merchant sites that will apparently work with "CBD" companies - for crying out loud there are cannabinoids and terpenes in the fruit and vegetables we eat everyday - it would take a larger volume, but you could literally extract CBD from any other produce as well...it's all about greed and lack of education and research - and the powers that keep it that way - effin ridiculous!
Hi Jah5,
Yes, there are several payment acceptance solutions that work great. I am actually posting step-by-step instructions on how to accept credit card or debit card payments from customer via your website --- without violating Shopify's Payments Policy.
Before moving forward, the first thing I encourage merchants to do is understand there legal responsibilities. For example, as of October 15, 2019, it is a federal crime to sell CBD-infused foods via interstate commerce. As authorized ISO/rep for Emerchant Broker and several US domestic merchant services providers that support hemp/CBD, it's frustrating trying to help merchants comply with the law when they don't even know these laws exist and some don't care to know.
Kevin James
Sorry JAH5,
You are incorrect my friend. Manual Payment methods do work if your web developer knows what he or she is doing. For example, https://vapordna.com
You are looking a successful merchant selling a wide variety of CBD oils, topicals, CBD-infused edibles, drinks... you name it. They do it in a manner that complies with Shopify policy. They listed to expert advise, followed instruction and now they're enjoying success.
The most effective manual integration method should include writing the HTML, JavaScript and API code instructions directly into your Shopify theme AND in the checkout page settings where it asks you to enter "additional scripts". That's the key.
This is how 'Buy Now' buttons are made visible. If you don't know how to do this then hire a Shopify partner/developer to do it for you.
I'm not here to debate, but offer solutions. I am a certified full-stack developer and expert coder. For the last 17 years this has been my line of work. If you need help, that's what we're here for.
Happy Selling,
Kevin James
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